Molly Akins

Molly Akins

Receptionist

Followers of Molly Akins265 followers
location of Molly AkinsWinston-Salem, North Carolina, United States

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  • Timeline

  • About me

    Recent ECU Graduate Seeking Employment

  • Education

    • Superior School of Real Estate

      2016 - 2016
      Real Estate

      Real Estate Pre-Licensing

    • Home Staging Institute

      2016 - 2016
      Home Staging
    • University of North Carolina at Charlotte

      2013 - 2015
      Psychology
    • East Carolina University

      2018 -
      Bachelor's degree Communications
    • Central Piedmont Community College

      2014 - 2016
      Psychology
    • Union University

      2012 - 2013
      Psychology
  • Experience

    • Curtis Van Davis Salon & Spa

      Apr 2011 - Jul 2012
      Receptionist

      Scheduling appointmentsCustomer service on site and over phoneAccounts receivable and financial record keepingProduct sales and inventory controlMaintaining a clean and welcoming atmosphere

    • Union University

      Aug 2012 - May 2013
      Assistant to Assistant Vice President for Undergraduate Admissions

      General office organization and record-keepingMaking phone calls to future/potential students of Union UniversityCreating brochures for future/potential students

    • Puptown Charlotte

      Apr 2014 - Jun 2016
      Administrative Services

      Customer service on site and over the phoneAccounts receivable and financial record keeping in MC Excel and Kennel Connections softwareBusiness file organization – electronic and paperEmployee training and developmentAssessing work performance of probationary employees for ownerCultivating and directing plans for physical and organizational improvements to the companyMaintaining an orderly, hygienic, and aesthetically pleasing facilityBooking appointments and reservationsHosting and coordinating company functions Show less

    • New South Finance LLC.

      Jun 2016 - Nov 2016
      Administrative Assistant

      Managing accounts receivable and financial record keeping in ParaData softwareVerifying client’s insurance and employment information Running credit checksVendor and customer interactionsDatabase maintenance Organizing office for efficiency Creating and maintaining active client files

    • Keller Williams Realty - Charlotte South Park

      Jan 2017 - Jun 2018
      Real Estate Broker
    • Ruff Housing

      May 2018 - Aug 2020
      Manager

      Maintaining quality service for clients by enforcing exemplary customer service and constantly finding new ways to improve client and employee relationshipsAnalyzing and resolving client issues by listening actively and procuring an appropriate plan of action to ensure client happiness and satisfaction Maintaining continuity, positivity, and productivity within departments through constant and clear communication with department heads and all other employeesAchieving staff results by communicating expectations clearly, monitoring employees, planning, and providing both constructive criticism as well as appreciation of excellent performance Employee coaching, counseling, and discipline Collecting client payments and creating client reservations in person, and via phone, email, or web portalDeveloping budgets and purchasing all necessary supplies for entire facility as well as maintaining monthly and annual budget spreadsheets/proper documentation Show less

    • East Carolina University

      Aug 2020 - now
      Student
  • Licenses & Certifications

    • Group 2.Social / Behavioral Research Investigators and Key Personnel

      CITI Program
      Apr 2022
      View certificate certificate
  • Volunteer Experience

    • Volunteer

      Issued by The American Pit Bull Foundation on Sept 2015
      The American Pit Bull FoundationAssociated with Molly Akins