Md. Sarwar Jahan

Experience

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  Institute of Information and Communication Technology (IICT), Bangladesh University of Engineering a

  Aug 2001 - Jan 2002

  Engineer and Software developer, BTTB billing project

  Software development for new subscriber entry, analog meter reading entry, data correction and matching, data processing for various stages of subscriber bill generation Different type of call records processing from multiple vendor’s exchanges for bill preparationSubscriber bill generationSupervision of bill printing activitiesReport generation

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  Bangladesh Telecommunication Regulatory Commission (BTRC)

  May 2002 - Jul 2002

  Assistant Director, Spectrum Management Department

  National radio spectrum planningSpectrum licensing Spectrum monitoring for proper utilization of this vital national resourceInspection and issue of no objection certificate (NOC) for imported radio equipments Participation and arrangement of different international & local seminars, workshops, training programs etcCo-ordination with other government bodies, local authorities and foreign donors, agencies etc

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  Pacific Bangladesh Telecom Ltd (CityCell)

  Jul 2002 - Aug 2004

  Executive (Engineering), RF Planning Department

  Suggest for new site based on simulation, drive test and network statistics to extend the coverage, capacity & improve the network quality in all over Bangladesh.Co-ordinate the demand for new expansion with the Sales & Marketing and other relevant departments in line with company’s guidelines and objectives.Survey and selection of the optimum locations for new sites.Detailed design of new sites. Preparation of the BSC RF parameters for commissioning of the new BTS.Perform drive test to collect RF field data and post-processing for optimization purpose.Identify any fault present in the BTS antenna or RF cables (like abnormal VSWR, abnormal return loss, sector mismatch etc) which affecting coverage and take necessary steps to resolve it.Changing BTS antenna settings and BSC parameters based on the drive test data analysis for optimization purpose.Regular monitoring of the network RF performance through various system generated reports. Prepare final drive test and optimization report Technical viability testing of new handsets, Fixed wireless terminals and preparation of test report for Sales & Marketing department.Removable User Identification Module (R-UIM) and other new feature testing and necessary recommendations are provided to the respective vendors for compatibility with existing network before commercial launch.Communicate with vendors to obtain technical support and acceptance issues of RF optimization after a major expansion phase.Conduct in-house training for the newly recruited engineers on RF planning and optimization. Active participation with the network equipment vendor for expansion planning and network optimization.Customer complain handling Assist in preparation of annual budget of the department for capacity building of the department and to meet the operational expenditures.Conduct and supervision of the undergraduate internship programs of students of different universities. Show less

