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Jinky Galindez

Jinky Galindez

Cashier | Assistant Manager

Followers of Jinky Galindez106 followers
location of Jinky GalindezMetro Manila

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  • Timeline

  • About me

    Quickbooks Pro Advisor - Bookkeeper | Executive Assistant

  • Education

    • Asian Institute of Computer Studies University

      2014 - 2016

  • Experience

    • Mang Inasal Philippines, Inc.

      Dec 2013 - Apr 2016
      Cashier | Assistant Manager

      *Took customer's orders, do upsell and suggestive selling to increase daily sales*Informed customers of deals, promos, and future products.*Responsible to train newly hired crews**Logged daily, weekly, monthly inventory*Recorded Daily Sales Summary Report, Procurement, Replenishment, Vouchers, and Gift checks

    • Expert Global Solutions (now Alorica)

      Aug 2016 - Mar 2019
      Customer Service Representative

      Account: Amazon US*Answered a large volume of customer queries via phone, email, and chat in a timely manner.*Provided customer satisfaction and an excellent customer service experience.*Addressed customers with acknowledgment and paraphrasing.*General inquiry, Technical support, Complaints department*Took payment information and other pertinent information such as addresses and phone numbers accurately.*Educated customer's about terms and conditions.*Ensured all interactions are documented. Show less

    • Teleperformance

      Apr 2019 - Sept 2020
      Customer Service Specialist

      Account: Belong AU*Answered a large volume of customer queries via phone, email, and chat in a timely manner.*Provided customer satisfaction and an excellent customer service experience.*Addressed customers with acknowledgment and paraphrasing.*General inquiry, Technical support, Complaints department*Took payment information and other pertinent information such as addresses and phone numbers accurately.*Educated customer's about terms and conditions.*Ensured all interactions are documented. Show less

    • Tracie Works

      Sept 2020 - Feb 2021
      Virtual Business Office Manager

      *Calendar management*Handled CRM tools*Managed the team here in PH and employees in the US.*Responsible for employee's schedules and assigned them to their designated projects.*Received inquiries from the clients and scheduled them for appointments.*Follow-up on clients and receive their payments. *Managed payrolls, sales contracts, and business agreements.

    • Harmony Accounting & Bookkeeping Services

      Feb 2021 - now
      Virtual Assistant | Bookkeeper

    • RT8 Access Granted

      May 2021 - now
      Billing Manager | Bookkeeper

  • Licenses & Certifications

    • Certified Quickbooks Pro Advisor

      QuickBooks Online , Cloud Accounting System

    • Certified Amazon FBA Expert

      QuickPro Online Academy
      Jul 2020

    • Bookkeepers Certification

      Filipina Homebased Moms

    • Certified Xero Advisor

      Xero