April Gould

Experience

• 

  The Home Depot

  Jan 2008 - Jun 2018

  Human Resources Manager

  With The Home Depot, Inc., I championed talent engagement and retention, leading innovative workforce planning and change management to secure the lasting loyalty of key internal growth and value drivers. • Energized a culture of performance excellence and accountability, implementing creative employment-related initiatives to motivate and inspire a staff of more than 200.• Captained workforce and succession planning, leveraging turnover trend analysis, competency gap assessment, and employee performance evaluation to identify high-potential individuals and develop training and mentorship initiatives.• Drove the development and growth of a top-talent workforce, leading full-cycle recruitment from talent sourcing to placement and retention activities to ensure optimal organizational performance.• Designed dynamic training and development programs, partnering with leadership to define training needs and shape materials or strategies for on-the-job instruction.• Ensured comprehensive compliance with employment law and health and safety regulations, delivering training, presentations, and materials on a wide range of corporate policy and legal/regulatory requirements.• Partnered with employees to investigate, mediate, and resolve work-related disputes, preparing detailed documentation and reporting in line with regulatory standards.Additional experience with The Home Depot, Inc. as Human Resources Assistant. Show less

• 

  R1 RCM

  Apr 2018 - Sept 2022

  In this current capacity, I shape and execute nationwide business strategy and human resources plan; partnering with senior leadership, I work to define core organizational goals and design people and culture initiatives in support of corporate vision. As a champion for internal transformations, I serve as a key change agent and driving the achievement of ambitious growth and evolution targets. I also steer high-impact workforce planning, fostering diversity, engagement, and accountability to ensure the continued growth of a healthy, vibrant culture.• Initiated and mobilized strategic culture enhancements, collaborating with the diversity and inclusion team to drive the achievement of corporate vision..• Transformed workforce structure and strategy, comprehensively redesigning workforce organization to empower top-tier execution and client support.• Engaged in the integration of Workday HRIS software, enabling world-class support for 25K associates globally.• Enhanced new hire experiences, innovating new processes and strategies to reduce onboarding time and streamline employee integration.• Maintained steady organizational growth during significant impacts, driving continuous expansion in line with targets through periods of vaccination mandates and market challenges. Show less During this time, I directed business and human resources strategy across 26 locations and 1.3K employees, driving workforce planning in support of corporate vision and long-term objectives. • Consulted with leadership, advising on strategic people and culture direction to ensure mission-focused growth and development. • Empowered seamless workforce scaling, leading the integration of new employee and client groups; designed and headed dynamic communication and education programs to support assimilation.• Launched tailored HR programs, processes, and infrastructure, partnering with site leaders to build HR capabilities, evolve management team, and integrate core business strategies in line with corporate vision.• Developed 30/60/90 day rounding templates and training guides, collaborating with executive leadership to facilitate the company transition from IMH to R1; successfully transitioned 2.3K associates, ensuring comprehensive alignment with corporate business model.• Initiated new tracking and reporting practices, integrating leading-edge technologies to meet health information requirements and align with client safety guidelines during COVID-19 pandemic.• Forged and strengthened HR consistency, building cohesion across the human resources unit as well as all sites to meet associate needs and deliver exceptional engagement.• Mediated work-related conflicts, counseling/mentoring employees and investigating/documenting disputes to ensure rapid, win-win solutions to a wide range of challenges. Show less

  • Human Resources Director

    Jun 2021 - Sept 2022

  • Human Resources Business Partner

    Apr 2018 - Jun 2021
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  Collective Health

  Sept 2022 - now

  Senior People Ops Business Partner