Matevz Matic Vozlic

Experience

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  Zara

  Feb 2007 - Aug 2007

  Sales Associate

  Welcome and advise customers (so practise your smiling)Ensure goods are well displayed (an organised shop is a happy shop)Handle paymentsArrange ordering and deliveryReceive deliveries from suppliersKeep the shop floor clean and tidy

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  DanceRepublik

  Feb 2008 - Jun 2012

  Event Manager

  discussing what the client wantscoming up with original ideas for eventsagreeing budgets and timescales with the clientresearching venues, contacts and suppliersnegotiating prices with suppliers and contractorsbooking venues, entertainment, equipment and supplieshiring and supervising contractors such as caterers and securitypublicising the eventmaking sure that everything runs smoothly on the dayensuring that health, safety and insurance regulations are followedmanaging a team Show less

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  Bandele invest d.o.o.

  Nov 2010 - May 2012

  Front Desk Receptionist

  * Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them* Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested* Manage the building log of who is entering and exiting the building* Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup* Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone* Maintain the reception area, keeping it clean and free of clutter* Assist new applicants who come into the building to apply for positions, including providing them with applications, pens and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords* Handle filing and data entry as requested Show less

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  Radisson Blu

  May 2012 - Oct 2020

  Key Account Manager - Meetings & Events

  Receiving, handling and converting Meetings, Events and Group enquiries.Planning events in conjunction with the client.Presenting and Selling available and suitable banquet / event options to the highest possible standard.Contact Meeting Planner by mail, telephone, customer outings and site inspections.Ensure the complete administration and execution of all planned events.Negotiate space, dates and rates to obtain booking goal while focusing on shoulder and off season business.Identify need periods and undertake comprehensive program of sales activity to secure new and adhoc business minimizing the impact of low activity periods.Assist in development and solicitation of Banquet and event package plans and aimed at conference business and encourage repeat business.Attend trade and travel shows of various market area for promoting hotels event business.Actively manage business bookings, record denials, make network referrals.Make commercial decisions to maximize MICE income on a daily basis.Continue professional development through educational offering made via industry trade groups and educational institutions.Encouraging repeat business through excellent customer service and inquiry handling.Build strong relationships with customers to fully understand their needs.Ensure online meeting partner websites are regularly updated and managed including photos, descriptions, and promotions.Each month review the next 6 months availability to highlight high or low demand dates and take steps to minimize the risk of any shortfall or overbooking.Ensuring all inquiries are recorded accurately in the Event Enquiry application (Opera S&M, Delphi, Protel Banquet, MICE software etc.).Bring in direct guests though online marketing and advertising.Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.Assist in the preparation and monitoring of sales, department and budgetary reports as and when required. Show less

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  Hotel A

  Oct 2020 - Jan 2022

  Head Of Sales Department

  - Developing and executing strategic plans to achieve sales targets.- Leading and motivating teams of Sales Representatives to develop customer relations, increase market share and sales revenue.- Designing programmes to improve customer satisfaction and loyalty. - Overseeing sales team recruitment and creating training programmes to train new and existing employees in the sales department.- Understanding and communicating the organisation’s value propositions and processes through proposals and presentations.- Monitoring supply and demand, competitor offers and costs to determine and adjust selling prices.- Forecasting and creating annual sales quotas for regions and territories to determine sales objectives.- Analysing market trends and results to determine annual unit and gross-profit plans. Show less

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  Odelo Slovenija

  Jan 2022 - now

  Key Account Manager

  Commercial responsibility for projects in development phase and series production.Preparation and calculation of sales budgetNegotiation of technical changes before SOP and during lifetime.Creation and negotiation of offers during RFQ and during project life.Creation of offers for prototype parts.Tracking of price changes and reconciling customer orders.Preparation of and support during escalation meetings.