Nicole Meli

Experience

• 

  O'CONNELL & COMPANY

  Nov 2007 - May 2008

  Internship

  Learned how to work in multiple positions in a Theatre company. Created and found props. Helped sell tickets, customer service, front of house management

• 

  Quality Inn Hotel

  Jun 2010 - Nov 2010

  Front Desk Clerk

  • Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Provide guests with room keys and help to their rooms• Take reservations over the telephone, through emails and in person• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions• Handling cash and credit cards to obtain payments• Provide guests with directions around the hotel• Balance cash drawer at the end of the shift• Operate hotel switchboard, take calls and provide information and transfer calls Show less

• 

  Adams Mark Hotel

  Aug 2011 - Oct 2011

  Front Desk Clerk

  • Greet guests and patrons as they arrive• Ask if guests have a prior booking• Manage the registration process• Ask for identification and ensure that the provided credentials are accurate• Handle guest check-ins and check-outs appropriately• Provide guests with room keys and help to their rooms• Take reservations over the telephone, through emails and in person• Answer queries regarding the hotel’s services, charges, dining facilities, sports facilities and travel directions• Handling cash and credit cards to obtain payments• Provide guests with directions around the hotel• Balance cash drawer at the end of the shift• Operate hotel switchboard, take calls and provide information and transfer calls Show less

• 

  Yogurtland

  Mar 2012 - Sept 2012

  Shift Manager

  time management, customer service, food prep

• 

  Sunchain Tanning Salon

  May 2013 - Sept 2016

  Tanning Professional, and Lotion Trainer

  Greeted Clients, Maintained a clean and safe work environment, provided outstanding customer service.

• 

  Sunchain Tanning

  Jan 2014 - now

  Digital Marketing Specialist

  Plan and strategize digital marketing. Facebook and Instagram Ads, Constant contact newsletters

• 

  GoDaddy

  Oct 2016 - Mar 2023

  Customer Consultation & Care Representative
• 

  Marketing Tabs LLC

  Jan 2018 - now

  Small Business Consultant