Mukesh Dhakar

Experience

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  RENOVISION AUTOMATION SERVICES PVT.LTD

  Jan 2014 - Dec 2016

  Desktop Support Engineer L1 & L2

  Client -SRF Limited

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  Apis India Ltd

  Dec 2016 - Apr 2018

  Executive IT
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  Bayaweaver

  Apr 2018 - Sept 2019

  Senior Executive IT
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  AFRY

  Sept 2019 - now

  Regional IT Service Coordinator.

  Working on Microsoft 365 Applications including Exchange, Outlook, Active Directory, Teams, Sharepoint, Windows, Office Packeage, License Single Sign-on Applications.Managing File Server and its permissions, Domain Controller, Print Servers Etc.Managing different software’s inventory and centralize license configuration. Software’s support on Rocscience, Midas, AutoCAD LT, AutoCAD Civil 3D, Bentley Software, and other Geotechnical/HydroSoftware.IT Asset inventory management at corporate office and project locations.Managing ILL at remote/project and corporate office Location.Vendor Management, Negotiation, Procurement of IT tools/Hardware.Installation of applications and software’s through Software Center.Designing the escalation & managing the critical processesGenerating internal reports and monthly MMCM participation to show monthly performance.Upgrading & deploying preventive and break down maintenance plans, involving in the selection and vetting the new Assets requirement of the organizationSupport Business Development for Tender site support and bid uploading & Power App data base manage. Show less