Deep Enrich%2C_MCMI%2C_MHEFA%2C_PADI_IDC_SI_(Ret.).webp)
Matthew stokes bsc (hons), mcmi, mhefa, padi idc si (ret.)
516 followersTimeline
About me
Senior Student Engagement Officer (Impact and Outcomes) at University of Sunderland in London
Education
Southchurch adult education college
2002 - 2003Biology, generalGCSEPre – requisite for University Degree entry.
Southchurch adult education college
1992 - 1993A Level
Southend high school for boys
1990 - 1992School Librarian and Co-Editor of the School Magazine.
Thorpe hall school
1985 - 1990GcsesSenior Prefect; Represented the school at cross-country running and swimming; completed the ASA Swimming Challenges Awards - Bronze, Silver, Gold and Honours; completed ASA Personal Survival Swimming Awards- Levels One and Two; completed the ASA Distance Swimming Award for One mile; annually contributed to the school magazine.
University of portsmouth
2003 - 2006Batchelor of science (bsc hons) watersports science 2:1 (hons)Activities and Societies: SCUBA Diving Kayaking The physiology, psychology, governing and funding of watersports
Experience
Holdsure, jardines lloyd thompson, hibernian, nig skandia, corinthian
Jul 1992 - Jun 1999Insurance claims negotiator• Negotiating and settling insurance claims (motor, commercial, employers’, public liability and Third Party personal injury) from inception to settlement.• Operating a fund and bordereau (>£1 Million).• Conducting claims' reviews, compiling reports and meeting Clients to discuss these together with recommendations for the implementation of new procedures.• Account Co-ordinator responsible for monitoring and ensuring that claims accounts were conducted in accordance with Service Level Agreements; mentoring less experienced staff; delegating new claims and responsible for >7,500 cases (1995 – 1997). Show less
Ocean leisure limited
Aug 1997 - Sept 2003• Managed staff (>12 ppl) to include recruitment, appraisals, mentoring, training, teamwork, motivation, discipline. • Responsible for retail floor management, presentation and security to include pecuniary transactions, petty cash and banking. • Retail and customer service duties (Sales, Orders, Servicing & Complaints).• Launched and initially ran the company's concession with a leading London Flagship store (Lillywhites); instigated inter-departmental training and staff rotation; wrote SOP and EAP procedures.• Oversaw the operation of a PADI 5 Star IDC Centre. Co-ordinated bookings, scheduling and provision of diver training courses (Tasters – IDCs). Show less
Diving Department Retail Manager and Diving School Manager
Jul 1999 - Sept 2003Saturday Retail Sales Consultant
Aug 1997 - Jul 1999
The university of portsmouth
Oct 2003 - Jun 2006Department tour guide & resident assistant• Deputised for Department Head during Open Days when required. Conducted promotional department tours for prospective students and their parents. • Acted as a communication link between Hall Staff/University and Hall Residents.• Helped new residents settle into Hall and University life through the provision of orientations or welfare support.• Provided assistance in emergencies.• Conducted ‘awareness campaigns’ within Halls (Mumps, STDs, drugs).• Deputised for the Student Welfare Officer during Welfare Surgeries when required. Assisted in the provision of welfare ‘drop-in surgeries’ and supported the Hall Managers and Halls Community Support Officers in the enforcement of Halls Regulations through initial disciplinary and mediation meetings. Show less
The cotswold water park society
