Aisha Almamari

Experience

• 

  Oman Environmental Services Holding Co. SAOC - be'ah

  Apr 2015 - Apr 2016

  IT Support Technician

  • Performed Active Directory (AD)objects and user permission.• preserve and Grow our knowledge of help desk procedures and services.•installing the dynamic AX ( Creating requisition, Creating project,Creating product receipt and creating purchase order).•maximizing network performance by monitoring performance, troubleshooting network problems.

• 

  Sohar SWRO (Sea Water Reverse Osmosis) Company LLC.

  Jul 2016 - Jan 2017

  System Administrator

  •Manage all IT field(server,network, WiFi, firewall). •Assets Management. • Configure FortiGate firewall.

• 

  Hutchison Ports Sohar

  Apr 2017 - Oct 2022

  • Configuration and management of VMTs, handheds and pagers. • Troubleshooting . • Assist in the maintenance of the IT equipment, asset management. • Active Directory Administration. • Work in Inventory System (Maximo).• Mobile Device Management.• HR net System, Solar winds, DCIM, CCTV and nGen application.

  • Software Engineer

    Jan 2022 - Oct 2022

  • Junior Software Engineer

    Jan 2019 - Jan 2022

  • IT Officer

    Apr 2017 - Jan 2019
• 

  Khazaen Dry Port

  Aug 2022 - Aug 2023

  ICT Engineer

  -Manage scope, budget and timing-Assist in gathering requirements and documenting business process-Direct and motivate the project team-Report project progress to the steering committee

• 

  ASYAD Group

  Feb 2023 - now

  TOS Specialist

  1.Manage all the ports under Asyad 2.Complete understanding of Navis and N4;3.Provide inputs to the development of strategy, policy, and standards for their specific areas of expertise;4.Proactively engage with the user community to collect information about problem and leads user through diagnostic procedures to determine source of error, for simple problems. More complex problems are referred to supervision;5.Answers all enquiries regarding status on resolving generic IT and specific business application problems, working an on-call rota for 24/7 support across the terminal;6.Contribute to the implementation of projects/tasks within the defined scope, time and budget within the framework.7.Configure new ports and set the road map process. Show less