Experience

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  Uber

  Feb 2017 - Sept 2017

  Urgent response specialist & queue master

  Help customers by offering advice, solving problems and dealing with complaints. They fill variouscustomer contact, supervisory and management roles, and make important contributions to customersatisfaction and loyalty.

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  Slader

  Jun 2018 - Aug 2018

  Remote programming & math contributor

  Provide mathematical and programming solutions to registered references to help students with theexplanations for the different problems check examples(https://www.slader.com/textbook/9781305537163-precalculus-mathematicsforcalculus7thedition/638/exercises/60/).

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  Cairo university

  Nov 2018 - Dec 2019

  Research and teaching assistant

  Teaching junior and senior level students’ experimental sessions, help students with the hands-onprojects, developing teaching materials, preparing and giving examinations, and grading examinations.

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  Pegasus operational excellence

  Mar 2020 - Apr 2020

  Business intelligence developer intern

  • Creating reports and design templates to be used in different fields and industries.• Acquire data from primary & secondary data sources and maintain data models.• Filter and “clean” data by reviewing raw data, reports, printouts, and performance indicators to locateand correct problems.• Interpret data, analyze results using basic statistical methods and provide on-going reports.• Creating a single source of truth using the customers’ data.

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  19011 pharmacies

  Apr 2020 - Jun 2021

  Senior data analyst & team lead

  Responsible for multiple analysis projects (Sales & Stock analysis, Sales Forecasting, Gap Analysis,Network Analysis, Fraud Analysis, ....).• Conducting CRM projects (Market Segmentation based on consumer behavior, Market BasketAnalysis, Marketing Analysis, Customer Churn Analysis, Customer Survival, ...)• Provide and support the implementation of business solutions by building relationships with keystakeholders; identifying business needs.• Creating dashboards using tableau for stakeholders to derive insights as ease Show less

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  Udacity

  Jul 2020 - Aug 2021

  Data analytics tutor

  • Assist Udacity learners through the advanced data analysis track. • Conducting live projects (data analysis case studies, data visualization, data cleaning, data processing, extracting insights,..) with the students to enhance their practical knowledge.• Solving any issues with the students during the learning process through Slack channels.• Enhance the students overall learning journey by live sessions, follow ups, tasks, hands on projects

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  Cultiv llc

  Sept 2022 - Apr 2024

  Senior business data analyst

  Data Modelling: Ensure tables relationships are having the right joins, develop models for newly added datasets.Data Analysis & Interpretation: Collect, analyze, and interpret large datasets to provide actionable insights and recommendations.Reporting: Develop and maintain regular reports and dashboards to track key performance indicators (KPIs) and metrics (Power BI & Tableau).Data Visualization: Create clear and compelling data visualizations to communicate findings to stakeholders.Collaboration: Work with cross-functional teams to understand their data needs and provide analytical support.Data Quality Assurance & investigation: Ensure the accuracy and integrity of data by performing regular audits and validations.Model Development: Develop predictive & machine learning models models to forecast trends and identify potential opportunities or risks.Statistical analysis: use statistics to enhance our decision making (A/B testing, test of hypothesis,.. )Process Improvement: Identify and implement process improvements to enhance data collection, analysis, and reporting efficiency. Show less

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  Carerha

  Jan 2024 - Jun 2024

  Data analysis instructor

  - Prepare and develop the content for the track "Tech Her Up" to train 100 women in the field of data analysis,- Prepare and develop the capstone projects, assignments, deadlines. - Delivering Online Sessions explaining theories and tech knowledge. - Teaching Data Analysis aiming to prepare 100data analyst.