Experience

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  Lufthansa technik philippines

  Feb 2002 - Jan 2003

  Technical support engineer
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  Ison info system - dept. of tourism subcon company

  Mar 2004 - Aug 2004

  Field technical engineer
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  Iplus intelligent network, inc.

  Aug 2004 - Feb 2005

  Technical specialist / project contact service engineer
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  Epldt inc.

  Feb 2005 - Oct 2008

  Solutions architect / pre-sales consultant

  Technologist in charged with evaluation, design, and implementation of enterprise network solutions.Performed Product presentations and conducted Solutions workshops with customers interacting with IT Network and communications experts.Re-engineering of enterprise network designs to meet increasing customer demandsTrouble shooting and problem resolution of elusive customer network difficultiesPreparation of new network technology strategies and implementation recommendationsInstalled and managed PLDT Customer Care (PLDT 17x) Call Center Services Network InfrastructureProject Manager of Network Infrastructure Projects (HBC, Campaigns & Grey, Manila Shimbun, Philippine Dealing System – PDS, Institutional Shareholder Services – ISS, Sumitomo-Mitsui Banking Corporation).Designed and implemented local area and wide area networks for multiple customers (Small scale to Large Scale Enterprise customers).Evaluated customer needs and proposed solutions for those needsPrepared proposals for wide variety of network projectsWork closely with the Sales and Support teams to support customers' ongoing services and implementation. Show less

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  At&t worldwide telecommunications services

  Nov 2008 - Mar 2011

  Sr. network engineer

  Manage and maintain AT&T Managed Hosting Services with more than 35 data centers worldwide. Fault handling and escalation (identifying and responding to faults on AT&T Data Center Networks, liaising with 3rd party suppliers / vendors, handling escalation through the resolutions. Act as the Tier 2/3 support for co-location / full and advanced managed customers.Perform scheduled emergency and regular maintenance on a live production networks.

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  Hewlett packard enterprise

  Apr 2011 - Jul 2015

  Network delivery lead / network architect/consultant

  Delivering network solutions for local and regional customers: carriers, hosting providers and enterprises.Work with internal and external customers to understand current and future requirements and develop scalable and cost efficient solutions.Performs complex engineering, design, implementation and maintenance tasks on the Wired/Wireless LAN and/or WAN.Research, evaluate, and approve hardware and software solutions for complex problems; work with third party vendors to drive product roadmaps and feature enhancements.Makes recommendations to management on desirable additions and development.Assist troubleshooting of highly complex network problems and acts as a high level escalation point for Network Engineers. Show less

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  Riverbed technology

  Sept 2015 - now

  • Escalation Engineer

    Jul 2020 - now

  • Escalation Engineer

    Sept 2015 - Jul 2020