Vladislav Genov

Experience

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  Mobiltel

  Jan 2007 - Jan 2010

  CSR
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  Vivatel

  Jan 2007 - Jan 2007

  CSR
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  Fragrancebg.com

  Sept 2009 - May 2011

  Co-founder and Digital Marketing Director

  Establishing connection with dropship suppliersSearch Engine OptimizationLink buildingGoogle Ad words and PPC campaignsSocial Media marketingSocial Media monitoring, metrics & analysisand many other activities

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  Sopharma Trading

  May 2010 - Jul 2011

  Chief Customer Service Specialist / Contact Centrer Administrator

  Key employee in project for creating a Contact Center in the company;Design of the whole infrastructure of the contact center and integrate with existing procedures and ERP;Establish procedures for customer service;Training of all employees and supervisors in the Contact Center;After successful completion of the project:Monitoring of all contact center activities; Weekly and monthly reports to the Board of Directors of the company and proposing corrective and preventive measures to improve customer service;Еmployees assessment; Show less

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  Manpower Bulgaria

  Jul 2011 - Nov 2011

  Sales recruitment consultant

  Identifying potential prospects;Gaining new clients both through calls and visits;Developing and retaining existing clients;Attracting applicants through a broad range of sources such as participating in job fairs, cooperating with labour offices, universities, posting adverts and referrals;Building relationships, trust and loyalty to applicants and clients;Interviewing, assessing and reference checking applicants;

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  Honeywell

  Dec 2011 - Apr 2013

  Software Royalty Analyst

  The royalty analyst is responsible for collecting, processing and auditing monthly and quarterly earned royalties for the royalties from embedded proprietary, COTS and third party software in a manufacturing environment totaling approximately $35 Million in Software Royalty assetsEssential job functions include: Generating sales reports in Oracle, SAP and Discoverer, high volume sales data extraction from MS Excel, MS Access and Siebel, reporting net sales detailed by country and/or item on royalty statements, insuring adherence to international license agreements, and identifying licensed item numbers. Job function include both manual and online account access & reporting. New Product software introduction collaboration, which includes review/change SDMI proposal, track royalty liability, calculates and report statements for royalty liability due, reconciles finance/royalty irregularities and communicates potential NPI process risk Show less

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  WonderSwamp

  Aug 2012 - now

  Co-Founder and Online Marketing Director