Experience

• 

  Northern virginia community college

  Sept 2010 - Aug 2011

  Tutored college students in subjects including English, Accounting, Math, and Information Technology. Primarily focused on helping students with special needs. Pitched ideas for stories at staff meetings. Wrote feature articles for the campus newspaper. Proofread and edited stories prior to web publication. Assisted in recruiting new staff members for The Loudoun Lantern.

  • Student Tutor

    Jan 2011 - Aug 2011

  • Copy Editor

    Sept 2010 - Aug 2011
• 

  Ess

  Aug 2017 - Jun 2019

  Substitute teacher & secretary

  - Delivered K-12 English, Mathematics, History, and Technology lessons to up to 26 students per class in engaging and informative formats to ensure that each child remained on track in their academic performance- Maintained a safe and stimulating environment for students both in and out of class, providing tutoring and homework help during lunches to reduce as much academic stress for students as possible- Served as the primary gatekeeper of phone lines and school entries by utilizing strong operations and time management methods, receiving recognition as a Top 5-requested Substitute Secretary across multiple school districts Show less

• 

  Cape charles dentistry

  Oct 2019 - Mar 2020

  Office administrator & billing coordinator

  - Coordinated billing and patient collections efforts using empathetic communication skills and negotiation tactics based on positive psychology frameworks, exceeding monthly financial income goals by an average of 20% - Managed provider schedule of 25 patients per day with great attention to detail, maximizing business profits and the practitioner’s time through strategic planning methods- Processed patient and insurance payments in excess of $10,000 weekly through efficient electronic debiting and filing to ensure proper financial documentation Show less

• 

  Nomad health

  Aug 2021 - Feb 2024

  Revenue associate