Shams Kabir

Experience

• 

  Epic Group

  Jan 2019 - Jan 2020

  Management Trainee

  • Completed intensive training in Leadership Excellence, LEAN Process, and Effective Communications• Assigned to process improvement tasks at both the head office and factory• Managed planning and production under the supervision of the Deputy GM• Presented solutions to ongoing issues and gathered feedback from expatriates• Collaborated with the Head of Operations on implementing LEAN processes in the factory

• 

  InsideMaps Inc

  Feb 2020 - now

  Key Responsibilities:• Act as the product owner for “HOA Data Platform”• Enable collaboration among development, operations, UI/UX design, data science and sales teams• Implement features by managing sprints and seamlessly integrate client dashboard, operations dashboard, APIs and webhook notifications• Conduct user interviews to identify improvement areas, collect requirements, plan UI/UX and system enhancements based on feedback• Compose PRDs to summarize business logic, feature specifications, and acceptance criteria. • Maintain the product roadmap and API documentation to ensure alignment with project goals and timelines• Work closely with clients to accelerate B2B integration, gather requirements and provide problem-solving support• Facilitate an agile development process by leading daily stand-up meetings, feature prioritization, sprint planning and backlog grooming• Function as an expert stakeholder to guide operations, clients, and executives on the effective implementation of the HOA data service• Manage the associate product manager in day-to-day problem solving, verification of QA testing and bug resolution• Perform as the primary decision maker to interpret a multitude of reports and take decisive actionsKey Achievements:• Secured substantial revenue after successfully launching the MVP, leading to a projected annual revenue of over $1 million, making it one of InsideMaps’ most profitable products.• Spearheaded the implementation of over 50 features, including major advancements and minor improvements, along with more than 15 APIs• Identified and resolved unexpected and difficult-to-reproduce bugs in collaboration with the development team.• Planned and implemented an automated invoicing system which monitors the total workflow to calculate client billing based on triggers• Fostered a friendly working relationship with all collaborating teams, resulting in becoming one of the most well-liked and commendable product managers. Show less Key Responsibilities:• Lead the geometry measurement team to QA machine learning outputs, ensuring effective coordination and performance.• Establish and monitor KPIs at the system level to measure work performance and ensure timely deliverables• Plan and execute training pipelines to onboard new talents on the face of major ramp ups• Facilitate collaboration in operational decision making between team leads and executives to set goals and resolve bottlenecks• Gather feedbacks, conduct user interviews, follow user journeys to determine areas of improvement in the “project builder” tool and communicate to the development team for implementation• Implement transparent reporting systems to ensure team accountabilityKey Achievements:• Successfully led a team of 30+ operators to QA machine learning outputs, reducing processing time by 25%.• Innovated and managed a new training pipeline resulting in 90% increase in ramp up capacity to accommodate up to 70 operators, which enabled the product to thrive on the face of high client demands • Established a KPI-based approach to promotions and layoffs, maintaining team morale• Pioneered a more cooperative work environment by positively influencing team members’ attitudes and promoting a culture of collaboration• Collaborated with executives to develop a new structural hierarchy for the 200-person operations wing in Bangladesh. Established smaller squads within a larger undivided team, which led to significant improvements in reporting, performance tracking, problem-solving, and team building Show less Key Responsibilities:• Act as the product manager for “asset capture” and “curb shot enhancement” • Conduct market research to ideate new product offerings and attract potential B2B clients • Draw wire-frames for interface design and workflow definition• Supervise user interviews to analyze behavior and optimize workflow• Outline emerging features and product requirements along with making sure that project deadlines and deliverables are met• Identify and resolve bugs and operator pain pointsKey Achievements:• Collaborated daily with the development, UI/UX, CSS, operations teams and executives, completing tasks through cross-team efforts• Formulated and implemented an automatic decoding system for “Asset Capture,” reducing manual decoding and processing time by 30%• Streamlined the image enhancement process by integrating system-generated (machine learned) photo edits with manual Photoshop editing• Created SOW and conducted market research to acquire a major client, “Lowe’s”• Generated a comprehensive library of video and written training materials to ease the learning curve for using the products/tools, optimizing the onboarding process Show less Key Responsibilities:• Act as the product manager for “Asset Capture”• Assess user experience and identify ways to decrease processing time• Establish metrics to evaluate product performance and present the findings to executives• Define the product roadmap to align with organizational goals• Identify and resolve pain points to ensure quality of life improvements for usersKey Achievements:• Completely overhauled the Asset tool UI by creating a new design, significantly enhancing user experience and performance• Led successful presentations to executives on the current status and potential growth areas of the product• Ideated a standalone app for “Asset Capture” by leading a core team, including business analysts• Streamlined workflows for operators and introduced new features in collaboration with the UI/UX and development teams Show less

  • Product Manager

    Dec 2022 - now

  • Team Lead

    Jul 2021 - Dec 2022

  • Associate Product Manager

    Oct 2020 - Jul 2021

  • Junior Product Manager

    Feb 2020 - Oct 2020