Daniel Cezar

Experience

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  QAD

  Jan 2004 - Dec 2009

  South America IT Coordinator

  • Responsible for the daily operations of the Brazilian Office, installing, operating and supporting Windows, Linux and Lotus Notes servers and backup, storage and networking infrastructure. Acquainted with working on Windows, Linux and Lotus Notes servers, backup routines, leading the Latin America support team.• Acquainted with working on Windows, Linux and Lotus Notes servers, backup routines, leading the Latin America support team.• Data Migration from QAD Brazil to QAD USA, achieving cost reduction on infrastructure.• Developed and managed the Latin America support teams, including handling complex case resolution, conflicts and remote operations for regionally dispersed. Developed key initiatives such as implementing a brazil videoconferencing infrastructure, and migrating the Brazil QAD local data to a global QAD datacenter, with a project QPI of reducing the international travel cost for the IT staff of about 45%. Show less

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  Alstom

  Jan 2010 - Dec 2010

  Senior System Engineer

  • Leader of on-site Infrastructure Projects for Alstom Brazil. • Main responsabilites including developing storage infrastructure for VMWare Environment, enabling it for global access. • Developing consultancy and auditing activities for key initiatives, such as developing data center backup guidelines, and enabling data center backup operations to be ISO compliance and provided third level support for complex case resolution for ArcServer backup Operations, and EMC/HP Storage Solutions, at the Latin America Level. Show less

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  SYNCREON

  Jan 2011 - Sept 2015

  TSS Team Leader - South America

  • Worked as South America Team Leader for the TSS (Technical System Specialists), being responsible for the rollout of new corporate operations (new offices and customers), and revamping the entire new infrastructure, selecting new hardware and defining new IT landscape, adopting new architectures, such as virtualization. • Acted as a liaison between the Global IT organization and the Brazil team, reporting results and activities, and participating in discussions of the Global IT Forum. Show less

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  Groupe SEB

  Nov 2015 - now

  Infrastructure / Basis Leader - South America

  • Led the design, implementation, and management of IT infrastructure across LATAM, including servers, networks, and virtualization, ensuring both local and global operational support. Collaborated with regional and global teams to align infrastructure with business needs and global IT strategy.• Ensured compliance with GDPR, LGPD, and local regulations. Implemented IT security policies and managed threat protection to maintain data integrity and business continuity.• Directed key IT projects in LATAM, including cloud migration, data center upgrades, and network modernization, aligning regional solutions with global IT initiatives.• Identified and implemented improvements to optimize system performance, reduce costs, and scale infrastructure to meet business growth demands.• Managed LATAM infrastructure teams, overseeing training, resource allocation, and budget management to ensure the successful delivery of IT projects.• Managed IT service provider relationships, ensuring high-quality delivery through SLAs and contract negotiations. Coordinated with global IT and business teams to align initiatives.• Utilized monitoring tools to track infrastructure performance, resolving issues swiftly, and delivering regular KPI-driven reports to senior management.Key Accomplishments:• Managed services and infrastructure projects following ITIL best practices, focusing on integration, cost reduction, and technological updates.• Oversaw SLA control, KPIs, dashboards, and project budget analysis, delivering managerial presentations to senior leadership.• Led the Basis team (P98) for user creation and transaction access, ensuring quality processes and compliance.• Successfully implemented the CHANGE project, relocating SEB plants within a two-year timeframe, ensuring minimal disruption to business operations.• Developed high-performing teams through structured hiring, training, and alignment with company goals, improving team efficiency and project execution. Show less