Dheeraj Patidar

Experience

• 

  WOW Hotel Indore

  Jun 2021 - Dec 2021

  Information Technology Support Assistant

  . Resolving User's problems and supporting them with related issues would involve providing technical support to users experiencing problems with their network or other IT-related issues.. Maintaining Cisco Routers & Switches. Monitoring and maintaining Windows Server Manager (2019-2016). Monitoring and maintaining Sophos firewalls. Monitoring Quick-Heal Endpoint Security. Configuration Quick-Heal anti-virus to end devices. Managing all network devices such as routers, switches, wifi access points, would involve configuring and maintaining these devices to ensure that the network is running smoothly.. Solving the user's problems and supporting them with related issues. Managing Configure & Troubleshoot Outlook issues. Resolving Windows 7, 10, and 11 issues faced by the client. Creating Excel reports from Savior Attendance Software, of all employees monthly and submit to the HR Department. Configure & Managed Networks Printers. Managing Configure & Troubleshoot Billing Printers. Managing Configure & Troubleshoot NVR Camera Racks. Taking Technical Support From IDS Software Team when issues Arise. Keep Records of all IT- Department Inventory. Handling All vendor bills and pass to the accounting department Show less

• 

  JGD Computers

  Dec 2021 - Jun 2022

  Network Support Engineer

  . Developing and designing networks for clients would involve working with clients to understand their needs and then creating and implementing a network infrastructure that meets those needs.. Resolving client problems and supporting them with related issues would involve providing technical support to users experiencing problems with their network or other IT-related issues.. Configuring and maintaining routing protocols such as RIP, OSPF, and EIGRP. Configuring and maintaining Cisco Router & Switches. Configuring and maintaining Sophos firewalls. Managing all network devices such as routers, switches, wifi access points, and IP cameras, would involve configuring and maintaining these devices to ensure that the network is running smoothly.. Installing, configuring, and maintaining Windows Server Manager (2019-2016). Solving the user's problems and supporting them with related issues. Managing Configure & Troubleshoot Outlook issues. Resolving Windows 7, 10, and 11 issues faced by the client. Configure & Managing video conferences rooms with Network Devices. Configure & Managed Networks Printers. Managing Configure & Troubleshoot Billing Printers. Managing Configure & Troubleshoot NVR Camera Racks Show less

• 

  NxtGen Datacenter & Cloud Technologies

  Mar 2023 - now

  . Hands-on troubleshooting experience and configuration management of Fortinet and Palo Alto firewalls.. Solid understanding and troubleshooting skills in IPSec VPN and SSL VPN technologies.. Good knowledge of load balancers.. Hands-on experience with Cisco, Dell, and Arista routers and switches (Catalyst, Nexus series).. In-depth knowledge and practical understanding of networking concepts (OSI model, TCP/IP protocols: DNS, DHCP, IP, ARP, ICMP, TCP, UDP, SNMP, routing, & switching).. Responsible for handling the entire data center network architecture of a major client & organization.. Skilled in migrating network configurations from legacy systems to new platforms.. Extensive experience in planning and executing data center network and security migrations.. Extensive experience in virtualized network environments, including vCloud Director, VMware Aria (formerly vRealize Automation), NSX-t, NSX-v, vSphere, and NSX Manager. Show less . Successfully deployed and managed Fortigate and Palo Alto firewalls in the data center and enterprise environments.. Analyzed cybersecurity events and implemented automated security processes as acybersecurity analyst, enhancing operational efficiency and response capabilities.. Working in a comprehensive Security Operations Center (SOC), I have deployed,analyzed, and managedvarious security products such as Forti SIEM, Forti EDR, Forti SOAR, Fortweb (WAF), and Forti DDOS, ensuring robust protection against threats.. Demonstrated expertise in VMware virtualization, especially VCD in multitenant environments, creating secure and scalable organizations, deploying VApps, and managing virtual machines.. Efficiently performed switch configuration in the networking domain, optimizing network performance and ensuring secure communication channels.. Established secure IPsec connectivity and routing for various products, ensuring confidential and reliable deployment in compliance with industry best practices. Show less

  • Senior Security Engineer

    Jun 2024 - now

  • Security Engineer

    Mar 2023 - Jun 2024