Experience

• 

  U.s. army

  Mar 2002 - May 2005

  Soldier

  74B/25B, IT Specialist

• 

  Us army

  Aug 2005 - Jun 2008

  Assistant – it specialist

  • Installed, configured, maintained and updated current operating systems and software programs with appropriate patches and fixes. • Managed personal communication devices, cellular phones, and blackberry devices. • Analyzed, defined, planned and designed databases for customers. Ensured functionality of unit conference room with automation equipment. Integrated new technology, including digital senders, network share drives, new computer systems, network printers, and scanners. • Ensured that all applications comply with current DA regulatory requirements. • Diagnosed and recovered failed or crashed systems and files. • Implemented and supported new IT security requirements. • Identify business requirements for new or enhanced systems and network devices. Monitor, update, and perform maintenance of systems compliance with IT security measurements. • Provided advice and assistance to end-users. • Provided support in a manner that minimized interruptions in the daily functions and operations of the end-user. • Prepared senior-level management and officials on complex or changing IT issues and requirements. • Maintained compliance with newly released IAVAs, ensure that all Information Systems were up to date, all programs were up to date, and all necessary patches were applied to applicable systems. • Maintain a current asset and vulnerability tracking (A&VTR) database account. • Provided RIM Blackberry support for approximately 50 users, including new connections, troubleshooting, classes, and instruction on use. • Acted as a consultant and advise customers of visual aid formats, size, and other specifications or requirements involved in preparing graphics, photos, or other visual products. • Project Manager and team leader of a $1+ Million-Dollar building renovation to include design, scheduling, furnishings, Telecommunication equipment, IT equipment, and Video Teleconferencing (VTC) equipment. Show less

• 

  Federal bureau of investigation (fbi)

  Jun 2008 - now

  • Trained in Search, Find, and Extract digital evidence from computers, servers, laptops, and mobile devices. • Conduct forensic analysis on IT systems to locate Indicators of Compromise (IOCs) of computer and network intrusions. • Reconstruct actions of intruders on computers and networks. • Conduct vulnerability assessments/security scans of multiple systems within the CJIS Division and FBI using tools such as Tenable Nessus, Nmap, Burp Suite, and Application Security Inc’s App Detective, Wireshark, HP Web Inspect, Accunetix, Zap Proxy, and others. Compile results and build Security Impact Analysis, and Security Assessment Summary Reports. • Generate and author Certification and Accreditation, and FISMA compliance reports and documentation for management and Designated Approving Authority (DAA)/CIO Review. Show less • Performed quarterly FISMA required security scans of necessary and required systems. • Assisted other ISSOs in analyzing and rectifying vulnerabilities and security flaws identified within their respective systems. • Attended required meetings to gain a better understanding of the systems in need or currently holding valid Certification and Accreditations for testing purposes.• Manually validate those controls from FBI Publications, other U.S. Government Publications / Requirements / Standards, and publications from the National Institute of Standards and Technology (NIST) comply with SP 800-53 Revisions 3 and 4. • Assisted other penetration testers/vulnerability assessors with their assigned tasks for Certification and Accreditation packages. • Led a group of three (3) contractors in daily operations, provide training to them, and instructions. Show less • Supervised a group of five (5) Information Technology Specialists and perform counseling as needed, including Employee Performance Appraisals. • Acted as the IT liaison with other Federal, State, Local, and Tribal government agencies IT departments, and management to gain knowledge of what they were required within FBI Space, and address any concerns and needs of those outside agencies. • Created Standard Operating Procedures (SOPs) for local policy and systems to ensure the same configuration is used within all IT products attached to the LAN. • Worked alongside five individuals as part of a team to resolve customer problems using hardware and software. Performs the functions of a helpdesk technician for approximately 250+ users on computers, networked devices, and BlackBerry devices. • Facilitated and lead a team in the deployment of approximately 200+ new computers and 25-networked printers. Maintains proper network documentation and inventories for all IT equipment within the Field Office. • Administrator for the entire El Paso Division BlackBerry and cellular phone programs of approximately 200+ users. Show less

  • Information Technology Security Specialist

    May 2023 - now

  • Supervisory Information Technology Specialist

    Aug 2016 - now

  • Information Technology Specialist

    Jan 2013 - Jul 2016

  • Information Technology Specialist

    Jun 2008 - Jan 2013