Vafa Abdullayeva

Vafa Abdullayeva

Sales Analyst

Followers of Vafa Abdullayeva2000 followers
location of Vafa AbdullayevaBaku, Baku Ekonomic Zone, Azerbaijan

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  • Timeline

  • About me

    General Manager

  • Education

    • PwC`s Academy

      2019 -
      Internal Control
    • YAP

      2017 -
      Active listener of the H. Aliyev school
    • EY Academy of Business Kiev

      2016 -
      Presentation skills
    • GRBS

      2015 -
      Business Leadership
    • Huawei University

      2015 -
      TTT Training (new CRM system)
    • Platform Academy by Sinan Bayraktar

      2014 -
      Dealer Management for Execution
    • University of Finance and Law

      1996 - 2001
      Bachelor's degree Finance, General
    • Medical Collage

      1993 - 1996
      Sub-bachelor Obstetrics and Gynecology
    • ADA University

      2012 -
      Becoming a Leader; Principle and Practice
  • Experience

    • Woodworking enterprise

      Aug 1997 - Apr 2004
      Sales Analyst

      • compile and analyze data over time to forecast sales trends• review past sales data to determine trends in productivity• prepare accurate reports using data from internal and external sources• present actionable information to management• gather and analyze data in order to understand problems and address them proactively• collaborate with team members and members of other departments

    • “Azresintez” JO

      Apr 2004 - Jan 2005
      Senior Analyst

      • Collect and analyze data to identify sales opportunities, assist with marketing strategies, and forecast market trends.• Lead team of Junior Analysts.• Develop, evaluate, and improve methods of data collection and analysis.• Prepare complex reports of metrics and analysis, and communicate findings to internal and external stakeholders.

    • “Azersintez” JO

      Jan 2005 - Apr 2007
      Sales Supervisor

      • Organize and coordinate sales representatives schedules• Receive and report on all sales leads• Supervise sales representatives and assistants• Answer potential customer questions and follow-up call questions• Track weekly, monthly, and quarterly performance and sales metrics

