Liza Ruzer

Experience

• 

  Clark University

  Sept 2008 - May 2009

  Graduate Writing Consultant
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  Pacific Coast Farmers' Market Association & Fresh Approach

  Sept 2009 - Dec 2011

  Community Outreach Lead

  Coordinated a team of 8 employees and 60 leads to drive community outreach and fundraising efforts. Collaboratively researched and developed segments for upcoming proposals and newsletters, in addition to preparing progress reports and budgets to continuously improve initiatives and track progress towards organizational goals.

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  Hatchuel Tabernik & Associates

  Jan 2012 - Aug 2013

  Research & Evaluation Manager

  Coordinated a team of 7 to execute projects according to time and budget constraints by assisting in initial project phases, establishing timelines and budgets, and managing client relationships throughout the project lifecycle.

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  Private Client

  Aug 2013 - Mar 2014

  Interior Design Consultant

  Played a multi-faceted role as project manager/liaison between client, Designer, and Architect. Managed timeline, expenses, appointments; facilitated meetings to determine client’s vision. Developed mood boards, budget tracking tools, and sourced and managed orders for furniture and fabric.

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  Umpqua Bank

  Aug 2013 - Sept 2013

  Event Planner

  Spearheaded planning and execution for the organization’s grand opening event, managing a 5-member team, logistics, a $50K budget, and vendor coordination, in addition to consulting on future community involvement efforts.

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  MSMK

  Jan 2014 - Mar 2014

  Web Project Manager

  Chosen to manage a 3-month project to deliver web development, UX/UI, and design products, in addition to collaborating with the company president to develop annual financial plans and target new business opportunities.

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  LeapFrog

  Mar 2014 - Oct 2015

  Packaging Project Manager, Creative Services

  Drove Creative Services project success by coordinating between creative and marketing teams, facilitating project timelines, evaluating progress and risk, and leading creative reviews for packaging and print projects.

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  CreativeLive

  Jan 2016 - Apr 2017

  Design Project Manager

  Maximized project quality, collaboration, partner satisfaction, and profits for marketing and product initiatives by serving as the right hand to the Creative Director. Led the Creative Studio team, managed project logistics, and improved operations and processes to maximize efficiency. Owned the creation and management of design timelines and provided up-to-date visibility into current projects, resource utilization, team performance and design health across teams.

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  Mozilla

  Apr 2017 - Aug 2019

  Creative Producer

  Produced Brand & Marketing initiatives and campaigns ranging from digital, video, events, illustration, and print. Managed team allocation and resourcing with Design and Writing disciplines and led vendor relationships, contracts, and deliverables. Partnered cross-functionally with Brand, Marketing, and Product teams to roll out new campaigns and initiatives, including the Firefox brand identity redesign, Firefox Quantum marketing launch, and the Mozilla brand rollout. Developed processes and structure around projects within and around the design organization using an Agile marketing framework. Show less

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  Uber

  Aug 2019 - Feb 2023

  I combine a passion for the craft and process of UX Design with expert program management skills to help Product and Design teams produce quality Rider experiences. As a Product Design Program Manager, I focus on the people, processes, and product initiatives that enable best in class experiences for Uber's users. I increase communication, stability and continuity in and outside of the Design Org, streamline UX processes and priorities, and drive a culture of user-centered product development. I serve as a strategic thought partner to design leadership and drive operational, organizational, and executional success, and solve challenging business problems as they relate to design, content, and UXR resourcing, prioritization, funding, and team health. I am responsible and accountable for building and facilitating a productive environment for design teams to effectively deliver the highest quality and highest impact work. Areas of responsibility include all Mobility experiences — Rider, Earner, Maps, and Safety UX. I also manage 3 Design Program Managers to scale the DesignOps practice. Show less

  • Sr Design Program Manager II

    Mar 2021 - Feb 2023

  • Sr Design Program Manager

    Aug 2019 - Mar 2021
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  Zillow

  Feb 2023 - now

  Principal Design Program Manager