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Sam Shields

Sam Shields

Survey Assistant

Followers of Sam Shields479 followers
location of Sam ShieldsWellington, New Zealand

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  • Timeline

  • About me

    Manager - Reporting & Insights | Customer Operations

  • Education

    • Eastern Institute of Technology

      -
      Diploma in Wine Business - Wine Marketing

      2015 - 2016

    • Victoria University of Wellington

      2012 - 2014
      Bachelor of Commerce and Administration - Management, and Commercial Law

  • Experience

    • Aurecon

      Dec 2007 - Feb 2011
      Survey Assistant

    • Mainfreight

      Oct 2014 - Apr 2015
      Freight Floor & Office

    • Xero

      Apr 2015 - now

      With a view across Customer Success and Operations, I use data to solve problems, tell the story, and drive strategy.

      • Reporting & Insights Manager

        Mar 2022 - now

      • Customer Operations - Reporting & Insights Team Leader

        Apr 2020 - Mar 2022

      • Customer Success - Reporting and Insights Lead

        Aug 2016 - Apr 2020

      • Australian Payroll Support - AutoSuper

        Apr 2015 - Jul 2016

  • Licenses & Certifications

    • Problem Solving with Advanced Analytics

      Udacity
      Sept 2016

    • Xero Certified

      Xero
      Dec 2015