Danielle Victory, PHR, SHRM-CP

Experience

• 

  Market Basket Foods

  Jun 2008 - Dec 2012

  Cashier

  Maintained a balanced and organized cash drawerAssisted customers in locating specific items in the store as neededDeveloped skills in communications with the public

• 

  American Multi-Cinema Inc

  May 2013 - Jul 2013

  Usher

  Provided customer service by selling and returning tickets and selling food.Balanced and organized cash drawer during each shift.Maintained a clean and safe environment for other employees as well as guests.

• 

  Charles River Interactive, Inc.

  May 2014 - Aug 2014

  Intern
• 

  University of Massachusetts Amherst

  Jan 2015 - Apr 2016

  Recalculate applicants' high school transcripts based on UMass requirements and standardsTrain new employeesWork with the application Perceptive Content Live-in, part-time, student staff members in residence halls who foster inclusive communities, create social and educational opportunities, and provide safe and well-maintained residences.

  • GPAer at Admissions Office

    Oct 2014 - Apr 2016

  • Resident Assistant

    Jan 2015 - May 2015
• 

  HMS HOST

  Jun 2015 - Aug 2015

  Cashier

  Provided food and customer service in a fast paced environmentTrained new employees on up selling and the duties of the jobMaintained an organized cash drawer and completed transactions quickly and accurately

• 

  Phi Sigma Pi National Honor Fraternity

  Jul 2016 - Jun 2017

  Chapter Consultant

  Communicate with Chapters to ensure their success through in person visits as well as virtually communicating.

• 

  State of New Hampshire Department of Administrative Services

  Sept 2017 - Sept 2020

  Human Resources Technician

  Provided HR Generalist support to a Department of 400 employeesFacilitated the application process for both internal and external candidatesEnrolled employees in their benefits including health, dental, disability insurance and retirement savingsLed the Well-Being Committee. Responsible for creating and disseminating a monthly wellness newsletter, communicating statewide wellness information, promoting a healthy workplace, awarding employee recognition and delegating tasks to other membersSupported the Labor Relations team with bargaining needs and answered contract related questionsAssisted in the performance evaluation process including participating in performance coachingQuickly learned to navigate software to provide assistance to department employees in accessing their time cards, pay stubs, and benefit enrollmentsProvided confidential support to employees on FMLA, ADA, and worker’s compensation matters Show less

• 

  High Hampton

  Sept 2020 - Jun 2021

  Human Resources Generalist

  Reopened the historic inn in support of senior leadership from High HamptonPartnered with Training and Development to plan and facilitate a kick off day event for 100+ employeesFacilitated biweekly, half day orientation for new hire groups ranging in size from one to tenProvided training support to all departments including lodging, food and beverage, and housekeepingFormed strong connections with all levels of employees and fostered a welcoming environment within the Human Resource DepartmentEffectively established rapport with all employees to promote a trusting work environmentCoordinated the recruitment efforts within the HRIS and outside sites from posting through job offerStrove to exemplify High Hampton’s foundations including “Yes is always the attitude” Show less

• 

  Walt Disney World

  Jun 2021 - now

  Supports bicoastal clients on performance management, employee relations, and strategyActs as the Workday subject matter expert providing guidance and education to leaders and peersEngages with functional partners in TA and compensation to collaboratively respond to requestsManages multiple demands by prioritizing workload to ensure deadlines are metBuilds relationships with leaders and guides them through the performance appraisal processActs as a thought partner for business units looking to restructure their organization Show less

  • Associate HR Business Partner

    Feb 2022 - now

  • Disney College Program - Food and Beverage

    Jun 2021 - Feb 2022