Shekhar Trivedi

Experience

• 

  ANZ

  Feb 2009 - Mar 2011

  Senior Analyst

  • Involved in various business operations and helped the organization to achieve cost-effective production with increased quality, efficiency and satisfied customer service.• Have experience in doing excellent documentation on business requirements.• Having got a detailed understanding of the business process as a Senior Analyst.• Took the responsibility of identifying new process, finding out gaps in existing process, arranging training modules for new process development and implementation.• Coordination, management of all activities throughout the organization. Show less

• 

  HSBC

  Jun 2011 - Apr 2012

  Associate - KYC

  As an KYC analyst was responsible for producing KYC profiles and to successfully onboard the clients keeping priority in mind, Processing of various Products available with company,Keeping quality at its highest was responsible to complete KYC profiles,Role includes liaising with compliance and onshore SMEs

• 

  HSBC

  Jun 2012 - now

  Leading and managing UK New Business on-boarding team. Responsible for meeting customer expectations and PLA standards / Quality targets for the overall team by effective capacity management and work allocation. Drive team to ensure that all KRI targets are met on a monthly basis Interfacing with Client Liaison Group, Compliance, Front Office and Relationship Managers and Regional Heads where applicable especially on matters that involve escalation of pending and ageing profiles. Following up on client profiles in line with the latest escalation matrix & ensure the completion of ageing profiles through active dialogue with the RMs/Onshore team. Keeping abreast & interpret regulatory/policy/ FIMs/ GSM (applicable to the process) changes and communicate their implications to the team.  Ensuring Zero operational loss / Reputational loss.  Implementation and adherence to audit and compliance requirements Undertaking checks to identify any process gaps/ issues, procedural inadequacy, or any other aspects on a regular basis and report to Internal Risk & Controls/BRCM teams on time. Review the Operational Risk Incidents/ losses, and where possible devised and implemented appropriate action plans Ensure identified issues/ risks have been timely (as indicated in MS-II Governance Guidelines) monitored and tracked for resolution. Develop and implement process initiatives which would result in cost savings for the department. Create a cost conscious environment within the team and achieving initiatives within designated budgets. Show less This role constitutes managing and controlling KYC remediation team involved in one-off review of Mastergroup clients of Bank. Responsible for :-Leading a 12 member team, which is responsible for KYC remediation. Includes sectors like - Corps, Financial institutions, Hedge funds, Charities, SPVs, NBFIs...etc.Involved in calibration calls with onshore counter-parties, compliance, quality assurance team.Responsible for conducting UAT for any new technology deployment. MI & Reporting to stakeholders. Show less • Perform quality check on 100% of all Due Diligence clients, with key focus on critical activity.• Interpret and apply regulatory and compliance policies and procedures when reviewing Due Diligence tickets• Provide guidance and coaching on information needed to meet compliance standards. • Assist with the correction/resolution of poor quality Due Diligence reviews. • Review quality metrics for discussion with sub-LOBs management.• Work with Compliance team to provide market feedback, escalate due diligence issues/discrepancies and to stay current on policy changes. • Serve as subject expert and support resource for bankers who have questions or issue while completing a due diligence review. • Review of monthly activity reports.• Manage multiple deadlines in a fast paced environment.• Identify ongoing training needs and process improvement ideas.• Share best practices within team and markets. • Respond to issues related to due diligence input; escalate as appropriate. • Involved in Six Sigma Projects driven by the management team. Show less

  • Relationship Manager

    Jan 2024 - now

  • Operations Manager

    Nov 2018 - Jan 2024

  • Manager Operations

    Jun 2016 - Nov 2018

  • Assistant Manager - KYC - Client onboarding

    May 2014 - May 2016

  • KYC Compliance - Quality assurance officer

    Jun 2012 - May 2014