Sept 2006 - Dec 2007• Conducted an underwater clean-up of largest 2 lakes Organised and oversaw the practical day to day administration, management, security and improvement of Keynes Country Park. • Recruited and managed seasonal Warden and Lifeguard teams to include rotas and training.• Implemented and enforced the Health and Safety Statements, Normal Operating Procedures and Emergency Action Plans.• Delivered First Aid training and oversaw its provision to staff and visitors.• Hosted LEGO, Land Rover product launches, Cotswold Triathlon 2007 and 2008). Events Management.• Operated an expenditure budget (@ £1 Million).• Oversaw the provision of advice, information and enforcement of appropriate bylaws.• Supervised and managed on-site contractors.• Chaired working groups of neighbouring landowners, leaseholders, user groups and other parties with legitimate interests. Show less • Accountable for Retail floor/staff management, presentation and shop security to include rotas, orders and pecuniary transactions (inc cashing up and banking).• Responsibility for bookings, scheduling and provision of conference/events facilities (wedding receptions, christenings/baptisms, Coca-Cola Annual Staff Days).• Formulated a business plan concerning proposed sporting and leisure activities and advising on all associated aspects.• Recruited, trained and managed lifeguards and other associated Health and Safety aspects.• Keyholder duties. Show less
Operations Manager
May 2007 - Dec 2007Relief Retail Manager / Sports Development / Health & Safety Officer
Sept 2006 - May 2007
Gll
Jun 2008 - Jul 2012Senior recreation assistant up to duty manager• Conducted supervisory (recruitment, appraisals, mentoring, training, teamwork, motivation, discipline and dismissal (@18 ppl.) and facility management duties (asbestos, legionella, pool plant, H&S /utility checks, etc).• Unilaterally deputised for the Centre Manager in their absence, fulfilling their duties (timesheets/wages, scheduling maintenance, analysing and reporting KPIs/usage, chairing forums, etc).• A Delivery Team Manager for UIPM London Grand Prix 2009 (‘Best in World Series’) and co-ordinated the highest-grossing Marie Curie Swimathon (2009) nationally (@ £100,000). Events Management.• Performed lifeguarding, First Aid, housekeeping and maintenance duties.• Fulfilled various Customer service and admin roles (Fitness Instructor, Memberships, Marketing, Facilities etc.).• Facilitated regular community ‘Bike Security Clinics’.• Organised a London-wide First Aid and AED training course for Health Support Staff (>100) Show less
Ocean leisure limited
Jul 2012 - Nov 2018• Successfully developed an enhanced diary and reporting system allowing complete process monitoring; actively co-ordinated the processing of servicing and repairs within agreed deadlines, internally or by external third parties.• Personally tripled the number of qualified service staff, increasing flexibility and output. Co-ordinated work schedules/streams/training of appropriate internal service personnel to fulfil throughput.• Actively designed a colour coded servicing quick reference system; Maintained and further developed a service database.• Proactively reduced costs through cost analysis and switching suppliers, controlling servicing stock, sundry items, tools and consumables, whilst maximising profit and minimising departmental costs.• Improved and increased company PPE safety measures. Ensured compliance with Health & Safety regulations & equipment maintenance criteria within the workshop. Show less • Managed staff (>8 ppl) to include recruitment, appraisals, mentoring, training, teamwork, motivation, discipline and dismissal.• Responsible for retail floor management, presentation and security to include pecuniary transactions, petty cash and banking.• Implemented a fairer Christmas and New Year Holiday rota. Co-ordinated work and annual leave schedules.• Secured the highest single sale in company history >£24,000. Retail and customer service duties (Sales, HP, Orders, Servicing, and Complaints)• Hosted International book launches (x3). Show less
Senior SCUBA Diving Retail Manager (Servicing)
Dec 2016 - Nov 2018Senior Retail Store Manager
Jul 2012 - Dec 2016
University of sunderland in london
