Dahlia Dechamma

Dahlia dechamma

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location of Dahlia DechammaBengaluru, Karnataka, India
Phone number of Dahlia Dechamma+91 xxxx xxxxx
Followers of Dahlia Dechamma314 followers
  • Timeline

    Sept 2011 - Dec 2015

    Team Lead

    HP
    cv raman nagar
    Jan 2016 - May 2021

    Business Advisory Senior Analyst

    Accenture in India
    Bengaluru Area, India
    Current Company
    May 2021 - now

    Associate Manager

    EY
    Bengaluru, Karnataka, India
  • About me

    Associate Manager at EY - APAC Microsoft Operations Coordinator, Alliance and Ecosystem Relationships.

  • Education

    • Sai shankar residential school, ponnampet

      -
      Highschool
    • St antony' s convent school ponnampet

      -
      Primary school
    • Sbrr mahajana pu college

      2006 - 2008
      Puc commerce, computer science
    • Sbrr mahajana first grade college, jayalakshmipuram

      2008 - 2011
      Bachelor of business management business administration and management, general
  • Experience

    • Hp

      Sept 2011 - Dec 2015

      HP Inc (from 11th of Sept’11 to 31st of Dec’16)During my tenure at HP Inc, I've held key roles contributing to operational excellence and client satisfaction. As a Production Lead, I led a team of 18 members handling LAR Financial Claims, serving as the primary contact for team members, clientele, sales, and management. I managed escalations, queries, and dispute resolution while ensuring efficient processing within agreed timelines. Additionally, as a Senior Process Associate, I specialized in data administration and played a pivotal role in various projects, including AMID, Latin America GSB tiering, and Install Base management. My contributions in process improvement, data analysis, and client support have been instrumental in driving success and enhancing operational efficiency at HP Inc. Show less

      • Team Lead

        Mar 2014 - Dec 2015
      • Senior Process Associate

        Jan 2013 - Mar 2014
      • Process Associate

        Sept 2011 - Jan 2013
    • Accenture in india

      Jan 2016 - May 2021

      I was responsible for ensuring that employees received critical training to perform their jobs effectively and addressed any issues or concerns they encountered. Additionally, I developed and implemented staffing plans, provided ongoing feedback and coaching, and ensured the execution of individual development plans. I managed operations and processes, optimizing service delivery performance through the effective use of processes and tools, and achieved efficiency gains and productivity targets. Furthermore, I ensured the operationalization of business controls and compliance with quality management systems, particularly regarding data privacy and confidentiality norms. Show less

      • Business Advisory Senior Analyst

        Jan 2016 - May 2021
      • Business Advisory Analyst

        Jan 2016 - Jun 2018
    • Ey

      May 2021 - now

      Microsoft Alliances and Ecosystem relationship

      • Associate Manager

        Jan 2023 - now
      • Assistant Manager

        May 2021 - Jan 2023
  • Licenses & Certifications