Karen Scott

Experience

• 

  IH Mississippi Valley Credit Union

  Oct 2002 - Jan 2006

  Assistant Branch Manager

  - New Accounts Specialist: Opening and closing of savings and checking accounts, Daily Money Market Accounts, CDs, and IRAs; Identified customer needs and matched with appropriate product or service utilizing opportunities to suggest or cross-sell other bank products or services - MSR Supervisor III/Assistant Branch Supervisor: Provided guidance, direction and supervisory support for 15 employees including time scheduling and facilitating weekly informative meetings; Coached new tellers to improve performance in a customer service role; Disbursed money to tellers, balanced the vault, ordered currency for the branch, sold and balanced license stickers and managed night drop deposits - Trainer: Responsible for the teller training program including reviewing and revising course material for content, accuracy and instructional effectiveness. Provided training courses to new tellers and the continued education of existing staff; Created and maintained company monthly newsletter and supervisor quarterly newsletter Show less

• 

  Sivyer Steel Corporation

  Mar 2006 - Mar 2012

  Customer Service Rep & Global Purchasing Coordinator

  - Customer Service; Order Entry; Quoting; Purchasing with various suppliers in USA, China, UK, etc; Coordinate rotor assembly, chain link assembly, machining and other outside operations; Investigate and answer US Customs inquiries; Track pricing trends between suppliers and negotiate pricing; Shipping/Receiving; Office Manager; Handle all quality issues; Executive Assistant to CEO

• 

  Riverside Products Inc.

  Mar 2012 - now

  Global Logistics and Office Manager

  - Customer Service; Order Entry; Quoting; Purchasing with various suppliers in USA, China, UK, etc; Coordinate rotor assembly, chain link assembly, machining and other outside operations; Investigate and answer US Customs inquiries; Track pricing trends between suppliers and negotiate pricing; Shipping/Receiving; Office Manager; Handle all quality issues