Nov 2018 - now• Interim Student Engagement Manager (Nov '22 - Aug '23).• Team Supervisor (Aug 2019 – Nov '22) - deputising for former Dept Manager, assigning workstreams, inducting/training/mentoring/direct managing new/junior/temp staff (>5 ppl.) & assisting in staff selection/recruitment.• Contact point for SET regarding ‘high risk’ cases, referrals to Housing/ Benefit, DA support partners. SET Lead on withdrawing students & Appeals.• MHFA, L2 Safeguarding & Prevent L3 qualified. Senior FAW. Member of H&S Committee.• Member of SCC, Health & Safety, Induction, EDIW & Compass Working Groups.• Responsible for key areas of operational SET information & activity. Help prepare & deliver SET development activities.• Oversee SET activities ensuring impactful & positive outcomes, identifying barriers & proactively designing & implementing changes. • Working collaboratively & leading on key relationships to address students’ needs, develop & enhance processes & procedures. • Lead, contribute & participate in writing, facilitation & delivery of an approachable, responsive & fit-for-purpose Student Engagement provision (inc SLA development & implementation) using empathy & EI.• Presenting at Open/Student Induction Days.• Analysing, reporting & presenting on key data (attendance, academic engagement, adherence to Visa requirements & fee payments, etc.), to identify students at risk & deliver intervention & support.• Overseeing & managing a personal portfolio of @900 students, with appropriate record maintenance, ensuring continuous delivery of effective student engagement.• Increasing attendance, submission rates & producing attendance/retention activity reports, & proposing innovative ideas service improvements.• Maintaining a comprehensive overview of University regulations & procedures to support the provision of accurate advice, guidance & signposting of issues/concerns affecting engagement & retention. Show less • Stepping up to Team Supervisor (Aug 2019 -) & deputising for the Department Manager in their absence, fulfilling their duties, assigning workstreams, inducting/training/mentoring new/junior staff (>5) & assisting in staff selection/recruitment.• Sole Non-Department Head delivering presentations at Open/Student Induction Days (12 p.a., 200+ Students) & member of the Induction Steering Group. • Mental Health First Aider tasked to dispense initial advice/counselling, collaborating inter-departmentally regarding student welfare & safeguarding concerns.• Member of EDIW Group.• Member of the Compass IT Working Group (development of appropriate student engagement mechanisms (web pages, communications, promotional materials). • Co-Administrator of UoSiL International Students Society (ISA), actively assisting in the provision of UoSiL ISA events (London tours, International Culture & Food events).• Actively contributing to & participating in the facilitation & delivery of an approachable, responsive & fit for purpose Student Engagement provision (inc SLA/policy development & implementation).• Personally analysing, reporting & presenting on key data (attendance, academic engagement, adherence to Tier 4 Rules & fee payments, etc.), to identify students at risk & deliver early engagement support.• Overseeing a personal portfolio of @ 900 students with appropriate record maintenance ensuring continuous delivery of effective student engagement.• Successfully increasing attendance & submission rates within portfolio to 90% & 88% & routinely producing detailed reports regarding attendance/retention activities & proposing innovative ideas on service improvements.• Maintaining a comprehensive overview of University regulations & procedures to support the provision of accurate advice, guidance & signposting of issues/concerns affecting students’ engagement & retention.• Successful Staff Leader in the inaugural London-Sunderland Mobility/Cultural Exchange (35 students). Show less
Senior Student Engagement Officer (Impact and Outcomes)
May 2021 - nowStudent Engagement Officer
Nov 2018 - May 2021
Licenses & Certifications
- View certificate
Develop your writing skills
LinkedinJul 2024
- View certificate
Project management mediation: conflict resolution for pms
LinkedinJul 2024 - View certificate
Overcome managerial bias in performance management
LinkedinJul 2024 
Act education e-learning
NactsoMay 2024- View certificate
Build coaching and employee development skills as a senior manager
LinkedinJul 2024 - View certificate
Develop conflict management skills
LinkedinJul 2024 - View certificate
Develop your strategic planning skills
LinkedinMay 2024 - View certificate
Strategic thinking
LinkedinMay 2024 - View certificate