    • Bakcell

      May 2007 - Jan 2022

      • To set monthly/quarterly targets for subordinates, dealers and distributors, to inform them about set targets, ensure that they follow the targets and take relevant measures depending on results.• To support and observe dealer/sub-dealer activity in expansion of mobile campaigns• To ensure compliance with Company`s policies and operational gaudiness in working with dealer network• Coordinate dealer`s team towards effective collaboration and attainment of goals • Support dealers/sub-dealers through in –person support• Advice dealers with information on product and services, coordinate conducting necessary training • Interact with dealers and sales agents of dealers on a daily base • Exceed personal sales goals monthly •To control daily sales and their further behavior •To ensure receiving of necessary registration and other documents from dealer to contract concluding•Support relevant departments on selection of new dealer/sub-dealers/distributors by provision of reliable trustworthy information source on dealer`s business story•To gather information on competitor`s activity and update them regularly • to increase company’s profitability by providing the growth of qualitative sale through current sales channels and inviting new sales channels to the company Show less • to increase company’s profitability by providing the growth of qualitative sale through current sales channels and inviting new sales channels to the company• to learn company values, strategy, sales targets, customers’ needs through dealer channel, as well as to organize an operative exchange of information regarding company’s new products. • to put products that are more appropriate for subscribers’ needs and answers the expectations on market through dealer/sub-dealer channels• to reach company’s monthly target by creating a connection between sales channels and a company and as a result to be a support for revenue increasing • to prevent a decline in market share and, as a result, loss of the company's profitability by maintaining the position of the Company brand in the market, to eliminate factors that damage Company's image,• to ensure operation of sales channels in accordance with Company's strategy• to work on new projects towards increasing sales and organization of proper service • to give a service support to Company’s all official partners in order to solve technical and other problems that arise during their work process.• in order to adapt Partnership to Company’s strategy, to participate in compiling of activity plan and methods for official partners, to monitor their compliance with these guidelines• to investigate of non-procedural actions and taking the necessary actions for their prevention and removal• to control the informing of dealer, sub-dealer, distributor channels as well as other partners about new products, campaigns, services , as well as any addendum to existing products, in time and in a correct way• to ensure the establishment of internal and external company coordination, to create a correct connection between sales channel and company’s relevant division and departments• to prepare contracts for all partners, drawing up protocols and annexes to contracts Show less Development, implementation and support of full Retail Sales cycle related policies, processes and procedures;Preparation of contracts for distributors, dealers, subsidiaries and other partners, drawing up protocols and annexes to contractsPlan, organize, lead, execute, control and report on management of targets and resources;Manage strategic positioning and development of company business policies, processes and procedures;Run implementation and monitoring of Retail Sales and Distribution related business processes flow;Supervise strategic development of company policies, processes and procedures in all points of contact with customer;Steer maintenance of business processes related to full customer life cycle;Manage revision and maintenance of business processes relevant and up to date;Conduct and held business interdepartmental and cross-departmental meetings;Manage information gathering and processing flow;Manage required reporting, data processing and analysis. Show less • Supervise the correct planning of the day-to-day operations of subordinate sales support agents• Supervision of procedures in the Sales Support Division in accordance with the procedures• Monitor the compliance of subordinate employees with established disciplinary rules within the company.• Collect daily, weekly and monthly reports from subordinates and present to management• Create numbers and enter information about subscribers into the database.• ensure the process of paying the deposit to dealers by checking and retrieving the list of numbers extracted from the system and registers• Work closely with the accounting team to ensure accurate financial reporting• think indicatively in order to constantly improve the quality of work, apply after agreement with the management• To generate and processes new sales leads as necessary• To take sales information and puts it into an easily readable format• To provide any necessary data or reports to the sales team• To exert attention to detail, as customers may have the same problems; reports the problems as necessary• To update all contracts and sales oriented documentation• To collaborate with team members and members of other departments Show less - identification, analysis and assessment of risk processes, as well as management of risk minimization methods by;1. Determining a methodology;2. Gathering data;3. Executing the methodology;4. Validating and verifying the data; and5. Analyzing the outputs.- anti-crisis management, risk reduction and risk control through the development of risk prevention programs,- to control numbers` limits, to send bulk SMSs and deactivation numbers in case of non-payment- activation of numbers by paying debts and up-sales- attracting new companies and connection of new numbers Show less - To handle internal and external Legal related requests - At the request of law enforcement agencies, find out the owner who owns these numbers by checking incoming and outgoing calls- Preparation and sending of official letters and notifications- Make a list of activated numbers and send it to dealers and distributors for delivery of contracts.- Identify incorrectly completed contracts, make appropriate corrections, ensure the return of documents, which the seller will correct further.- Arrange meetings with distributors to collect market intelligence and reporting upon request- Prepare and submit to management a report on requests received from the Legal Department and contract delivering- enter information about the subscriber into the database Show less

      • Head of Baku Retail Sales and Dealer Channel support & Development at Bakcell

        Mar 2021 - Jan 2022
      • Head of Dealer Channel Support and Development

        Mar 2017 - Mar 2021
      • Head of Project and Processing Sub-Unit

        Oct 2012 - Mar 2017
      • Sales Support Team Lead

        Feb 2011 - Oct 2012
      • Risk Management Officer

        Nov 2009 - Feb 2011
      • Inquiries coordinator

        Jun 2008 - Nov 2009
      • Sales Agent

        May 2007 - Jun 2008
    • PMD Hospitality

      Dec 2021 - Sept 2023
      Manager of Sales
    • Hotel

      Sept 2023 - now
      General Manager
  • Licenses & Certifications

    • Employee of the Month -Sales Agent

      Bakcell
      Jan 2009
    • The best Employee of the Year -Best performer

      Bakcell
      Jan 2013
    • The best Employee of the Year - Sales Support Team Lead

      Bakcell
      Jan 2011
    • Employee of the Month - Risk officer

      Bakcell
      Jan 2010