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Shirley Ma

Shirley Ma

General Manager

Followers of Shirley Ma1000 followers
location of Shirley MaUrbana, Illinois, United States

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  • Timeline

  • About me

    24/7 Teach Web Development Superstar | CS + Advertising Student at University of Illinois - Urbana Champaign

  • Education

    • University of Illinois Urbana-Champaign

      2023 - 2026
      Bachelor's degree Computer Science + Advertising Sophomore

      Activities and Societies: Project: Code, American Advertising Federation, Dressember

    • University of Michigan

      2022 - 2023
      Bachelor's degree Computer Science

      Activities and Societies: Undergraduate Research Opportunity Program, Advertising American Federation, Markley Multicultural Council, Shift Creator Space, Chinese Student Association

    • Libertyville High School

      2018 - 2022
      High School Diploma

      Activities and Societies: Marching Band, Link Crew Leader, Swim Team, Math Team, Coding Cats, CurieCats President, National Honor Society

  • Experience

    • Thai Noodles Cafe

      Jan 2019 - now
      General Manager

      - Employed verbal and interpersonal skills to engage with customers in person or through the phone and meet their needs- Maintained efficiency and organization of the team during peak hours, optimizing workflow and team coordination- Addressed customer inquiries and concerns promptly, ensuring customer satisfaction and fostering customer loyalty

    • Jamba Juice

      Jul 2021 - Jul 2022
      Team Member

      - Handled customer service when taking orders in person or through the phone.- Maintained an organized and clean work environment. - Coordinated with coworkers as a team.

    • Freelance

      Sept 2021 - May 2022
      Private Tutor

      - Taught Mandarin Chinese and third grade math to two different students virtually.- Adapted to student’s unique learning styles through personalized lesson plans every week.

    • University of Michigan

      Aug 2022 - Apr 2023
      Research Assistant

      - Improved visual appeal of an educational card game, Tower of Babel, to familiarize college students with archival research- Surveyed 45+ users on their gaming experiences and conducted in-depth research on web design and accessibility- Developed four different UI/UX mock-ups which gamified previous designs and implemented personalization features

    • PeopleWeave

      Feb 2024 - now
      Research Assistant

      - Improving visual appeal and functionality of a platform meant to improve networking experiences in academia for researchers- Developing UI/UX mockups which highlight creative and intuitive design choices meant to target researchers

    • Novus

      Feb 2024 - now
      Novus

      - Developing a mobile application for a student start up that implements dynamic pricing for small businesses - Implementing new, useful features and improving visual appeal to create a minimum viable product

    • Tomahawk BBQ Steakhouse

      May 2024 - now
      Graphic Designer and Manager

      - Designed informational posters listing times, prices, restaurant policies and created physical copies of the menu- Assisted manager in creating and implementing employee responsibilities and standardized onboarding process

    • Ringle

      Jun 2024 - now
      English Second Language Tutor

      - Tutoring international Korean students that know English as a second language- Paraphrasing their English to sound more professional and native, providing advanced vocabulary and grammar

    • Zero2One VC

      Aug 2024 - now

      - Zero2One is a student-run incubator program that is dedicated to student founders.- Built a platform similar to Canvas to help those in the incubator program stay on top of their tasks and access helpful resources.

      • Development Team Co-Director

        Jan 2025 - now

      • Development Team

        Aug 2024 - Jan 2025

    • National Organization for Business and Engineering: Illinois Chapter

      Aug 2024 - now

      - Built the frontend of a website for our client PhinD in order to connect doctoral researchers with industry employers.

      • Technology Committee Chair

        Jan 2025 - now

      • Technology Committee

        Aug 2024 - Jan 2025

    • 24/7 TEACH

      Nov 2024 - now
      Web Development Superstar

      - 24/7 Teach is committed to making education accessible for all through online courses- Building the functionality of a 'forgot password' page for a chatbot platform

  • Licenses & Certifications

    • Core IRB Certification

      CITI Program
      Feb 2024

  • Honors & Awards

    • Awarded to Shirley Ma
      Dean's List University of Illinois-Urbana Champaign Jan 2024 The specific GPA necessary to achieve Dean’s List in the college for Spring 2024 was 4.0, signifying a grade point average in the top 20 percent of all college students.
    • Awarded to Shirley Ma
      James B. Angell Scholar University of Michigan Mar 2023 Students who achieve an “A” record (all grades of A+, A, or A-) for two or more consecutive terms are recognized as James B. Angell Scholars.
    • Awarded to Shirley Ma
      University Honors University of Michigan Mar 2023 The University Honors designation is awarded to students who earned a 3.5 grade point average or higher during a term.