
Vafa Abdullayeva
Sales Analyst

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About me
General Manager
Education

PwC`s Academy
2019 -Internal Control
YAP
2017 -Active listener of the H. Aliyev school
EY Academy of Business Kiev
2016 -Presentation skills
GRBS
2015 -Business Leadership
Huawei University
2015 -TTT Training (new CRM system)
Platform Academy by Sinan Bayraktar
2014 -Dealer Management for Execution
University of Finance and Law
1996 - 2001Bachelor's degree Finance, General
Medical Collage
1993 - 1996Sub-bachelor Obstetrics and Gynecology
ADA University
2012 -Becoming a Leader; Principle and Practice
Experience

Woodworking enterprise
Aug 1997 - Apr 2004Sales Analyst• compile and analyze data over time to forecast sales trends• review past sales data to determine trends in productivity• prepare accurate reports using data from internal and external sources• present actionable information to management• gather and analyze data in order to understand problems and address them proactively• collaborate with team members and members of other departments

“Azresintez” JO
Apr 2004 - Jan 2005Senior Analyst• Collect and analyze data to identify sales opportunities, assist with marketing strategies, and forecast market trends.• Lead team of Junior Analysts.• Develop, evaluate, and improve methods of data collection and analysis.• Prepare complex reports of metrics and analysis, and communicate findings to internal and external stakeholders.

“Azersintez” JO
Jan 2005 - Apr 2007Sales Supervisor• Organize and coordinate sales representatives schedules• Receive and report on all sales leads• Supervise sales representatives and assistants• Answer potential customer questions and follow-up call questions• Track weekly, monthly, and quarterly performance and sales metrics

Bakcell
May 2007 - Jan 2022• To set monthly/quarterly targets for subordinates, dealers and distributors, to inform them about set targets, ensure that they follow the targets and take relevant measures depending on results.• To support and observe dealer/sub-dealer activity in expansion of mobile campaigns• To ensure compliance with Company`s policies and operational gaudiness in working with dealer network• Coordinate dealer`s team towards effective collaboration and attainment of goals • Support dealers/sub-dealers through in –person support• Advice dealers with information on product and services, coordinate conducting necessary training • Interact with dealers and sales agents of dealers on a daily base • Exceed personal sales goals monthly •To control daily sales and their further behavior •To ensure receiving of necessary registration and other documents from dealer to contract concluding•Support relevant departments on selection of new dealer/sub-dealers/distributors by provision of reliable trustworthy information source on dealer`s business story•To gather information on competitor`s activity and update them regularly • to increase company’s profitability by providing the growth of qualitative sale through current sales channels and inviting new sales channels to the company Show less • to increase company’s profitability by providing the growth of qualitative sale through current sales channels and inviting new sales channels to the company• to learn company values, strategy, sales targets, customers’ needs through dealer channel, as well as to organize an operative exchange of information regarding company’s new products. • to put products that are more appropriate for subscribers’ needs and answers the expectations on market through dealer/sub-dealer channels• to reach company’s monthly target by creating a connection between sales channels and a company and as a result to be a support for revenue increasing • to prevent a decline in market share and, as a result, loss of the company's profitability by maintaining the position of the Company brand in the market, to eliminate factors that damage Company's image,• to ensure operation of sales channels in accordance with Company's strategy• to work on new projects towards increasing sales and organization of proper service • to give a service support to Company’s all official partners in order to solve technical and other problems that arise during their work process.• in order to adapt Partnership to Company’s strategy, to participate in compiling of activity plan and methods for official partners, to monitor their compliance with these guidelines• to investigate of non-procedural actions and taking the necessary actions for their prevention and removal• to control the informing of dealer, sub-dealer, distributor channels as well as other partners about new products, campaigns, services , as well as any addendum to existing products, in time and in a correct way• to ensure the establishment of internal and external company coordination, to create a correct connection between sales channel and company’s relevant division and departments• to prepare contracts for all partners, drawing up protocols and annexes to contracts Show less Development, implementation and support of full Retail Sales cycle related policies, processes and procedures;Preparation of contracts for distributors, dealers, subsidiaries and other partners, drawing up protocols and annexes to contractsPlan, organize, lead, execute, control and report on management of targets and resources;Manage strategic positioning and development of company business policies, processes and procedures;Run implementation and monitoring of Retail Sales and Distribution related business processes flow;Supervise strategic development of company policies, processes and procedures in all points of contact with customer;Steer maintenance of business processes related to full customer life cycle;Manage revision and maintenance of business processes relevant and up to date;Conduct and held business interdepartmental and cross-departmental meetings;Manage information gathering and processing flow;Manage required reporting, data processing and analysis. Show less • Supervise the correct planning of the day-to-day operations of subordinate sales support agents• Supervision of procedures in the Sales Support Division in accordance with the procedures• Monitor the compliance of subordinate employees with established disciplinary rules within the company.• Collect daily, weekly and monthly reports from subordinates and present to management• Create numbers and enter information about subscribers into the database.• ensure the process of paying the deposit to dealers by checking and retrieving the list of numbers extracted from the system and registers• Work closely with the accounting team to ensure accurate financial reporting• think indicatively in order to constantly improve the quality of work, apply after agreement with the management• To generate and processes new sales leads as necessary• To take sales information and puts it into an easily readable format• To provide any necessary data or reports to the sales team• To exert attention to detail, as customers may have the same problems; reports the problems as necessary• To update all contracts and sales oriented documentation• To collaborate with team members and members of other departments Show less - identification, analysis and assessment of risk processes, as well as management of risk minimization methods by;1. Determining a methodology;2. Gathering data;3. Executing the methodology;4. Validating and verifying the data; and5. Analyzing the outputs.- anti-crisis management, risk reduction and risk control through the development of risk prevention programs,- to control numbers` limits, to send bulk SMSs and deactivation numbers in case of non-payment- activation of numbers by paying debts and up-sales- attracting new companies and connection of new numbers Show less - To handle internal and external Legal related requests - At the request of law enforcement agencies, find out the owner who owns these numbers by checking incoming and outgoing calls- Preparation and sending of official letters and notifications- Make a list of activated numbers and send it to dealers and distributors for delivery of contracts.- Identify incorrectly completed contracts, make appropriate corrections, ensure the return of documents, which the seller will correct further.- Arrange meetings with distributors to collect market intelligence and reporting upon request- Prepare and submit to management a report on requests received from the Legal Department and contract delivering- enter information about the subscriber into the database Show less
Head of Baku Retail Sales and Dealer Channel support & Development at Bakcell
Mar 2021 - Jan 2022Head of Dealer Channel Support and Development
Mar 2017 - Mar 2021Head of Project and Processing Sub-Unit
Oct 2012 - Mar 2017Sales Support Team Lead
Feb 2011 - Oct 2012Risk Management Officer
Nov 2009 - Feb 2011Inquiries coordinator
Jun 2008 - Nov 2009Sales Agent
May 2007 - Jun 2008

PMD Hospitality
Dec 2021 - Sept 2023Manager of Sales
Hotel
Sept 2023 - nowGeneral Manager
Licenses & Certifications

Employee of the Month -Sales Agent
BakcellJan 2009
The best Employee of the Year -Best performer
BakcellJan 2013
The best Employee of the Year - Sales Support Team Lead
BakcellJan 2011
Employee of the Month - Risk officer
BakcellJan 2010
Languages
- azAzerbaijani
- ruRussian
- enEnglish
- tuTurkish
- pePersian
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