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Chris Knapp

Chris Knapp

Followers of Chris Knapp2000 followers
location of Chris KnappNorth Warnborough, England, United Kingdom

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  • Timeline

  • About me

    Customer Success Account Manager

  • Education

    • UWE

      1999 - 2003
      Bachelor of Arts (BA) Business Decision Analysis

      Business Decision Analysis

    • Forest School, Winnersh

      1992 - 1999

  • Experience

    • Microsoft

      Jul 2003 - Dec 2014

      Service Delivery ManagementProject ManagementProblem Resolution ServicesSupport Assistance Managing Microsoft survey mechanisms and analysing responses to drive service improvement. Contract Administration for Microsoft Services.

      • Technical Account Manager

        Jun 2006 - Dec 2014

      • Customer and Partner Experience Manager

        Sept 2004 - May 2006

      • Business Operations Lead

        Jul 2003 - Sept 2004

    • Microsoft

      Jul 2017 - Mar 2025

      • Senior Customer Success Account Manager

        May 2021 - Mar 2025

      • Account Technology Strategist

        Jul 2017 - May 2021

  • Licenses & Certifications