Christopher Bradley

Experience

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  Scan Furniture

  Nov 2003 - Feb 2008

  Sales Representative

  Perform sales of high end furnitureMaintain store appearancePlace on-line/phone orders at the request of customers Execute yearly inventory

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  Room Store Furniture

  Mar 2008 - Nov 2009

  Sales Consultant

  Perform sales of furnitureMaintain store's appearance Execute regularly scheduled inventoryMonitor customers and report suspicious activities

• 

  RoomStore

  Nov 2008 - Jul 2009

  Key Salesperson

  Approving and signing other staff's sales ordersOpening and closing storeResolving staff and customer issuesMaking bank depositsHandling of the safe's contentsManage the store's overall securityPerform Sales Consultant responsibilities

• 

  Comcast Cable

  Nov 2009 - Jan 2010

  Marketing Associate

  Make in person contact with potential customersEducate consumers about cable servicesPromote and sell Comcast servicesPerform daily reporting for market analysisShop and stay abreast of competitors' offerings

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  Bradley Technology Studios

  Feb 2010 - now

  Owner/Technician/Designer

  I am an independent computer repair technician and graphic designer with a focus on value and excellent customer experiences.

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  HHGregg

  Oct 2010 - Sept 2012

  Audio/Video Sales Associate

  Engage customers at the store's front doorTake customers through a seven step sales processCompare and contrast HHGregg products to competitorsPosition HHGregg products for salePerform daily cleaning of an assigned area of responsibilityResponsible in part for the stores security

• 

  The Smart Techs

  Sept 2012 - Dec 2012

  PC Repair Technician

  Check online for PC repair jobs ordered for a particular dayCall customers ahead of scheduled repair window for estimated time of arrivalDiagnose PC/laptop/network/printer repair troubleEstimate job completion cost to customerImplement troubleshooting repair tactics for both hardware and software related problemsShow customer that the problem was repairedLet customer use device as they normally wouldCollect payment for services renderedEnter additional customer information, payment details and job related fixes into an online work database Show less

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  F2OnSite

  Jan 2013 - Apr 2016

  Field Service Technician

  Check and accept service calls in my local areaSend back to OEM all removed, swapped, and unused parts from the prior dayPick up parts for service calls accepted the prior dayCall customers to schedule the service calls I accepted earlier in the dayReplace hardware onsite at the customers locationUpdate tech portal with current information throughout the dayClose all open calls and make sure all other "stop codes" are appropriately entered to end day

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  Maximus

  May 2016 - Dec 2018

  Answer incoming service calls, greet walk ups, and respond to emailsCreate iSupport service requests for customersDelegate IT responsibilitiesFollow up with technical support and other resolutions to customer's support requests

  • IT Service Desk Specialist III

    May 2017 - Dec 2018

  • IT Service Desk Technician II

    May 2016 - May 2017
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  Halvik

  Dec 2018 - Jul 2021

  • IT Service Desk Manager

    Sept 2019 - Jul 2021

  • Help Desk Specialist IV

    Dec 2018 - Sept 2019
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  RCG Global Services

  May 2023 - now

  NOAA NMFS Office of Science and Technology IT Coordinator