Develop critical thinking, decision-making, and problem-solving skills
LinkedinAug 2023 - View certificate
Linkedin learning dei awareness professional certificate
LinkedinApr 2024 
Preventing radicalisation (mental health) level 3
Health education englandJul 2021- View certificate
Learn the skills to motivate and develop employees
LinkedinApr 2024 - View certificate
Excel essential training (microsoft 365)
LinkedinSept 2023 - View certificate
Supporting workers with disabilities
LinkedinJul 2021 - View certificate
Excel 2016 essential training
LinkedinJan 2021 - View certificate
The foundations of mentoring (public course)
University of sunderlandMay 2023 - View certificate
Building your visibility online as a remote leader
LinkedinJul 2021 - View certificate
Teaching techniques: making accessible learning
LinkedinJul 2021 - View certificate
Become a leader
LinkedinOct 2020 - View certificate
Microsoft word
LinkedinJan 2021 - View certificate
Leading effectively
LinkedinOct 2020 - View certificate
Office 365 for educators
LinkedinJul 2021 
Prevent
Uk home officeOct 2020- View certificate
Develop the skills for effective performance management
LinkedinJun 2023 - View certificate
Talking about mental health as a leader
LinkedinMar 2023 - View certificate
Customer service leadership
LinkedinMar 2023 - View certificate
Become a project manager
LinkedinJul 2022 - View certificate
Essential new skills in customer support
LinkedinJun 2023 - View certificate
Zendesk customer service professional certificate
ZendeskMay 2023 - View certificate
Project management skills for leaders
LinkedinJul 2022 - View certificate
Understanding and supporting adhd colleagues in the workplace
LinkedinJun 2022 - View certificate
The future of workplace learning
LinkedinFeb 2022 - View certificate
Becoming an ally to all
LinkedinNov 2021 
Responding to disclosures of sexual violence, second edition [concise]
Oxford university pressDec 2022- View certificate
Build coaching and employee development skills as a middle manager
LinkedinApr 2024 - View certificate
Communication skills for new managers
LinkedinApr 2024 - View certificate
Explore a career as a people manager
LinkedinApr 2024 - View certificate
Communicating with emotional intelligence
LinkedinFeb 2022 .webp)
Sexual violence basic awareness online training course
Idas (independent domestic abuse service)Jul 2022- View certificate
Uncovering unconscious bias in recruiting and interviewing
LinkedinFeb 2021 
Tquk level 2 certificate in counselling skills (rqf)
The skills networkAug 2023- View certificate
Managing virtual teams
LinkedinFeb 2021 - View certificate
Leading remote projects and virtual teams
LinkedinJan 2021 - View certificate
Microsoft excel intermediate
LinkedinDec 2020 - View certificate
Inclusive mindset
LinkedinOct 2020 - View certificate
Virtual interviewing for hr
LinkedinFeb 2021 - View certificate
Inclusive mindset for committed allies
LinkedinOct 2020 - View certificate
Professional soft skills learning pathway
LinkedinApr 2024 - View certificate
Developing cross-cultural intelligence
LinkedinAug 2023 - View certificate
The top 15 most popular courses: leadership edition
LinkedinAug 2023 - View certificate
Develop the skills to manage others effectively
LinkedinJun 2023 - View certificate
Essential new skills in learning & development
LinkedinJun 2023 - View certificate
Leaders as multipliers of well-being
LinkedinJun 2023 - View certificate
Foundations of performance management
LinkedinMay 2023 - View certificate
Managing a customer service team
LinkedinMar 2023 - View certificate
Hiring and supporting neurodiversity in the workplace
LinkedinJun 2022 
'ready to lead: be resilient, agile & future ready' pathway
The institute of leadership & managementJul 2022Domestic abuse basic awareness online training course
Idas (independent domestic abuse service)Jul 2022- View certificate
Job interviewing for leaders and managers
LinkedinFeb 2022 - View certificate
Diversity, equity, inclusion, and belonging for all
LinkedinApr 2024 Preventing radicalisation - awareness of prevent level 3
Health education englandJul 2021- View certificate
