Talk to sales Try for Free
Jeeva Jothi R

Jeeva Jothi R

Followers of Jeeva Jothi R340 followers
location of Jeeva Jothi RCoimbatore, Tamil Nadu, India

Connect with Jeeva Jothi R to Send Message

Connect

Connect with Jeeva Jothi R to Send Message

Connect

  • Timeline

  • About me

    IMMEDIATE JOINER || 2.10 years of experience in Service now tools || SLA management || Incident management || Splunk || Opsview || Technical Support || Linux & Windows Troubleshooting || Cloud infrastructure Services

  • Education

    • Vedhha Vikas girls higher secondary school,Salem

      2014 - 2016
      HSC Maths Biology 86

    • Municipal Girls Higher Secondary School,Salem

      2013 - 2014
      SSLC 97

    • Government College of Engineering, Dharmapuri

      2016 - 2020
      Bachelor's degree Computer Science 7.56

  • Experience

    • Capgemini

      Apr 2021 - Feb 2024

      My professional background includes extensive experience in IBM Tivoli, Splunk, ServiceNow, and Opsview.I excel in resolving tickets within SLA deadlines for incidents, initiating critical change requests, and adhering to scheduled timelines.I am adept at promptly responding to customer queries and managing email threads within specified time frames.My expertise involves live troubleshooting for multiple servers, ensuring quick and effective solutions for customers.Additionally, I am skilled in creating PowerShell scripts, deploying them on user servers, and verifying their functionality within specified timeframes using Opsview and Tivoli tools.Moreover, I possess advanced knowledge in utilizing Splunk tools for file lookup, correlation, search, reporting, and episode creation for efficient user server management by enabling ticket creation Show less

      • Senior Analyst

        Apr 2021 - Feb 2024

      • Analyst

        Apr 2021 - Apr 2022

  • Licenses & Certifications