Naveen B.

Experience

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  G5 India (B.P.O)

  Jun 2005 - May 2007

  System Administrator

  • Troubleshooting and Maintaining LAN, Installation of Operating Systems like Windows XP, Backup of datas, Managing Printers and Uploading datas to FTP server.

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  Galaxy Information Technologies

  Jan 2007 - Nov 2008

  System Administrator

  • Installing and troubleshooting Printers, Implementing and Maintaining Local Area Network using different Operating Systems like Windows 2003, and Windows XP Professional, Daily Backup of datas.• Troubleshooting of Operating Systems (Windows 2003 Server and Windows XP.)

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  Aryan Business Consulting Fz llc

  Jan 2009 - Dec 2017

  System Administrator

  • Installing, Configuring and Administering Windows 2012, 2008 and 2003 Servers. • Creating and managing Users, Groups, OU, Group Policies and assigning NTFS & Share permissions as per management policy.• Configuration of DNS & DHCP, Remote Desktop Services, RAS Server (VPN, NAT) FTP, IIS, File Server. • Managing, monitoring Virtual Machines on Microsoft Hyper-V servers. • Installation, Configuration, Maintenance and Backup the NAS Storage • Designing and implementation of Exchange server 2012 / Exchange 2003. • Creation, modification & deletion of Exchange Mailboxes, Groups, Public folders, and Mailbox size limit and permission administration. • Configuration and troubleshooting of Microsoft outlook, clients email and internet related problems. • Installation and configuring Network Printers and Print servers. • Liase with ISP vendors for resolving ISP issues.Inventory management for all IT Equipments (including but not limited to Server, workstations, printers, MS Office licenses etc.) hardware & software.• Participates in the planning phase for system requirements on various projects for deployment of business functions on Microsoft environment.• Make HTML Page for Mail Blast, update Company Websites. Show less

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  NCLO3URE DMCC

  Jan 2019 - Jun 2021

  Information Technology Manager

  • Installing, Configuring and Administering Windows 2016 Server in DELL PowerEdge T330• Creating and managing Users, Groups, OU, Group Policies and assigning NTFS & Share permissions as per management policy.• Install Bare Metal Operating System using Windows Deployment Services (WDS).• Configuration of DNS & DHCP, Remote Desktop Services, RAS Server (VPN, NAT), File Server, NAS and Network Printers.• Installing Software deployment using PDQ Deploy and inventory management using PDQ Inventory also using Group policy.• Installing Configuring, Maintenance and Backup the NAS Storage (Drobo NAS Drive)• Setup and Deployment and management of ESET Cloud and ESET End Point and ESET File Server (Server) for 60 client Pcs• Designing and implementation of Office365 (Migrated from GoDaddy Server to Office365)• Created Firewall rules to filter websites, SSL VPN configuration, Setup a Site to Site VPN, block ports and forwarding, Setup AD SSO on a SonicWall Firewall, Installation and Integration of SonicWALL SSO Agent Software, Monitoring Traffic.• Installation and configuration of D-Link IP Phone System, Grand Stream IP Phones.• System backup Daily-Weekly-Monthly backup verification and status update / disaster recovery procedures and directs recovery operations in the event of destruction of all or part of the operating system or other system components.• Configuration and troubleshooting of Microsoft outlook, client’s email and internet related problems.• Responsible for general technical support for end-users for Dubai, Qatar, Manila & Site users. Assists user to resolve computer-related problems, such as inoperative hardware or software.• Inventory management for all IT Equipment’s (including but not limited to Server, workstations,printers, MS Office licenses etc.) hardware & software.• Updating and editing Company Website and Social Media pages.• Monitor user activity monitoring and workforce analytics using Activtrak. Show less

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  Cobweb

  Jun 2021 - now

  M365 Solution Architect | Mimecast Support Specialist | Senior IT Technical Support

  • Designed and architected secure and scalable Microsoft 365 solutions aligned with business needs and industry best practices.• Managed seamless migrations from various platforms to Microsoft 365 with minimal disruption.• Led technical discussions with clients, stakeholders, and internal teams to gather requirements and propose effective solutions.• Oversaw the implementation and deployment of M365 solutions, ensuring adherence to best practices and regulations.• Provided expert-level support for M365-related issues, collaborating with support teams to resolve complex problems.• Managed Mimecast email security solutions, ensuring optimal email security and protection against threats.• Offered advanced technical support for Exclaimer, Egnyte, Firewall systems, Windows Server, and other technologies. Show less