Mahend Reddy

Experience

• 

  OCG Consulting

  May 2007 - Feb 2009

  • Recruitment Consultant

    Nov 2008 - Feb 2009

  • Associate consultant

    May 2007 - Jan 2009
• 

  SKYCITY Entertainment Group

  Feb 2009 - Nov 2010

  Recruitment Advisor
• 

  McMillan Shakespeare (MMSG)

  Dec 2010 - Aug 2012

  Recruitment Consultant
• 

  Commonwealth Bank

  Aug 2012 - now

  Manager, Talent Acquisition Technology:Working within the HR Business Solutions team, my role is to enhance Group-wide Talent Acquisition strategy and customer experience through continuous improvement of Talent Acquisition platforms. By partnering with stakeholders across the Talent Acquisition function and various other Human Resources SME’s to design, build and deploy technology solutions which optimises the user experience and delivers a seamless and transparent candidate experience. Below is a list of platforms that are in the technology portfolio which am supporting.- Workday (HCM/Recruiting) - Avature (CRM)- SHL (Online assessment technology)- HireVue (Digital interviews, live interviews and gamification) - Fit2Work (Background checks)- Sterling RISQ (Background checks)As a team we manage multiple initiatives and projects across Talent Acquisition and often cross over with other parts of the HR ecosystem, including the production of high quality business requirements documentation, engaging upstream and downstream stakeholders, managing risks & issues and regularly reporting on progress.Scrum Master:As a Scrum Master, I am responsible for removing impediments and help our squad to become self-organised and empowered to create, innovate, and make decisions for themselves as one team in an Agile working environment. I work closely with relevant product owners to make sure the product backlog is in good shape and ready for the next sprint. Show less To enhance Group-wide Talent Acquisition strategy and customer experience through continuous improvement of Talent Acquisition systems and Processes. I am responsible for maintenance and optimisation of all processes within the recruiting lifecycle, from when a job requisition is created to the hire being successfully completed. This is across multiple platforms and integrations and listed below.- Workday Recruiting- Avature (CRM)- SHL (Online assessment technology)- HireVue (Digital interviews, live interviews and gamification) - Fit2Work (Background checks)- Sterling RISQ (Background checks)- Strategically support Talent Acquisition by leading key system changes, enhancements and maintenance of our ATS. This involves everything from design, test strategy and execution through to implementation- Manage multiple initiatives and projects across Talent Acquisition, including the production of high quality business requirements documentation, engaging upstream and downstream stakeholders, managing risks & issues and regularly reporting on progress- Lead a team in a complex and dynamic environment to design, build and implement world class technology and processes along with maintaining and enhancing existing technology- Data purge processes across all of our recruiting platforms to ensure we are compliant with our data privacy obligations- Leading a team of highly skilled platform consultants and Business Analysts - Working with tech SME's outside of recruiting to design, develop and deploy changes that impact more than just the recruiting moduleKey Projects:- Project Atlas: Implementation of workday HCM, I was Tech Lead on the Pageup>Workday integration piece of the project- Project Calypso: Implementation of Workday recruitment along with all recruiting integrations. I was Tech Lead on the recruitment module and all integrated recruitment platforms Show less My impact & Contribution: To enhance Group-wide Talent Acquisition customer experience through - Strategically partnering with Talent Acquisition leaders and the business to develop, implement and maintain effective ‘easy to use’ systems and processes- Leading Continuous Improvement by driving a Lean Six Sigma methodology in our everyday approach to Continuous Improvement - Developing the capability and fostering a culture of process improvement across the Talent Acquisition function Show less My impact & Contribution:To enhance Group-wide Talent Acquisition customer experience through improved technology and processes. Key responsibilities include: - Partner with Talent Acquisition Leaders and the business to design, implement and maintain effective ‘easy to use’ systems and processes- Manage multiple initiatives across Talent Acquisition including the production of high quality business requirements documentation, engaging upstream and downstream stakeholders, managing risks & issues and regularly reporting on progress- Apply a Design Thinking approach to matching business strategy to feasible and sustainable solutions that meet the Banks accepted risk profile.- To actively evaluate customer and metric feedback to ensure changes are made to processes in a timely manner when required. Show less Retail Banking Services (RBS) is the Commonwealth Banks largest business division encompassing home loans, credit cards, personal loans, transaction accounts and demand and term deposits.As a Talent Acquisition Team Leader I lead a team of Talent Acquisition Partners and partner with the Business by specialising in sourcing, identifying and referring talent for RBS Frontline, which employs 13,000 employees in over 1,000 branches across Australia. Our team supports all of Victoria and Tasmania. Furthermore, I was also responsible for leading the Diversity and Inclusion agenda for the TBS Talent Acquisition team nationally. This required me to work Diversity & Inclusion projects with peers across the country and ensure and champion relevant initiatives within the RBS team.I also look after recruitment for all senior leadership roles across the RBS VIC/TAS Region (e.g. Area Managers)Our goal is to work with the Retail Bank Network to achieve their business outcomes by recruiting, on boarding and retaining high calibre staff, whilst delivering the customer service values the organisation is driving. Show less Retail Banking Services (RBS) is the Commonwealth Banks largest business division encompassing home loans, credit cards, personal loans, transaction accounts and demand and term deposits.As a Talent Acquisition Partner I work as part of a team in partnership with the Business by specialising in sourcing, identifying and referring talent for RBS Frontline and Lending streams across Victoria and Tasmania. Responsibilities:- Branch Banking: This is volume recruitment and covers everything from a Teller through to a Branch manager. I am responsible for all of Tasmania and multiple areas within Victoria- Retail lending: This is specialist recruitment and covers Branch Lending, Premier Banking, Third Party Banking & Mobile Lending across all of Victoria and Tasmania- 2IC for the VIC/TAS Retail Banking Talent Acquisition team - Productivity Champion: I am part of a national team that is responsible for driving continuous improvements within the Talent Acquisition Function- Talent Pool Specialist: I have developed, implemented and driven the talent pool strategy for volume recruitment across VIC, Tas and QLD. We have been highly successful having received outstanding feedback from the business and recognition across the national Talent Acquisition Function - Forecasting induction requirements and communicating with the Learning and Development team - PageUp Champion: PageUp is the recruitment system we use and I am part of a national team that is responsible for keeping up to date with changes and enhancements to the system and then educating our colleagues on these changes. I am also responsible for training any new starters in Victoria on how to use PageUp. Show less

  • Manager, Talent Acquisition Technology / Scrum Master (Enhancing Recruitment Experience)

    Feb 2024 - now

  • Manager TA Technology and Process, Talent Transformation

    Jan 2018 - Jun 2024

  • Talent Systems and Productivity Manager

    Apr 2017 - Dec 2017

  • Solutions Consultant, Talent Operations

    Sept 2016 - Apr 2017

  • Talent Acquisition Team Leader - Retail Banking Services, VIC/TAS

    Aug 2015 - Sept 2016

  • Talent Acquisition Partner

    Aug 2012 - Aug 2015