Tony Chung

Experience

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  Spartanshops, Inc.

  Aug 2005 - Apr 2007

  Helpdesk Technician

  • Primary first level support contact for university students living on campus• Troubleshoot/provision phone lines, voicemail, internet access and cable TV• Managed a computer lab comprised of Windows based machines for student use• Performed hardware swaps, testing, and network jack maintenance in student rooms/living rooms

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  Signasys, Inc.

  Dec 2005 - Nov 2006

  IT Assistant

  • Originally brought in to backfill the main system administrator out on vacation for two weeks during Christmas break• Temporary position then shifted into permanent part time assistant to system administrator • Regular Windows Server 2003 administration with Exchange access• ShoreTel phone line provisioning• Desktop software and hardware support for Windows based machines• Responsible for asset tracking and identification• Creating and maintain physical network cabling • Assisted with aspects of technology including LAN, WAN, Wireless, VOIP, VPN, Show less

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  Ridge Vineyards

  Mar 2006 - Jun 2007

  IS Contractor

  • Responsible for computer related issues and deploying new Windows XP-based computers. • Troubleshoot network, network printers, voice, and software issues. • Managed and documented physical IT assets. • Created handmade networking cables to be used on networking devices around the company • Worked as an assistant for the company’s main system administrator• Windows Server 2003 administration• Assisted with migrating all users from Windows 2000 to Windows XP • Dell server administration as well as Dell switches, rack mounted servers along with other networking equipment• Maintained IT inventory and assets Show less

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  ArrayComm

  Jul 2007 - Jul 2008

  PC Systems Specialist

  • Supported day-to-day PC related technical services for employees worldwide using Windows XP Professional while working simultaneously on new projects to increase efficiency for the IT department. • Researched, evaluated, beta tested, created, and deployed Acronis True Image Workstation PC backup solution company-wide as well as created automated default computer images for new hire PCs. • Beta-tested Windows Vista for future company-wide deployment. • Created IT-based text, visual, and video instruction articles for employees to use for common issues • Traveled to Chengdu, China to setup and support new engineers for new office. • Migrated users from Windows NT 4.0 Server to Windows Server 2003 environment. • Built Windows Server 2008 based machines worldwide for RemoteApp deployment to save on software licensing costs. • Actively helped the company save money on defective hardware parts that were still in warranty. Show less

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  ShorttrackHD.com

  Jan 2008 - now

  Owner/Videographer/Webmaster/Broadcaster/Photographer

  • The very first person to provide online web-streamed high definition broadcasts of short track speedskating during the regular season in Canada and the United States• In-depth expert knowledge of short track speedskating• Records and analyzes short track competitions • Collaborated with short track coaches worldwide by providing training/competition footage and recommended changes to racing tactics for a more favorable outcome• Internationally recognized for unbiased, accurate, and immediate coverage of short track speedskating• Submitted footage at the request of the International Skating Union for the purposes of analyzing referee calls in order to refine rules of short track• Collaborated with international short track teams by providing training/competition footage and recommended changes to racing tactics for a more favorable, consistent outcome• Collaborated with local short track clubs within the United States and Canada when training camps are held by providing high level competitions to analyze skating techniques as well as racing strategies• Worked with individual skaters/parents within the short track community Show less

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  Project Consulting Specialists

  Sept 2008 - Feb 2010

  IT Helpdesk Analyst (contractor for Salesforce)

  • Contract position for Salesforce.com’s Global Service Desk• Provided first level IT support for corporate employees and contractors via telephone, email, and internal Salesforce.com ticketing system• Had the highest number of closed tickets from June 2009 to August 2009 with reduced staffing• Worked along side with multiple IT departments on issues outside the scope of Helpdesk responsibilities

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  Salesforce

  Mar 2010 - Jun 2013

  • On-call troubleshooting support through LiveOps phone system• Assisted users through internal Salesforce ticketing system• Troubleshooting Windows 7 and Apple OSX based operating systems along with PC hardware related issues• Expert knowledge on Server 2003 with daily tasks using Active Directory + Exchange Management Console• Knowledge of BlackBerry Enterprise Server administration• Access Microsoft Outlook, Microsoft Office, and RSA VPN issues• Configured Cisco VoIP phone lines via Cisco Unity for new users and troubleshooted existing ones• Instrumental in creating self-help instructional PDF documents for frequently occurring issues in order to increase efficiency of the Helpdesk and contribute to the IT knowledge base• Cisco Unified CM Administration Version 7• Cisco Unity Connection Administration Version 8 Show less

  • Global Service Desk Analyst

    Feb 2010 - Jun 2013

  • Network Operations Center Engineer

    Mar 2010 - Aug 2010
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  Evolution Championship Series

  Jul 2010 - Jul 2017

  Main stage camera operator

  • Largest fighting game tournament in the world held annually in Las Vegas, Nevada • Served as the primary main stage video camera operator during the tournament• Collaborated with the tournament organizer, online webcast director plus support staff, along with tournament staff to produce the largest fighting game tournament in the world

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  Self Employed

  Aug 2010 - now

  Freelance cameraman

  • Freelance cameraman specializing in fighting video game events/tournaments• Major clients include: iPlaywinner, TeamSpooky. LevelUp, Inc., Nambo Bandai Games, Inc., MadCatz

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  LinkedIn

  Jul 2013 - Apr 2018

  • Associate Photographer

    Feb 2017 - Apr 2018

  • Media Associate

    Sept 2015 - Feb 2017

  • IT Helpdesk Analyst

    Jul 2013 - Sept 2015
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  Tcphoto

  Jan 2014 - now

  Primary Photographer
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  Sochi 2014 Organizing Committee

  Jan 2014 - Feb 2014

  Field of Play Crew - Sport Specific Volunteer (Short Track Speedskating)
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  Headshot Crew

  Dec 2016 - now

  Headshot Crew Associate

  Peter Hurley's Headshot Crew is the world's largest team of headshot and portrait photographers. Headshot Crew associate photographers are a handpicked group of top-notch portrait photographers that Peter Hurley has been mentoring for the past several years. Peter has worked closely with these individuals to help hone their craft through his workshops and educational website.

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  LinkedIn

  Apr 2020 - now

  • Senior Photographer

    Sept 2022 - now

  • Photographer

    Apr 2018 - Sept 2022

  • Streaming Engineer

    Apr 2020 - Dec 2021