Gokul Korgaonkar

Gokul Korgaonkar

Cyber Security Intern

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location of Gokul KorgaonkarPune, Maharashtra, India

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  • Timeline

  • About me

    Desktop Engineer at Verificient Technologies | IT Security Admin | IT Enthusiast | MTA- Azure/Python

  • Education

    • Mother Mary's English High School

      2014 - 2015
      10th Standard 6.6 CGPA
    • Nalanda Law College

      2015 - 2017
      12th Standard Commerce in IT 7.4 CGPA
    • Ajeenkya D Y Patil University

      2018 - 2021
      Bachelor's degree Information Technology 9.4 CGPA
  • Experience

    • SCADS Technologies

      Feb 2021 - May 2021
      Cyber Security Intern
    • Verificient Technologies

      Mar 2022 - now
      Desktop Support Engineer- IT Admin

      - Troubleshooting hardware and software issues.- Installing and maintaining hardware and computer peripherals.- Installing and upgrading operating systems and computer software.- Troubleshooting networking and connection issues.- Responding to client support requests.- Providing basic training in computer operation and management.- Be responsible for the ongoing maintenance and future planning needs of the company's desktop environment.- Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency.- Manage Windows and Mac workstation setup for new employees.- Manage workstation upgrades and repair for existing employees.- Troubleshoot and manage service calls for printers & copiers locally and remotely.- Provide day to day help desk support for all employees.- Maintain Documents related to Asset Management.- Manage new employee hire and termination forms and procedures as related to I.T.- Install and support end user devices over the phone, remotely, and in-person.- Follow established processes, using Active Directory to reset user passwords, create/delete user accounts and assign account privileges.- Daily checks and performance monitoring to ensure system integrity, documenting and reporting alerts per established processes.- Provide end-user technical support, from hardware setups to account troubleshooting, in a courteous professional manner.- Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products.- Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery.- CCTV Monitoring and Biometric Management. Show less

  • Licenses & Certifications