Ayla Commet

Experience

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  Finish Line

  May 2008 - Jan 2011

  Sales Associate

  Utilized my knowledge and training of their products to make sales to customers. Also provided customer service.

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  EXPRESS

  Oct 2011 - May 2014

  Sales Associate

  Promote products and provide customer service.

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  University of Pittsburgh

  Feb 2012 - Jul 2013

  Student Caller

  Phone alumni, parents, and friends to raise funds for Pitt. Utilize sales and communication skills to solicit donations.

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  University Tees

  Jun 2012 - May 2014

  Campus Manager

  • Advertise to prospects on Pitt's campus using various forms of advertising• Negotiate prices with customers and lock in sales• Work on a commission basis• Exceeded yearly sales target by 127% in my first year

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  Highmark Blue Cross Blue Shield

  May 2014 - Nov 2015

  Associate Business Technical Analyst

  Part of the Membership Production Support and ID Card Services Department.-Successfully identified and used appropriate analytical tools (e.g. use cases, data flow diagrams, process swim lane)-Actively participated in design sessions to ensure accurate fulfillment of requirements-Managed requirements through design, testing, and implementation-Built strong relationships with business partners by developing and in-depth understanding of the partners'​ business needs, processes, data, and issues-Strong understanding of IT practices for delivering business solutions, analytical skills and requirements gathering skills, communication skills both oral and written, interpersonal and customer relationship skills, facilitation skills -Worked specifically on migrating Independence Blue Cross (IBC), Blue Cross Blue Shield of Minnesota, and Blue Cross of Northeastern PA (NEPA) onto Highmark's platform through software enhancements and training-Monitored project risks and proactively identified solutions to address them in advance including escalating any issues promptly that may impact operations-Wrote and maintained project documents including project scope and vision, use cases, user interface documents, supplementary specifications, and system design specification documents ensuring all documentation is completed timely and accurately -Experience in both standard waterfall and agile methodologies-Developed and successfully implemented a process to reduce the possibility of incorrect brand logos printed on identification cards-Gathered requirements and provided deliverables of customized identification cards for Independence Blue Cross customers-Analyzed large data sets to look for potential problems-Documented procedures and mentored new employees on the procedures and other analytical tasks Show less

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  Highmark Inc.

  Nov 2015 - Mar 2016

  Business Technical Analyst

  -Lead implementation to improve ID Card and membership systems for future ASP customers, specifically, identified need for new card specification with the flexibility to obtain new customers and their clients, including those with non-blue plans. Developments were made to three main systems, including web-based software and mainframe-Developed plan and successful migration of 130,000 members onto Highmark’s software platform-Lead training sessions for membership business analysts on software enhancements-Used agile methodologies to develop, test, and implement software during two week sprints Show less

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  Thermo Fisher Scientific

  Mar 2016 - Aug 2017

  Mobile Business Anlayst II

  -Meet with internal and external customers to analyze business needs and determine scope-Collaborate with senior developers to establish a technical vision and determine tradeoffs between usability, functionality, and performance-Work with the User Experience and User Design teams to analyze information obtained from usability testing, analytics, voice of customer feedback, and business stakeholders whilst considering technical solutions-Lead design sessions in order to deliver GUI and interface mockups, use cases, and functional requirements for iOS, Android, and Web application enhancements using Confluence-Assist QA engineers in training, creating test scripts, executing test plans, tracking and resolving defects using Jira-Reduced project risks and ensured progress by substituting as and training new project managers on three separate projects due to employee turnover-Reduced overall time of projects by identifying process flaws and taking initiative to implement better software development processes including the migration from Waterfall to Agile models-Currently working on 4 apps including a sales tool used by Thermo Fisher’s field sales representatives, two inventory management apps, and the Fisher Sci flagship app Show less

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  Zimmer Biomet

  Aug 2017 - Nov 2023

  - Act as a liaison between Business, Product, Development, and Testing teams to create scope and deliver on mymobility, a post-operative, home-based recovery application for clinicians and patients including a Clinical web experience, an Implementer web experience, Android mobile and iOS mobile with Apple Watch- Perform User Acceptance Testing to ensure a quality product that maintains the Product and Business teams’ goals- Delivered two iterations of the Clinical experience of mymobility on both executable as well as the migration from the executable to a web-based application- Contribute to the localization and translation of mymobility into 5+ new languages as the product extends to EMEA and APAC- Lead project to recreate the mymobility implementation tool on the web and establish connections with the tool to outsourced applications such as Aprimo DAM, SDL CCMS (SDL Docs and Sites), and language translation and localization tools (SDL Mantra)- Act as ilearn Administrator to ensure that the connected health employees receive the proper training to abide to quality standards Show less

  • Product Manager - Mixed & Augmented Reality

    May 2021 - Nov 2023

  • Senior Technical Product Owner

    Aug 2017 - May 2021
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  Digital Diagnostics

  Dec 2023 - now

  Senior Product Manager