Bronwyn Gordon

Experience

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  ScottishPower

  Jun 2013 - Dec 2013

  Business Planning Analyst (SPEN)

  Worked on a variety of ad hoc projects including the analysis of OFGEM customer scores cards, scoping of a self service online portal, updating business Initiative road maps,, HR headcount database reconciliation and design & development of holistic cross departmental induction document.

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  Clydesdale Bank

  Jan 2014 - Apr 2015

  Business Change Analyst

  Articulated Customer Journeys based on product selection and user group with the Adoption of PEGA decisioning for in-app product targeting.

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  ACCA

  Apr 2015 - Oct 2017

  Business Analyst

  Requirements gathering, options analysis and process mapping for master's Level exam redesign- merging two exams into one augmenting the Computer Based Exam (CBE) user experience.

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  Scottish Water

  Oct 2017 - Sept 2019

  Senior Business Analyst/Proxy Product Owner

  Stakeholder mapping, focus groups and problem identification as part of process rationalisation for project delivery less than £500K i.e. Small Value Captial delivery (SVCD) resulting in increased governance and consistency across teams while enabling enabling greater transparency on investment to Scottish Government and associated regulatory bodies.

• 

  OVO

  Sept 2019 - Nov 2019

  Business Product Analyst

  Following company merger - ideation, affinity mapping and co-creation of roadmap to support near to medium term product development focus.

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  Scottish Water

  Nov 2019 - Apr 2021

  Business Change Project Lead

  Lead impact assessment and outputs of asset hierarchy (water and waste water) data consumption across all corporate systems resulting in single view of data pathways, user groups and integrations used to support SMT understanding of both quality and accuracy of data for wider investment decision-making.

• 

  The Scottish Government

  Apr 2021 - Jun 2023

  Product Lead - Governance & Operations

  Led on a number of deliverables within Social Security Scotland including robust Managment Information, oversaw development of both static and dynamic notifiications for members of the public, discovery on new Transcription capability; Showcased and managed embedment of new Data Sharing Portal for external clients

• 

  Police Scotland

  May 2023 - Aug 2024

  Digital Product Manager

  Developed and maintained Product Roadmap for the DESC (Digital Evidence Sharing Capability) application, working closely with criminal Justice partners the Crown Office of Procurator Fiscal Services (CoPFS) and Scottish Courts and Tribunal Services (SCTS) , ensuring enhanced product capability from inital Pilot to National implementation.

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  The Scottish Government

  Jul 2024 - now

  Oracle Cloud Product Manager

  As an Oracle Cloud Product Manager at The Scottish Government, following the implementation of Oracle Cloud Fusion Applications (OFA) in October 2024, I assess quarterly release updates, manage defect resolution and backlog refinement while driving feature enhancements to optimize the performance of the cloud applications, ensuring a seamless user experience and driving operational efficiency.