Jean-Baptiste Boucher

Experience

• 

  Groupe Crédit du Nord

  Feb 2005 - Sept 2005

  Sales Assistant, Office Administrator

  Cold Calling, meeting planning, managing sales team calendars, managing the filing system, accompanying customers to the safe, archiving, transferring paper data onto a centralised online database

• 

  SFX 6th Form College

  Sept 2005 - Jun 2006

  Library Assistant, French Tutor

  Assisted AS and A2 students in preparation of the exam, and creating written exercises on material relevant to modern French literature and culture.Created and supervised French language lessons for adults.

• 

  Eurocentres

  Jul 2007 - Jan 2010

  Enrolment Administrator

  • Liaising between language schools, agents and direct students regarding enrolment(courses, accommodation, sundries) invoices and payments, new products and complaints• Assisting the international sales office, including promoting the school programmes during language education fairs,• Main point of contact for Turkey, Belgium, France and other various countries • Creation and maintenance of client database for the above markets• Translation of internal documents into French• Assisting the Head of Enrolments and Sales office with improving enrolment procedures Show less

• 

  ViewSonic

  Jan 2010 - now

  Responsible for coordinating proposals for sales dilution programs for the European sales force. Increase the efficiency of the sales teams by entering and editing promotions in a centralised Sales Tool and ensuring that Sales Allowance requests are tracked and managed correctly. ViewSonic Europe, London.* Update daily log into the Sales Allowance tool for requested Projects and SA programmes.* Weekly review of all SA programmes and maintain a log that shows the win probability, actions to win, expected order date etc.* Liaise with Product Managers/Regional Sales Manager/Supply Chain about Programmes that need their input, stock availability, minimum pricing etc.* Advise and liaise with the logistics team regarding the content of projects input into our database* Advise and liaise with Finance regarding credit claims to ensure customer payments are made on time.* Support the European Sales force with issues surrounding sales allowance and approval and the claim cycle.* Liaise with the customers/distributors about their claims and deal with any queries and discrepancies.* Pro-actively manage the SA programmes from data input to query the progress of theSA programmes with Sales account managers.* Prepare and create monthly reports on results of success rates by Salesperson, Country and Region.* Train out process and document the processes for the European Sales Force, when necessary.* Update Sales Allowance Log and liaise closely with the company’s Global Support Centre, based in China.* Work closely with Finance for the end of month accruals.* Support Product Marketing and the Managing Director with ad-hoc sales reports when required. Show less • Act as the primary support for customers and sales teams.• Managing all administration for the sales team• Generating accurate reports for the sales team and clients, specific to daily or weekly orders• Issue standard pricing to all clients as determined by Sales, Marketing, client location and terms• Manage the Customer “Master” file – within designated region, country or customer set.• Develop, create new procedures improving customer communication in line with company policies• Implement those new procedures in coordination with offices based in Asia and Netherlands.• Administer all claims for credit in line with Company Policy• Confirm orders; follow status from order placement to invoice.• Supervise the training of new team members Show less

  • Team Lead - Credit Analysis

    Oct 2021 - now

  • Senior Sales Allowance Coordinator

    Oct 2014 - now

  • Business Support Assistant

    Jan 2010 - Oct 2014