Brandon Bowen, PHR

Experience

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  Nike

  Sept 2005 - Jun 2006

  Shipping and Receiving Clerk

  • Utilize customer service skills, basic sales techniques, and product knowledge to connect customers with the right product and drive sales• Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting• Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary• Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques• Assist Leads, Senior Associates, and Managers in training entry level associates• Assist with loss prevention efforts by providing proactive customer service Show less

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  PepsiCo

  Jun 2006 - Jan 2007

  Production Operator

  • Operating and monitoring the line, removing or shifting materials and/or finished product as necessary to facilitate proper flow and machine operation• Ensuring package and product quality• Operating all manufacturing equipment efficiently and safely• Expediting repairs to line• Working with maintenance as necessary• Keeping daily records of down time and machine operations

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  Walt Disney World

  Jan 2007 - Jan 2020

  Valet Manager

  • Serves as Leader on Duty to coach and motivate Cast Members to achieve operational excellence while upholding a culture that builds exceptional internal and external Guest Experiences.• Manage over 8 cast members and improve work efficiency • Maintain operation standard and arrival scores while setting new goals for the team• Hold self and others accountable to high performance standards while providing Guests with memorable experiences• Communicate effectively with all levels, even under pressure• Demonstrate ability to give basic direction and feedback to Cast Members and function in a collaborative team environment Show less

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  Bags Inc.

  Jan 2007 - Jan 2020

  Shift Manager

  •Directly oversee the staff of Valet Runners and Valet Cashiers at a full service resort property. Capable of performing all tasks not limited to:• Pro-active customer/guest service• Effectively communicate with the client and guests• Scheduling and staffing of a busy 24/7 operation• Supervise employees in accordance with company policy and practices

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  Live Sqaud Ent.

  Mar 2010 - Aug 2014

  Event Marketing Manager l Operations Manager l Co-Founder

  • Created and maintained Brand Awareness. • Planned, scheduled and implemented events. • Developed innovative ways to increase promotion.• Created promotions and analyzed campaign data.• Managed a promotion team.• Assisted with the production of marketing materials.

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  Alpha Kappa Psi

  Jan 2016 - May 2016

  Vice President Business Development

  • Coordinates corporate tours, provides guest speaker opportunities, and facilitates workshops to cultivate professionalism within the Fraternity• Lead a committee of six people to ensure the stability and operation of professional sector in Fraternity• Planned workshop for the pledge class and student members of Alpha Kappa Psi to promote professional development• Organized community service opportunities to serve and assist in community outreach• Manage, leverage, and maintain corporate level contacts• Address the chapter and give weekly updates of upcoming events via social media, email, and presentation Show less

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  Aon Hewitt

  Jul 2016 - Aug 2017

  Benefits Specialist

  • Assists customers with a wide variety of benefit questions and plan features via information accessed through the computer. Reviews the employee’s account and answers questions within the parameters of Aon Hewitt’s policies and procedures.• Attends meetings and training as directed.• Utilizes personal computer and AON Hewitt’s software (knowledge of tools i.e., calculator, data entry, and navigating the Internet) to access customer accounts and product information for features and problem resolution.• Utilizes the telephone system with headset throughout the workday.• Input and maintain employee benefits data in HRIS database including processing HW Benefits, Pension, and 401K Show less

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  Marriott Vacations Worldwide

  Aug 2017 - Jan 2020

  HR Generalist

  • First point of contact for Corporate, Regional, and site Human Resource professionals as well as Marriott Vacations Worldwide associates regarding HR services and policies• Answer policy related or administrative questions, provide guidance, complete related documentation, conduct research and resolve complex inquiries or situations internally as appropriate. • Assist associates with benefit inquiries on Annual Enrollment, Qualified Status Changes or Qualified Life Events, ACA processes, and 401K• Partner with site Managers, HR Coordinators, HR Generalists and HR Business Partners for Open Enrollment preparations including communication materials, vendor outreach and plan updates as required• Identify erroneous processes and assist vendors in resolving escalations • Reconcile discrepancies on paychecks due to retro deductions, deductions in arrears, and file feed errors• Provide guidance and steps for Leave of Absence requests nationwide as Case Manager• Coach site management on FMLA, ADA, and Company leave types Show less

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  Droga5

  Feb 2020 - Aug 2020

  Benefits Specialist
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  Amazon

  Sept 2020 - now

  • HR Business Partner

    Oct 2022 - now

  • HR Partner

    Jun 2022 - Oct 2022

  • Interim HR Business Partner

    Mar 2022 - Oct 2022

  • Senior HRA

    Sept 2020 - Mar 2022