Santanu Dey

Experience

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  Precision Infomatic (M) Pvt. Ltd.

  May 2012 - Nov 2013

  System Engineer

   Providing Network Support for about 56 Customers and maintenance of about 2000 Networking Devices 24/7. Continuous Monitoring of Network Links and Devices with the help of Solar WindsNetwork Monitoring Tools. Very good understanding of Incident Management Process. As a result quick analysis and troubleshooting of incidents is ensured thereby not breaching the SLA and providing satisfying business services to the Customers.

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  Ingersoll Rand India Ltd.

  Mar 2014 - Feb 2020

  Network Engineer

   Routing and Switching Capabilities:  Configuring Static and Dynamic Routing ( RIP,EIGRP,OSPF,BGP) Configuring Virtual LAN, VTP, Trunking Protocol 802.1q in Switches. Configuring Inter-VLAN Communication in L2, L3 Switches and also using Router on Stick concept. Configuring Switch Loop Prevention Protocols like STP, PVST and RSTP. Configuring failover using HSRP, VRRP and GLBP. Maintenance Activity like Link failover testing. Good Understanding of OSI Model, VLSM, TCP/IP and UDP Concepts. Structured cabling of networking equipment’s. Configuring Access Lists. Show less

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  Trane Technologies

  Mar 2020 - Mar 2022

  Information Technology Network Engineer

   Routing and Switching Capabilities:  Configuring Static and Dynamic Routing ( RIP,EIGRP,OSPF,BGP) VPN, Site-to-Site, Policy based/Route based, DMVPN ETC.  Configuring Virtual LAN, VTP, Trunking Protocol 802.1q in Switches. Configuring Inter-VLAN Communication in L2, L3 Switches and also using Router on Stick concept. Configuring Switch Loop Prevention Protocols like STP, PVST and RSTP. Configuring failover using HSRP, VRRP and GLBP. Maintenance Activity like Link failover testing. Good Understanding of OSI Model, VLSM, TCP/IP and UDP Concepts. Structured cabling of networking equipment’s. Configuring Access Lists. Natting. Show less

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  Wipro

  Mar 2022 - now

  Network Security Engineer At Wipro Ltd.

   Manage customer’s network security infrastructure. Responsible for implementation, configuration and maintenance of firewalls (Cisco ASA, FortiGate, Palo Alto). Day-to-day monitoring of various firewalls, VPNS and security devices and events/ logs and prepare daily health reports. Maintenance Activity like Link failover testing. Authorizing system access to vendors on daily basis for multiple services in bank. Performing Rule review process on firewalls as per Audit Performing senior escalations to OEM for various escalated cases which require senior management involvement. Performed vendor SRM review in timely manner. Logging an Incident or service ticket with Vendor for Upgrading and troubleshooting network related issues Support to Periodic Audits (Hardening, Vulnerability Assessment, Rule Reconciliation). Using tool Algosec. Analyzing and Implementing Network change based on Change/Configuration Management system. Maximizing network performance through ongoing monitoring and troubleshooting Configuring firewall rules and providing access to the users as per the user requirement. Updating network equipment to the latest firmware releases. secure network systems by establishing and enforcing policies, and defining and monitoring access provide remote support to on-site engineers and end users/customers during installation. Adding rule verifying & correcting it in Firewall devices. Very good understanding of Incident Management Process  Very good understanding of Change Management Process. As a result Planned or Emergency Change is implemented considering various risk factors affecting the business and executing the same with proper approval of Customers and respective technical managers. Mainly providing value to the customer in terms of quality service accordingly with SLA process. Provide on-call / Team chat support for computer/network systems as required. Perform miscellaneous job-related duties as assigned. Show less