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  Grameenphone Ltd

  Sept 2004 - now

  ❑ Collaborate with internal and external stakeholders (vendors/partners) to develop digitization and transformation roadmap incorporating major business needs for next 2-3 years.❑ Develop solid data lake infrastructure to synchronize all data from different sources ready to feed into Use case modules. ❑ Develop End to End life cycle of use case modules from formulating solid acceptance criterion to ensure necessary fine tuning for optimum output.❑ Transform way of work through Collaboration, automation, data tunneling and AI/ML modules to enhance internal working efficiency. ❑ Enhance Process efficiency through analyzing and reducing unnecessary handoffs within existing process cycles.❑ Regular update to Management on industry developments and best practices that will help them to be in line with the changes in digital world.❑ Supervise the entire program for the digital transition, provide weekly status reports, locate problems, and control risks.❑ Establish and maintain communication with decision-makers; lead and coordinate relevant cross functional teams.❑ In charge of organizing and directing business development activities, such as management presentations, proposal creation, and Statements of Work (SOW). Show less  Responsible for the overall planning & optimization activities of Grameenphone radio network.  Ensure cost effective & timely radio network design & dimensioning to cope the growing market demand, meet capacity & quality expectation and enhance subscriber perception  Develop optimum deployment strategy. Lead & initiate roll out value chain.  Device strategy to have best practices and best fit RF network  Responsible for existing radio network tuning and optimization activities for optimum resource utilization, enhance quality of service & better subscriber perception Ensure radio network quality – maintain target KPI  Perform evaluation and successive deployment of new technologies and features in Radio Network  Devise strategy to lower the operational cost of RF network with net gain in TCO  Prepare/evaluate RFQ for new RF equipment/platforms and facilitate to develop pricing strategy Ownership of Radio Network Design related customer complaints Standardize and remove flaws in existing work flows/processes to bring organizational efficiency  Build up motivated & competent Radio Planning teams for ongoing & future challenges  Empower the regional teams through delegation, coaching, inspiration & regular feedback  Conflict management, resolving cross functional issues and serve the internal and external customers in the best possible manner  Actively help Head of NPD in overall departmental goal & target setting, strategy formulation and materialization Show less Period: May 01, 2014 to Feb 15, 2015Deputy General Manager, Radio PlanningResponsible for the overall Radio Planning & Optimization activities of Grameenphone network in Dhaka zone. Ensure cost effective & timely radio network design & dimensioning to cope the growing market demand, meet capacity & quality expectation and enhance subscriber perception Develop optimum deployment strategy. Lead & initiate roll out product chain. Process development, lead time definition, alignment with all relevant stakeholders Responsible for existing radio network tuning activities for optimum resource utilization, enhance quality of service & better subscriber perception Standardize and remove flaws in existing work flows/processes to bring organizational efficiency Build up motivated & competent Radio Planning teams for ongoing & future challenges Empower the regional teams through delegation, coaching, inspiration & regular feedback Conflict management, resolving cross functional issues and serve the internal and external customers in the best possible manner Support Radio Planning manager in achieving overall RP goals & formulating strategies Show less Period: 23 January, 2010 to April,2014Deputy General Manager, Radio PlanningResponsible for the overall Radio Planning & Optimization activities of Grameenphone network in Rajshahi zone. Ensure cost effective & timely radio network design & dimensioning to cope the growing market demand, meet capacity & quality expectation and enhance subscriber perception Develop optimum deployment strategy. Lead & initiate roll out product chain. Process development, lead time definition, alignment with all relevant stakeholders Responsible for existing radio network tuning activities for optimum resource utilization, enhance quality of service & better subscriber perception Standardize and remove flaws in existing work flows/processes to bring organizational efficiency Build up motivated & competent Radio Planning teams for ongoing & future challenges Empower the regional teams through delegation, coaching, inspiration & regular feedback Conflict management, resolving cross functional issues and serve the internal and external customers in the best possible manner Support Radio Planning manager in achieving overall RP goals & formulating strategies Show less Responsible for the over all Radio Design activities of Grameenphone Ensure cost effective & timely radio network design & dimensioning to cope the growing market demand, meet capacity & quality expectation and enhance subscriber perception Develop optimum deployment strategy. Lead & initiate roll out product chain. Process development, lead time definition, alignment with all relevant stakeholders Responsible for existing radio network tuning activities for optimum resource utilization, enhance quality of service & better subscriber perception Standardize and remove flaws in existing work flows/processes to bring organizational efficiency Build up motivated & competent Radio Design teams for ongoing & future challenges Empower the regional teams through delegation, coaching, inspiration & regular feedback Conflict management, resolving cross functional issues and serve the internal and external customers in the best possible manner Support Radio Planning manager in achieving overall RP goals & formulating strategies Show less Responsible for the over all Radio Design activities of GrameenPhone in all over Bangladesh.To support Radio Planning manager to reorganize the planning team and build radio design subsection. Guide the radio design team and prepare the consolidated plan for budget approval. To identify and remove flaws in existing process and work flows.To automate and standardize the work flows to bring efficiency in planning and optimization activities. To introduce new concepts like the Site Survey Report (SSR) and incorporate in the regular Roll out.To finalize the deployment strategy and ensure that Request for Surveys (RFS) are released fast enough to fulfill roll out requirement.To sanity check all the sites planned before request goes to Implementation.During sanity check find and suggest alternative Radio Access Technology Solutions (RATS) to the planners instead of traditional new sites to reduce cost and to ensure optimum use of existing infrastructure. Working closely with Site acquisition, Transmission Planning, Site Design, Civil Works, Roll out & NIC managers to support and achieve huge roll out target.Resolving cross functional issues and serve the internal and external customers of Radio design section in the best possible way.Day to day personnel management activities, grievance handling, conflict management etc Show less Lead the Radio design team of Rajshahi zone.Prepare optimum radio expansion plan and ensure quality deployment to cater future traffic demandEnsure optimum radio capacity by regular radio resource dimensioningEnsure optimum technical support for different events and commercial campaigns in the regionsFacilitate network quality enhancement through regular radio design optimization Innovative solution design for critical sites/locations and drive other stakeholders to materialize those customized initiatives.Elevate the GP customer perception by aggressive response time & solution measures in response to customer complains.Co-ordinate with regional cross functional teams to build and optimize radio access network in Rajshahi zoneParticipate during evaluation of new technology, features and equipment .Co-ordination with Regulatory & Corporate affairs division on various regulatory issues. 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  • Senior Advisor, Network Services, Technology Division

    Jan 2024 - now

  • Deputy Director, Head of Radio Planning and Optimization, Technology Division

    May 2020 - Dec 2023

  • General Manager

    Feb 2015 - May 2020

  • Deputy General Manager, Radio Planning

    May 2014 - Feb 2015

  • Deputy General Manager, Radio Planning

    Jan 2010 - Apr 2014

  • Deputy General Manager, Radio Planning

    Jul 2008 - Jan 2010

  • Superintendent Engineer, Radio Planning

    Jun 2006 - Jun 2008

  • Deputy Superintendent Engineer, Radio Planning

    Sept 2004 - Jun 2006