Develop your project management skills
LinkedinJul 2022 - View certificate
Canvas: tips, tricks, & techniques
LinkedinJul 2021 - View certificate
Learning canvas
LinkedinJul 2021 - View certificate
Manager as coach
LinkedinJul 2021 - View certificate
Learning microsoft teams for education
LinkedinJul 2021 - View certificate
Learning to teach online
LinkedinJul 2021 - View certificate
Leading and working in teams
LinkedinJan 2021 - View certificate
Project management foundations
LinkedinJan 2021 - View certificate
Phone-based customer service
LinkedinJul 2021 - View certificate
How to support colleagues from underrepresented groups
LinkedinFeb 2021 - View certificate
Transitioning from manager to leader
LinkedinOct 2020 - View certificate
Leading with purpose
LinkedinOct 2020 - View certificate
Coaching virtually
LinkedinNov 2021 - View certificate
Cert prep: word associate - microsoft office specialist for office 2019 and office 365
LinkedinDec 2021 - View certificate
Coaching new hires
LinkedinJul 2021 - View certificate
Succeeding in hybrid work
LinkedinApr 2024 - View certificate
Allyship and advocacy across our differences
LinkedinAug 2023 - View certificate
Enhance your leadership skills
LinkedinJun 2023 - View certificate
Getting started as a customer support specialist
LinkedinJun 2023 - View certificate
Master your leadership effectiveness skills
LinkedinJun 2023 - View certificate
Contact center leadership
LinkedinMar 2023 - View certificate
Learning study skills
LinkedinMay 2023 - View certificate
Writing customer service emails
LinkedinMar 2023 - View certificate
Becoming an inspiring mentor
LinkedinJun 2022 - View certificate
Understanding and supporting lgbtq+ employees
LinkedinJun 2022 - View certificate
Fair and effective interviewing for diversity and inclusion
LinkedinDec 2021 - View certificate
Delegating from a distance
LinkedinNov 2021 - View certificate
Mentorship, sponsorship, and lifting others as you climb
LinkedinNov 2021 - View certificate
Addiction: a community issue
LinkedinJul 2021 - View certificate
Becoming an agile coach
LinkedinJul 2021 - View certificate
Become a manager
LinkedinSept 2020 - View certificate
Collaborative leadership
LinkedinSept 2020 - View certificate
Communicating during times of change
LinkedinSept 2020 - View certificate
Crisis communication
LinkedinSept 2020 - View certificate
Leadership mindsets
LinkedinSept 2020 - View certificate
Driving change and anti-racism
LinkedinSept 2020 - View certificate
Developing your emotional intelligence
LinkedinApr 2024 - View certificate
Difficult conversations: talking about race at work
LinkedinSept 2020 - View certificate
Leading during times of change
LinkedinSept 2020 - View certificate
Diversity, equity, inclusion, and belonging for hr professionals and leaders
LinkedinApr 2024 
Level 2 – leisure, travel, tourism and hospitality
Northern council for further educationOct 2008- View certificate
Linkedin learning human skills for managers professional certificate
LinkedinApr 2024 Iso 24802-2:2014 level 2 instructor
International standard for organisationJul 2007- View certificate
Human leadership
LinkedinApr 2024 - View certificate
Human-centered leadership
LinkedinSept 2020 - View certificate
Advance your skills as a manager
LinkedinJun 2020 - View certificate
Create and deliver engaging presentations
LinkedinJul 2024 - View certificate
Peer coaching for leaders, managers and teams
LinkedinMay 2024 - View certificate
Impromptu speaking
LinkedinSept 2020 - View certificate
Build coaching and employee development skills as a new manager
LinkedinApr 2024 - View certificate
Build coaching and employee development skills as an aspiring manager
LinkedinApr 2024 - View certificate
Communication skills for modern management
LinkedinApr 2024 - View certificate
Communicating with transparency
LinkedinJun 2020 - View certificate
Coaching for results
LinkedinJun 2020 A level
The associated examining boardJul 1993Gcses (9)
Various examining boardsJun 1990- View certificate
Developing adaptability as a manager
LinkedinJun 2020 - View certificate
Handling workplace bullying
LinkedinJun 2020 - View certificate
