Jonathan Ledbetter, Ph.D., CPE, CSP

Experience

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  Mid-America Apartment Communities

  Aug 1999 - Apr 2001

  • Supervised the day-to-day operational activities of a 300-unit apartment community. • Responsible for the profitability of the property, maintaining and enhancing revenue growth, and controlling expenses from year to year. • Managed all aspects of employment and staff development including hiring, coaching, training, and termination. • Surpassed a 95 percent occupancy level by implementing a competitive marketing and leasing plan. • Managed the rental process including providing property tours, processing rental application process, and preparing rental legal documents. • Presented with the North Region’s Top Shop Award.

  • Property Manager

    Jan 2000 - Apr 2001

  • Leasing Consultant

    Aug 1999 - Jan 2000
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  Colonial Properties Trust

  Jan 2002 - Jun 2002

  Assistant Property Manager

  • Supported management in the daily operation of a newly constructed 308-unit apartment community. • Developed a leasing and marketing strategy to achieve an occupancy rate over 90% during the critical stages of lease-up. • Maintained a zero percent delinquency rate by successfully managing accounts receivables and collections.

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  Branch Banking and Trust

  May 2003 - Oct 2006

  • Administered loan approval and loan review processes for commercial relationships over $5 million in credit exposure. • Mentored and educated loan officers on the loan underwriting process. • Assessed the needs of and provided assistance to commercial clients in order to improve the profitability and efficiency of their businesses. • Completed OMEGA credit training including OMEGA for Commercial Real Estate. • Created a commercial credit risk rating model for the Coastal Region of the Bank. • Consistently developed a loan production pipeline of $15 million while servicing and maintaining a $60 million portfolio. • Completed the six-month Management Development Program (now called Leadership Development Program) composed of classroom and on-the-job credit and sales training.• Completed OMEGA credit training including OMEGA for Commercial Real Estate. • Performed monetary transactions such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks, issuing money orders and cashier’s checks, and redeeming savings bonds. • Prepared individual daily balance of teller cash transactions as well as other financial reports.

  • Loan Administration Officer, Assistant Vice President

    Oct 2005 - Oct 2006

  • Business Services Officer

    Jun 2004 - Oct 2005

  • Management Development Associate

    Jan 2004 - Jun 2004

  • Bank Teller

    May 2003 - Jan 2004
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  EverBank

  Feb 2007 - Mar 2008

  Credit Administration Manager, Assistant Vice President

  • Underwrote credit requests for loans through the analysis of business and personal financial statements, cash flow and financial projections, industry and trend data. • Responsible for quality of the commercial loan portfolio of the bank through the monitoring of credit performance including financial analysis, regulatory compliance, collateral review, and delinquency management. • Developed small business credit model and global cash flow spreadsheet model for the community banking division.• Served as liaison of the credit department, communicating technology needs to the information technology group. Show less

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  Citi

  May 2008 - Jun 2010

  Risk Policy Analyst 2, Assistant Vice President

  • Responsible for performing risk analysis of domestic and international vendor and supplier relationships in order to maintain maximum protection of an organization's assets. • Investigated the financial performance, industry trends, and economic environment to determine the risks associated with specific vendors and suppliers to the Bank. • Presented key financial risks of vendors and suppliers to executive management and account executives.

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  Florida State College at Jacksonville

  Aug 2009 - May 2010

  Adjunct Professor, Business Department

  • Courses Taught: Financial Management (Junior Level).• Developed course materials including syllabus, assignments, and activities.

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  Walt Disney World

  Aug 2012 - Jul 2017

  •Serve as the primary Safety Professional to the Distribution Centers with a focus on developing and implementing policies and procedures to address current and anticipated occupational safety issues. •Conduct investigations of occupational safety, ergonomic, and human factors issues in addition to developing preventative measures to mitigate the risk. •Complete safety and health audits and develop corrective action plans. •Co-develop and conduct the pilot 5S training program for leaders and front-line cast members. Show less • Assessed workflow process of the bus fueling, inspection, and wash area which included identifying concerns and providing recommendations related to facility and behavioral safety.• Evaluated workflow process of the distribution center which included examining material handling procedures, addressing ergonomic and biomechanical issues, and providing recommendations related to production layout to improve efficiency and safety.• Conducted workspace ergonomic assessments.• Completed safety and health audits and assisted in development of corrective action plans. Show less

  • Senior Analytical Consultant

    Nov 2015 - Jul 2017

  • Senior Safety Professional – Process Integration Manager

    Oct 2014 - Nov 2015

  • Safety Associate

    Mar 2014 - Oct 2014

  • Safety Professional (Contract)

    Jan 2013 - Mar 2014

  • Professional Intern - Safety Services

    Aug 2012 - Dec 2012
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  University of Central Florida

  Jan 2013 - Dec 2013

  • Courses Taught: Principles in Human Factors, Research Methods in Psychology, Psychology of Aging, History and Systems, Development Psychology, Perception, Physiological Psychology, Social Psychology. • Prepared and implemented class materials and activities, and addressed students questions and concerns. • Served as Instructor of Record which included developing course materials including syllabus, assignments, and activities, grading assignments, and conducting lectures.• Courses Taught: Basic Learning Processes.

  • Graduate Teaching Assistant

    Aug 2010 - Dec 2013

  • Graduate Teaching Associate

    Jan 2013 - May 2013
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  Indiana University Bloomington

  Aug 2017 - Dec 2022

  Lecturer and Coordinator of the Certificate in the Psychology of Business

  • Served as the Coordinator of the Psychology of Business Certificate program where I developed and launched the Business of Science degree program in Organizational and Business Psychology. • Courses Taught: Human Factors and Ergonomics, Industrial/Organizational Psychology, Psychology in the Business Environment, Psychology Practicum: Applications in Business, Theme Park Design Psychology • Service: Undergraduate Program Committee; Event Judge - Infosys ServiceNow Hackathon Competition; Qualtrics® Case Competition Event Organization Committee and Event Judge; Faculty Co-Sponsor, ADAPT Consulting (student organization); Faculty Sponsor, DePsyer (student organization); Community Engagement Committee; Undergraduate Professional Development Committee Show less

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  Nemours

  Dec 2022 - now

  Human Factors Engineer

  • Drives improvement and risk reduction through the application of various human performance and human factors/ergonomics methodologies to assess performance, process, design, workflow, equipment, and the environment.• Develops project plans, interventions, and resources by integrating human factors methodology and research to achieve the visionary/strategic objectives of stakeholders. • Works with leaders and staff to integrate safety behaviors for error prevention into work activities.• Supports cause analysis work including Root Cause, Apparent Cause, and Common Cause Analysis.• Conducts Failure Modes and Effects Analyses (FMEA) to identify risks embedded in various processes develop improvements to prevent failures that could potentially cause harm to patients or staff.• Integrates clinical/medical leadership, patient/family, and operational goals, and expectations to ensure multi-level outcomes and deliverables that jointly optimize the social and technical aspect of the work system. Show less