Mahmoud Mohammed

Experience

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  OneLink Contact Center

  Mar 2019 - Jun 2019

  Telesales Agent

  outbound call center, I was working as a telesales agent with the American seniors trying to persuade them to get a knee, shoulder, back and wrist support by describing how it works and how it's gonna help them then if someone is interested I ask him about some information to close the deal

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  Jumia Group

  Nov 2019 - Jan 2020

  Inbound Customer Service Representative

  I was answering customers inquiries, giving instructions, describe products and services and solving complaints during the Black Friday campaign

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  Seige creative agency

  Jul 2020 - Sept 2020

  Junior business development

  extract combines data from yellow pages, Facebook, Instagram, google search and google maps, contact the companies and try to reach a meeting with them to offer our services and suggest edits on the company profile and how we work

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  Seven D

  Jan 2021 - Jun 2021

  Sales Representative

  Real-estate sales representative my responsibility wasGenerating client leads to buy a propertyPromoting properties with ads and listingsCounseling clients on market conditions, prices, and mortgagesDeveloping a competitive market price by comparing propertiesShowing properties to potential buyersReviewing purchase contracts to ensure terms are met

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  Freelance

  May 2022 - Apr 2023

  Graphic Designer
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  National Bank of Egypt (NBE)

  Jan 2023 - Jun 2023

  Call Center Representative
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  Webhelp

  Jun 2023 - Apr 2024

  Call Center Representative

  working as a customer service representative on Airbnb account

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  IBM

  Apr 2024 - now

  Technical Support Specialist