Experience

• 

  Dublin city university

  Oct 1997 - Dec 1998

  Web developer / administrator

  - Responsible for designing and building NITEC project websites and the main NITEC website- Management of all NITEC web assets, including multinational project websites - Sole interface towards DCU IT services

• 

  Ericsson

  Jan 1999 - Sept 2010

  Solution Design and Development:- Responsible for the design and development of a hosted learning management system (HLMS) service aimed at telecommunications operators globally, using the SaaS model.- Global administrator for the HLMS with sole technical responsibility for all development and customisation to be carried out on the system to meet customer needs.- Responsible for all planning activities involving vendors, customers and other stakeholders - Responsible for sales / technical briefs, marketing material, bid/proposal documentsSolution Evangelisation and Consultancy:- Technical interface towards customer account and sales teams globally- Ownership of all technical aspects of the HLMS, which required consulting with vendors and senior management- Presented and demonstrated system to over 30 customers globally; multiple sales achieved to multinational customersLeadership:- Team lead for a group of technical consultants in China / Europe / USA / Africa selling into their local markets.- Project managed development of localised versions of the system.- Developed and delivered training material and workshops to enable sales staff and technical consultants to sell the system in a range of markets Show less - Technical lead for mobile learning (mLearning) development within Ericsson- Defined design standards and designed and built several courses across various platforms- Developed templates for rapid mLearning course development, and eLearning to mLearning content transfer- Heavily involved in research activities around the provision of mLearning in a European context, as part of distance learning programmes or within corporate training- Presented papers at European Distance Learning Network annual conference 2006/2007/2008, EDEN Research Workshop, 2008, Taking Learning Mobile conference, 2007, Enterprise Ireland eLearning Showcase, 2008, DIT eLearning Summer School 2007- Published author: “Mobile Learning – A Practical Guide” (ISBN 978-963-9698-15-4)- Moderated workshops at technical events and annual conferences Show less

  • Senior Learning Architect

    Jan 2007 - Sept 2010

  • Mobile Learning Technical Lead / Researcher

    Jan 1999 - Sept 2010

  • Web Developer / Technical Instructor

    Jan 1999 - Jan 2007
• 

  Microsoft

  Oct 2012 - Dec 2014

  Education technical advisor

  Responsible for driving deployment of Office 365 for education across K12 and Higher Education sectors in Ireland

• 

  Wriggle learning

  Jan 2015 - Nov 2021

  Cloud services lead

  Wriggle Learning helps schools build and manage their Digital Strategy and develop successful 1:1 device programmes, teacher CPD and the best software solutions for teaching and learning.Working across our team of expert trainers and mobile learning specialists, I help customers deploy, manage and get best use from Microsoft Office365 for education and business.• Company Lead for Office/Microsoft 365 and Windows device management• Evangelize and present to customers on productivity, enterprise mobility and security• Carry out security posture assessments and implement change projects• Design and build of Sharepoint / Teams / Groups strategy and configuration• Automation of business processes using Power Automate / Lists / Forms• Device deployment and management with Endpoint Manager/Autopilot/Intune• Office 365 administration / consulting for 200+ customers• Lead numerous cloud migration projects from on-premises / Google to Office 365• Ownership of Microsoft licencing for Wriggle and customers (CSP partner)• Online / in-person presentations to C-level management, IT Staff, education conferences• Achieved Gold Partner status with Microsoft for 2020 and 2021 Show less

• 

  Microsoft

  Nov 2021 - Aug 2023

  Learning specialist
• 

  Olive for education

  Aug 2023 - now

  Director - technical