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Susanne Shumway

Susanne Shumway

Assistant Office Manager/Receptionist/Secretary

Followers of Susanne Shumway40 followers
location of Susanne ShumwayRichmond, Virginia, United States

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  • Timeline

  • About me

    Customer Service Agent

  • Education

    • EDUCATION: Notre Dame H.S. graduate

      -
      H.S. Diploma Gen/Bus

      RECENT EDUCATIONAL EXPERIENCE University of Richmond Medical Transcription/Medical Terminology Certificate of Completion Apr. 2010

  • Experience

    • The Window Men, Inc

      Feb 1996 - Dec 1998
      Assistant Office Manager/Receptionist/Secretary

      Open and close business office daily.Set appointments. Answer mult-line phone. Schedule construction crews. Record-keeping for sales. AR/statements, payments.Manage job board. General reception duties, answer customer product and other questions, resolve issues etc.

    • Wyndham Virginia Crossings Hotel & Conference Center

      Jul 2003 - Jun 2010
      Supervisor or Housekeeping Dept.

      Daily opening and closing of officeAssist dept manager will general operations of dept.Creating assignment sheets, monitoring and inspection of work duties of staff. Record-keeping, scheduling, reviews etc.

    • Employment Transition Center

      Mar 2011 - Oct 2011
      Receptionist/Information Clerk

      Sign in clients to center, fax, copy, email for clients. Assist clients with work search and computer use, resumes etc. Help organize center's activity "Meet-Up" web-site, sign up clients for classes etc.

    • The Nimble Thimble

      Oct 2011 - now
      Customer Service Agent/

      Customer Service, receiving customers, processing orders, cashier, record keeping. Assisting seamstress in clothing prep.

    • Christmas Tree Shops

      Oct 2011 - Jan 2012
      Cashier/Customer Service

      Customer Service, cashier.

  • Licenses & Certifications

    • Customer Service Academy

      Community College Workforce Alliance

    • Career Readiness Certificate

      Commonwealth of Virginia
      May 2011

    • Medical Transcription/Medical Terminology Certificate of Completion

      University of Richmond
      Apr 2010