Leading with emotional intelligence
LinkedinSept 2020 - View certificate
Developing a learning mindset
LinkedinJun 2020 - View certificate
Communicating with empathy
LinkedinJun 2020 - View certificate
How to design and deliver training programs
LinkedinJun 2020 - View certificate
Performance management: conducting performance reviews
LinkedinSept 2020 - View certificate
Performance management: setting goals and managing performance
LinkedinSept 2020 - View certificate
Develop your presentation skills
LinkedinJun 2020 - View certificate
Organization communication
LinkedinSept 2020 - View certificate
Reputation risk management
LinkedinSept 2020 - View certificate
Become an l&d professional
LinkedinJun 2020 - View certificate
Supporting your mental health while working from home
LinkedinSept 2020 - View certificate
Strategic thinking
LinkedinSept 2020 - View certificate
Diversity, inclusion, and belonging for all
LinkedinJun 2020 - View certificate
Public speaking: energize and engage your audience
LinkedinJul 2020 Ymca cyq level 2 certificate in fitness instructing (gym)
- View certificate
Igniting emotional engagement
LinkedinJun 2020 - View certificate
Building business relationships
LinkedinJun 2020 - View certificate
Diversity, inclusion, and belonging
LinkedinJun 2020 - View certificate
Bystander training: from bystander to upstander
LinkedinJun 2020 - View certificate
Establishing work from home policies
LinkedinSept 2020 - View certificate
Coaching and developing employees
LinkedinMay 2020 - View certificate
Persuasive coaching
LinkedinJun 2020 - View certificate
Communicating nonverbally
LinkedinMay 2020 - View certificate
Leading virtual meetings
LinkedinJun 2020 - View certificate
Communicating in the language of leadership
LinkedinMay 2020 - View certificate
Improve your coaching skills as a manager
LinkedinJun 2020 - View certificate
Master in-demand professional soft skills
LinkedinJun 2020 - View certificate
Conducting motivational 1-on-1 reviews
LinkedinMay 2020 - View certificate
Coaching and developing employees
LinkedinMay 2020 - View certificate
Public speaking foundations
LinkedinJun 2020 - View certificate
Managing new managers
LinkedinJun 2020 - View certificate
Skills for inclusive conversations
LinkedinJun 2020 - View certificate
Interviewing techniques
LinkedinJun 2020 - View certificate
Unconscious bias
LinkedinJun 2020 - View certificate
Train the trainer
LinkedinJun 2020 - View certificate
Coaching skills for leaders and managers
LinkedinMay 2020 - View certificate
Leveraging neuroscience in the workplace
LinkedinJun 2020 - View certificate
Building resilience
LinkedinMay 2020 - View certificate
Using neuroscience for more effective l&d
LinkedinJun 2020 - View certificate
Leading at a distance
LinkedinJun 2020 - View certificate
Leading without formal authority
LinkedinJun 2020 - View certificate
Customer service: motivating your team
LinkedinMay 2020 - View certificate
Developing your emotional intelligence
LinkedinMay 2020 - View certificate
Developing resourcefulness
LinkedinMay 2020 - View certificate
Customer service: handling abusive customers
LinkedinMay 2020 - View certificate
Communication foundations
LinkedinJun 2020 - View certificate
Developing resilience and grit
LinkedinMay 2020 - View certificate
Building relationships while working from home
LinkedinSept 2020 - View certificate
Delivering employee feedback
LinkedinMay 2020 - View certificate
Develop your communication skills and interpersonal influence
LinkedinJun 2020 - View certificate
Onboarding new hires as a manager
LinkedinSept 2020 - View certificate
Writing in plain language
LinkedinJun 2020 - View certificate
Teamwork foundations
LinkedinJun 2020 - View certificate
Mentoring others
LinkedinMay 2020 - View certificate
Becoming a male ally at work
LinkedinMay 2020 - View certificate
Embracing unexpected change
LinkedinMay 2020 - View certificate
Coaching employees through difficult situations
LinkedinMay 2020 - View certificate
Leadership: practical skills
LinkedinMay 2020 - View certificate
New manager foundations
LinkedinMay 2020 
Covid-19 (e-learning)
St john ambulanceMay 2020- View certificate
