Christian McDowell

Experience

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  Vertex Solutions

  Mar 2021 - now

  Vance Simulation Support Specialist

  Provides technical support for on-site operations at Vance AFB in support of a DIU PTT ITD systems.Performs installation and provide technical support for Virtual Reality (VR) Training Devices supporting Undergraduate Pilot Training (UPT).Coordinate all logistics/requirements with gov for installation within gov spaces.Manage customer relationships and expectations. Attends progress meetings with Government stakeholders, site managers, and Vertex senior management, taking appropriate actions when necessary.Works with site managers to maintain an effective quality assurance program and standardization within the program. Provides excellent customer service to contractors, partners, government agencies, etc. to resolve issues and ensure client satisfaction. Show less