Experience

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  Hewlett packard enterprise

  Aug 2013 - Jun 2017

  • Having around 3.8 years of Technical Expertise as SAP Basis Administrator (Shift Lead).• Working as SAP Basis Consultant in HP Global Soft India Ltd from Sep 2013 till date.• Good client facing skills, Familiar with strong SAP processes.• Experience in analyzing and solving day-to-day Production issues with client facing skills.• Having a proper knowledge of ITIL process.• Trained on Business Communication Skills.

  • SAP Basis Consultant

    Sept 2013 - Jun 2017

  • SAP Consultant

    Aug 2013 - Jun 2017
• 

  Infosys

  Jun 2017 - Jan 2021

  Senior associate consultant

  Managing and leading the team of 20+ consultants to surpassclient/business demands while handling multiple high visibilityprojects.• Responsible for provide support for SAP BASIS/HANA andmanagement of projects team.• SAP Expertise includes SAP BASIS/Hana/Oracle Administration, SAPUpgrades and Maintenance.• Assisted in the preparation of RFPs, deployment and support plansto facilitate forward momentum of project phases.• Worked collaborative with internal & external teams to obtain theirneeds & requirement and provide support.• Analyzing and then effectively making strategy in regards to teamgoals, deadlines, schedule, needed resources and team membercoordination.• Strong expertise in flexible change/task/incident and problemmanagement including training, communication and stakeholderengagement to increase end user adaption of Project.• Collaborating with subject matter experts to develop process andprocedures.• Providing technical solutions, suggestions and mentoring tomid-level and Level 1 team.• Plans, directs, and coordinates activities of SAP Basis/Hana projectsto ensure that goals or objectives of these projects are accomplishedwithin prescribed period.• Facilitated all project communication using Brainstorming, statusmeeting, status report, stand-up meetings & team meetings.Explicitly working with technical team to audit Incident/Change/Tasks to ensure SLA's , KPI's and quality is well maintained .• Communication with stakeholders to gain the requirement and setexpectation for service delivery.• Excellent communication, problem solving, conflict/resolutionmanagement, active listening, time management and interpersonalskills.• Familiar with Project development life cycle; mix of Waterfall andAgile, Kanban.• Explicitly manage project risks and issue/escalation as well aschanges to services. Show less

• 

  Siemens healthineers

  Jan 2021 - now

  SAP Project Delivery ManagerSiemens Healthineers Pvt Ltd, Bengaluru, Karnataka• Participated in drafting service budgeting, advising on areas of possible improvement to reduce costs and service delivery times.• Ensured the relationship with stakeholders by effectively managing key stakeholders(Internal/external) while keeping them informed about progress/issues.• Coordinated among multiple external stakeholders to gain consensus on major project milestones and prioritization goals.• Managing the delivery of changes to SAP systems (coordinating the prioritization, planning, approval, controlling and reporting) from content and financial point of viewSupport the Change and Control Board by checking incoming change requests.• Ensure proper use of project management methodology, tools, procedures and governance to best meet project objectives• Facilitated completion of deliveries and verified documentation.• Advised clients on methods, technologies, process improvements and training that would increase overall business potential.• Participated in cost forecasting for project.• Developed and initiated projects, managed costs, and monitored performance.• Participated on measuring the process relevant KPIs and ensure the highest quality standards.• Identified, reviewed and applied policies and procedures.• Understanding of Microsoft (MS) tool landscape and expertise in MS PowerPoint, Excel, Word, Project, Planner, Teams, SharePoint online.• Managing the financial aspects of the change budget for the Change Management groups including input for budget, controlling and forecastingRequired Education, Experience and Knowledge/Skills Show less

  • SAP Project Manager

    May 2023 - now

  • Service Delivery Manager

    Jan 2021 - now