Communicating across cultures
LinkedinJun 2020 - View certificate
Overcoming cognitive bias
LinkedinMay 2020 - View certificate
Rules for rising leaders
LinkedinMay 2020 - View certificate
Ryan holmes on social leadership
LinkedinMay 2020 - View certificate
Measuring learning effectiveness
LinkedinJun 2020 - View certificate
Advice for leaders during a crisis
LinkedinMay 2020 - View certificate
Being a good mentor
LinkedinMay 2020 - View certificate
Building resilience as a leader
LinkedinMay 2020 - View certificate
Confronting bias: thriving across our differences
LinkedinMay 2020 - View certificate
Managing conflict: a practical guide to resolution in the workplace (getabstract summary)
LinkedinMay 2020 - View certificate
Leading in uncertain times
LinkedinMay 2020 - View certificate
Learning powerpoint desktop (office 365/microsoft 365)
LinkedinMay 2020 - View certificate
Learning how to increase learner engagement
LinkedinMay 2020 - View certificate
Fighting gender bias at work
LinkedinMay 2020 - View certificate
Sanyin siang on strategic mentoring
LinkedinMay 2020 - View certificate
Interpersonal communication
LinkedinMay 2020 - View certificate
Motivating and engaging employees
LinkedinMay 2020 - View certificate
Tips for learner engagement
LinkedinMay 2020 - View certificate
Using humor in training to engage your audience
LinkedinMay 2020 - View certificate
Training with stories
LinkedinMay 2020 - View certificate
Why mentoring matters
LinkedinMay 2020 .webp)
Enhanced criminal records certificate
Disclosure and barring service (dbs)Jun 2019
Technician
SuuntoMar 2014
Diploma
The institute of sport and recreation managementMar 2009
Asa level 1 aquatics teacher
British swimming limitedJun 2009
South west coastal & countryside leader
Duke of edinburgh award schemeMar 2007
Nvq level 3 education and training (scuba)
PadiJul 2007Instructor development course instructor (with 10 specialties)
PadiMar 2002
Level 2 gym instructor
YmcaNov 2008Dsat tec rec gas blender-eanx
PadiMar 2004
Mpv technician
Poseidon diving systems abJun 2002
British canoe union two star canoeist
British canoeingJul 2005
Level 2 – operational services
National vocational qualificationsOct 2008
Service technician
Beuchat international saJul 2003Efr/aed/o2/manual handling instructor
PadiJun 2000
Service technician
MaresDec 2001
Professional equipment specialist
ScubaproSept 1999
First aid at work
British red crossJul 2022Unit fire marshal
St john ambulanceMay 2020
Bsac assistant club instructor and dive leader (+ 4 skill development certificates)
British sub-aqua clubJan 1996Level 2 safeguarding
St john ambulanceOct 2020Introduction to safeguarding (child and adult) (e-learning)
St john ambulanceJun 2019Medicines management (e-learning)
St john ambulanceAug 2019%20England.webp)
Mental health first aid at work
Mental health first aid (mhfa) englandDec 2019Drugs and alcohol awareness
St john ambulanceMay 2020Conflict management
St john ambulanceMay 2020Safeguarding level 1 (child and adult) (e-learning)
St john ambulanceJun 2019Moving and handling principles
St john ambulanceMay 2020- View certificate
Digital membership credential
The institute of leadership & managementJun 2020 
Nplq lifeguard qualification
Royal life saving society uk - rlss ukMar 2008
First aid at work
Health and safelyMay 2008Nplq unit 2 trainer assessor
Royal life saving society uk - rlss ukMay 2009
Intermediate certificate in supervising workplace health & safety
The chartered institute of environmental healthMar 2008.webp)
National powerboat level 2 / national sailing level 2 / short range radio certificates
Royal yachting association (rya)
Honors & Awards
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Service Award - 3 Years St John Ambulance Oct 2022
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)COVID Response Recognition 2020-21 St John Ambulance Jan 2022 Recognition for contribution towards COVID19 response
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Mayor of Bromley Certificate of Thanks Mayor of Bromley Office Apr 2021 A Certificate of Thanks issued to St John Ambulance Unit members for the volunteering conducted during the Covid19 epidemic.
