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Bristo Thomas

Bristo Thomas

Server System Operations Specialist

Followers of Bristo Thomas696 followers
location of Bristo ThomasBengaluru, Karnataka, India

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  • Timeline

  • Skills

    Aix
    Unix
    .net
    Microsoft sql server
    Databases
    Sql
    Java
    Visual studio
    Asp.net
    Windows
    Software development
    C#
    Ajax
    Bmc remedy
    Performance tuning
    Software documentation
    Database administration
    Vb.net
    C++
    C
    Oracle
    Unix shell scripting
    Operating systems
    Shell scripting
    Data migration
    It service management
    Service delivery
    Service delivery management
    Project management
    Business process improvement
    Team leadership
    Itil process
    Service level agreements
    Service level management
    Incident management

  • About me

    Specialties: .net, ado, aix, application development, books, bsc, c, c + +, database administration, design, java, microsoft access, microsoft c #, microsoft windows, microsoft windows 2000, migration, mvc, netscape , scheduling, sql, tivoli, troubleshooting, typing, unix, upgrades, user interface design, visual c, visual studio, web site production,

  • Education

    • MG University

      2002 - 2005
      Bsc Computer Science

      2005. Secured 78% marks.MCA from Bangalore University in 2008. Secured 80% marks.Windows Application Development using VC#.Net

    • Kerala Higher Secondary

      2000 - 2000
      S.S.L.C Computer Science

    • Bangalore University

      2005 - 2008
      MCA Computer Science

  • Experience

    • PEARSON @ IBM India Pvt Ltd

      Apr 2007 - Jan 2013
      Server System Operations Specialist

      Tools : AutoSys, Remedy, Tivoli Enterprise Console (TEC), SAP GUI. Project Type : Batch Scheduling & Console Monitoring Team Size : 11

    • Xlentfacilites, Malleswaram

      Jan 2008 - Jun 2008
      Recruitment Tracker

      Recruitment TrackerDescription: Recruitment Tracker System offers dynamic online automated solution for Recruitment Firms, Job Seekers and Job Providers. It helps the Recruitment Firms to track the performance of the employees/consultants and maintain the database of candidatesIt is used new web technologies such as AJAX, MVC etc.The platform used is asp.net 2.0 as front-end and MS-SQL 2005 as backend.

    • XlentFacilities

      Jan 2008 - Jan 2008
      .Net developer

    • SAP

      Aug 2008 - Apr 2009
      UI Developer

    • SAP Labs India Pvt Ltd

      Oct 2008 - Jan 2009
      Migration Project

      Migration Project Description: Part of Cross Development team that aimed at migrating user interface screens from a tool called Visual Composer (based on Java platform - runtime provided by Webdynpro) to a tool called UIDesigner (based on .Net - runtime provided by Microsoft Silver light

    • Technicolor@ IBM India Pvt Ltd

      Jul 2009 - Nov 2011
      Server System Operations Specialist

      Client: Technicolor(Thomson Multimedia)@ IBM India Pvt LtdTools : AutoSys, Remedy, Tivoli Enterprise Console (TEC), SAP GUI. Project Type : Batch Scheduling & Console Monitoring

    • IBM

      Oct 2009 - now

      Detail oriented with an analytical bent of mind and demonstrated abilities to meet deadlines & work under pressure.Key Performance AreaWeb developmentUsing Asp.net 2.0 and c#Use of MVC Model.AJAX Control tool kit and Stored Procedures.Visual Composer (SAP Labs).UI-Designer(SAP)Industrial Training Training on Asp.net 2.0 in XlentFacilities, Bangalore.Project on Vb.net tools(UI-Designer) in SAP Labs India Pvt Ltd,BangaloreTraining on AutoSys and Tivoli Show less Client:PEARSON PUBLISHINGTools : AutoSys, IMPACT. Project Type : Batch Operations & Production Control ROLES/RESPONSIBILITIES:Executing UNIX commands in AIX machine to verify status of AutoSys and Jobs. Creation/Deletion of AutoSys Server & IMPACT Id's & access to required database for team members.Maintain a proper communication with users, and other operators.Developed and maintained documentation, procedures and training of staff members.Determined the most appropriate analytical techniques.Supervised the project and devised a safety system to keep a powerful monitoring watch.Explore the suitable ways and adopt positive result oriented strategies.Took over the assignments and accomplished them within predetermined deadline.Resolution of open tickets Aggregation of information from ticketing systems and tools Preparation of ticket analysis reportsConduct account level analysis for proactive defect prevention Identification of proactive investigations Triggering of new investigations (in coordination with the Senior SA) Drive the RCA process with SMEsPreparation of reports for projected impactContact appropriate support for problems and support as per contact process.Troubleshooting the scheduling issues and resolving the same.Incident documentation - opening, closing and updating tickets.Report and create problem tickets by severity. Assisting Application programmers for any job related issues.Interact with Customer and Support when required.Participating in Change meeting & Customer meeting Providing assistance during any Upgrades. Show less

      • Global Service Availability Manager

        Jul 2016 - now

      • Business Analyst

        Dec 2012 - Jul 2016

      • Server System Operation

        Jul 2009 - Jan 2013

      • Midrange Operations Lead Specialist

        Jul 2009 - Jan 2013

      • Senior Operations Professional

        Oct 2009 - Nov 2012

    • Kyndryl India

      Aug 2021 - now
      Service Delivery Manager

  • Licenses & Certifications