Syed Khizer Jalil

Experience

• 

  LiveAdmins LLC

  Jul 2018 - Jul 2020

  Reporting Operations Supervisor

  - Manage and lead a team of people communicating with international clients across all work industries.- Keeping track of the team's performance and work quality and the standard KPIs.- Creating reports for higher management and resolving client inquiries and issues.

• 

  Oladoc.com

  Jul 2020 - Nov 2021

  Data Analyst (Tech and Growth)

  - Collecting, interpreting, and analyzing data, then building custom reports and dashboards in Power BI and Datastudio to track KPIs and make insights available to the relevant business members from various departments.- Handling marketing and transactional communication with our users, creating/managing user journeys, testing and analyzing engagement data for more fruitful communication and increasing conversion through Webengage and Firebase.- Automation of operational processes and reporting through Python scripts, also building, integrating and using APIs for various purposes, including but not limited to, Infobip's Whatsapp API, Jazz APIs, multiple Webengage's APIs and Google's PageSpeed API. Integration of tools like Webengage with oladoc's website.- Segmentation, ROI & Cohort analysis of users to increase retention and conversion and to decrease churn rate. Show less

• 

  I2c Inc.

  Nov 2021 - Jun 2023

  - Creating reports depicting financial detail and summarized business insights for various international clients including VISA, Mastercard, Payfare and Payoneer. - Developing all kinds of ETLs for summarizing large amounts of data to be used in client reports.- Data Syncing processes from Informix to Postgresql based Data Warehouse to be used for analytical purposes. .- Writing and optimizing queries on both Informix and Postgresql for better performance and enhanced security.

  • Sr. Software Engineer - Business Intelligence

    Jan 2023 - Jun 2023

  • Software Engineer - Business Intelligence

    Nov 2021 - Jan 2023
• 

  Kavtech Solutions (Private) Ltd.

  Jun 2023 - now

  Senior Data Engineer