
Timeline
About me
Product Management Professional
Education

National university of singapore
2005 - 2007Master wireless communication
National university of singapore
2000 - 2004Bachelor networking, communication, minor in management of it
Experience

Infineon technologies
Jul 2004 - Jul 2005EngineerJob Function• Integrated-circuit design verification, xDSL Communication IC. • Co-ordinated with US partner on IC verification.

Dsta
Jul 2005 - Feb 2011Senior consultantJob Responsibilities1. Technical Job Functions • Provide consultation to cross functional internal and external customers.• Provide technical training seminars/workshops for SAF.• Analyze SAF operational requirements and forecast their operational needs.2. Project Management Job Function• Materialize concepts and introduce them to customer’s senior management. Identifying customers’ needs and interact with customers to gather project requirements. • Evaluate existing technologies and identify game-changing applications of these technologies for customers.• Manage multiple mid to large scale projects concurrently. i.e. project planning, risk assessment/management, scheduling, progress reporting, budgeting and cost monitoring.• Prepare tender specifications, evaluate tenders and award contracts to vendors.• Monitor vendors to ensure them delivery solution accordingly to contract obligations.• Lead a team of ST Engineers Show less

Infocomm development authority of singapore
Feb 2011 - Aug 2012Project managerJob Responsibilities1. Technical Job Functions • Provide consultation to cross functional internal and external customers.• Analyze and review current business work processes and provide recommendations for productivity enhancement or even process re-engineering.2. Project Management Job Function• Conceptualize ideas and promote them to customer’s senior management. • Identify customers’ needs and interact with customers to gather project requirements. • Evaluate existing technologies and identify game-changing applications of these technologies for customers.• Manage multiple multi-million dollars projects concurrently. i.e. project planning, risk assessment/management, scheduling, progress reporting, budgeting and cost monitoring.• Prepare tender specifications, evaluate tenders and award contracts to vendors.• Managing contracts for system that are in development or maintenance phase.• Monitor vendors and lead in-house development team to ensure them delivery solution accordingly to contract obligations. Show less

Singtel
Sept 2012 - Oct 2019Leading a team of product managers to develop and drive adoptions for new global services, namely managed software defined WAN, Network Function Virtualization (NFV) and optimised Internet. Familiar with Cisco, Juniper, Viptela, Versa, Zscaler, FortiNet, Riverbed Global Internet and Managed Services.Key responsibilities:1. Sales segment support to ensure RFP wins2. Market and competitor analysis3. Product development4. Adoption drivingKey achievements: 1. Led cross functional team to secure flagship multi-millions global deals. Grew the portfolio by more than 30% first year and forecast to grow more than 100% the next year.2. Convincing various department to transform its BAU for software defined services. Show less I'm managing a product portfolio of more than S$40 million in annual revenue.My main responsibility is to ensure the product processes are optimized and customers are satisfied with every aspect of the products under my charge. I'm also responsible for setting SingNet revenue target, business case creation and meeting targets set. Thus, I have to work very closely with other teams like Segment Marketing and Sales regularly to ensure revenue targets are met. Virtual leadership is a must to accomplish this task. As an effective product manager, I make sure I have a good rapport with all stakehokders, both internal and external. I meet my external stakeholders like channels and suppliers regularly to get feedback and market intelligence from them. This proves to be critical for making sure products under my care are relevant to the targeted segments.I managed to grow the key product revenue in my portfolio by 28% in year 2013. Launched cloud based Internet Security Products and it became the 3rd bestselling SingTel Software as a Service (SaaS) 5 months after the launch.Company Award:- Excellent Team Award- Personal Excellence Award- Best Product Launch Award Show less
Senior Product Manager
Jun 2017 - Oct 2019Senior Product Manager
Jun 2015 - May 2017Product Manager - Managed Services, Strategy Projects & Alliance
Apr 2014 - May 2015Product Manager - SingNet
Sept 2012 - Apr 2014

Lumen (formerly known as centurylink)
Oct 2019 - Dec 2021Lead product managerAchievements:1) Reduced Managed CPE cost for APAC by 50%2) Launched a promotion to drive product revenue for APAC3) Proposed and setting up a CenturyLink Customer Experience Center to drive innovation and revenue for APAC business4) Produced a UC&C business case for APAC to grow portfolio revenue for the next 5 years Job Responsibilities: • Responsible for the P&L of the CenturyLink APAC growth engines (Managed Services, Managed Router, SD-WAN, Virtualized Services and Unified Communication & Collaboration) • Identify new business opportunities and model to grow CenturyLink APAC revenue • Make sure end to end process of my portfolio is both effective and efficient. For example, streamline quotation and product demonstration flow to shorten Sales cycle Show less

St engineering
Dec 2021 - nowAssistant vice president- Supervise Product Development and Sales team to achieve the biz goals- Define the product strategy and roadmap including- Developing the core positioning and messaging for the product- Assess and identify partnerships, distribution and licensing opportunities- Set pricing to meet revenue and profitability goals- Develop product GTM- Propose an overall budget to ensure success
Licenses & Certifications

• information technology infrastructure library (itil) foundation v3

Comit
Singapore computer society
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