Ashley Smith

Experience

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  Murray - Calloway County Hospital

  Sept 2011 - May 2012

  Certified Nursing Assistant

  Caring for 15-20 patients; assisting in dressing, bathing, eating, etc

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  Texas Nomads Inc

  Jun 2012 - Jun 2013

  Assistant Manager

  Hiring and training sales associates, assisting with and completing audits, taking inventory, scheduling employees, handling all shipping and receiving, handling nightly bank drops, and assisting the store manager with any task they may have.

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  Wolfmilk

  Oct 2012 - now

  Founder

  Wolfmilk is a clothing line composed of pieces created by artists in the Wolfmilk Collective.

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  Journeys

  Jun 2013 - Jun 2014

  Co Manager / Manager In Training

  Hiring and training sales associates, assisting with and completing audits, taking inventory, scheduling employees, handling all shipping and receiving, handling nightly bank drops, and assisting the store manager with any task they may have.

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  DasGerman Original Auto Parts

  Feb 2014 - Oct 2014

  Parts Sales Representative

  Catering to a niche BMW car enthusiast community by providing resources, selling gently used parts in the shop, and managing online parts eBay store

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  Faneuil Inc

  Feb 2015 - Jun 2015

  Patient Services at the Tennessee Health Connection

  Assisting recipients and / or potential recipients navigate the state medicaid application and account information.

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  TriWest Healthcare Alliance

  Sept 2015 - Nov 2015

  Patient Service Representative

  Scheduling doctor appointments and surgical procedures for veterans.

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  ServiceSource

  Oct 2016 - Sept 2017

  Contract Renewal Account Manager

  *Cisco Team* Software Contract Renewal Sales (Oct 2016 - Jan 2017)Developing, managing, and progressing an account pipeline through all sale stages resulting in a closed saleReaching quarterly quotas, deadlines, and goals both for the client (Cisco) and the employer (Service Source)Working in conjunction with senior account managers at Cisco to assist and educate the customer about their software, usage, and value of our productNavigating a CRM along with Cisco specific data resources to locate and document appropriate account informationForecasting current and future deals along with projected value*PerkinElmer Team* Lab Instrument Service Contract Renewal Sales (Jan 2017 - Present)Developing, managing, and progressing an account pipeline through all sale stages resulting in a closed sale and a completed contract (renewals, warranties, or new lines of business)Reaching quarterly (and monthly) quotas, deadlines, and goals both for the client (PerkinElmer) and the employer (Service Source)Working in conjunction with area managers, service engineers, a legal team, an accounting team, an operations team and any other counterparts at PerkinElmer HQ to reach a completed contract renewalHandling almost all communication with the customer concerning their service contract via emailNavigating a CRM along with raw contract data to edit, negotiate, and finalize service contract quotes to assist the customer in reaching a positive resolution with their service contract renewalForecasting current and future deals along with projected valueCommunicating with an operations team and documenting account activity via SalesForce.com----Applicable Proficiency Microsoft Excel ★★★★ (4/5) Microsoft Outlook 2010 ★★★★ (4/5)ReNew OnDemand (CRM)★★★ (3/5) Cisco Webex ★★★ (3/5)Lotus Notes (CRM)★★★★ (4/5) Aspect Zipwire Softphone ★★★★ (4/5)Microsoft CRM ★★ (2/5) Microsoft PowerPoint ★★★ (3/5) SAP ★★ (2/5) SalesForce.com ★★★★ (4/5) Show less

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  TENNESSEE MENTAL HEALTH CONSUMERS' ASSOCIATION, INC.TENNESSEE

  May 2019 - now

  Administrative Assistant