Experience

• 

  Castellón city hall

  Jul 2017 - Jul 2018

  Administrative aidee

  At culture department. Main duties:-Document elaboration-Management of the Registry of Local Associations.-Documentation management for lesser public contracts.

• 

  Walhalla dcs

  Aug 2021 - Mar 2022

  It technician

  Systems monitoring and administration.Process monitoringDC maintenance and revisionL1 Support. First level of IT supportReview, followup and documentation of ticketsPhone support to end users

• 

  Ntt ltd.

  Mar 2022 - now

  Manage ticketing and monitoring tools.Product Owner tasks.Quality Assurance on new developments.Manage integrations between platforms (eBonding).Support to operation teams. 24x7 Department:- Coordinate incidents with both end customers and companies.- Monitor, detect and prevent incidents.- Supervise in real time the alarms and specific events occurred on every platform.- Apply operating system updates, patches and configuration changes.- VMWare tools (vCenter, vSphere, ESXi).- Managing different services following standards (Apache, Tomcat, MySQL, NTP, FTP).

  • Process Support Analyst

    Aug 2023 - now

  • IOC Analyst

    Mar 2022 - Jul 2023