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer Recognition 2020 St John Ambulance Apr 2021 Recognition of 224 hours of volunteer service.
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Completion of ILM 49 Leadership Dimensions Institute of Leadership and Management Dec 2020 Completion of the ILM 49 Leadership Dimensions covering the key principles of Authenticity, Achievement, Collaboration, Vision and Ownership
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Digital Membership Award Institute of Leadership and Management May 2020 Aimed at experienced managers who want to boost their leadership potential. You're an experienced professional, who wants to fine tune your skills and learn more from other great leaders.https://app.openbadges.me/view/#!/badge?badgeid=fc2dec18-0cb7-48cc-ab70-1fcdb00d82be
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer Recognition 2019 St John Ambulance Apr 2020 Recognition of 215.25 volunteer hours for 2019.
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Appreciation Certificate St John Ambulance Mar 2020 An Appreciation Certificate in expression of Thanks for participating in 2 public training events (40 attendees total) for Orpington Fire Cadets (CPR, AED & Burns) and a Parents Evening (Baby and Toddler Resuscitation and Choking).
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Service Award - 10 years Professional Association of Diving Instructors Dec 2010 For 10 years of service and membership
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Recognition Award ‘Best in World Series 2009' UIPM Dec 2009 Member of the Host Venue Delivery Team for the UIPM London Grand Prix 2009.
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Recognition Award- Highest National Fundraiser Marie Curie Apr 2009 Organising and delivery of the highest grossing Swimathon fundraiser nationally.
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Honours Degree of Bachelor of Science in Water Sports Science University of Portsmouth Aug 2006 Honours Degree of Bachelor of Science in Water Sports Science (2:1)
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Curtis Cup for Endeavour Thorpe Hall School Jul 1990
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Full Swimming Colours Thorpe Hall School Jun 1989 For achieving full ASA Swimming Awards - Swimming Challenges, Personal Survival and representing the school within the county
- Awarded to Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)ISRM CPD Practitioner 2009, 2010, 2011 Institute of Sports and Recreation Management Continued Professional Development
Volunteer Experience
Volunteer First Aider (Events)
Issued by St John Ambulance on Jun 2019Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)RNLI Supporter View Member
Issued by RNLI on Oct 2016Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Sunderland Futures Professional Mentor
Issued by University of Sunderland on Mar 2021Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)E- Mentor
Issued by University of Portsmouth on Oct 2016Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Career Interview
Issued by The Maplesden Noakes School on Apr 2021Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Co Administrator of International Students Society
Issued by University of Sunderland in London on Mar 2019Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer HR Unit Lead
Issued by St John Ambulance on Sept 2020Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer National Welcome Team Member
Issued by St John Ambulance on Nov 2020Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Events and Fundraising Volunteer (Central London HQ & Orpington Branches)
Issued by RNLI on Jan 2018Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer Recreational Assistant
Issued by Focus on Fitness on Mar 2008Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Volunteer Seasonal Ranger
Issued by The Cotswolds Water Park Society on Jul 2005Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)Community Volunteer
Issued by Wilshire County Council on Nov 2006Associated with Matthew Stokes BSc (Hons), MCMI, MHEFA, PADI IDC SI (Ret.)
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