Experience

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  Fujitsu

  Mar 1996 - Sept 2001

  General manager - central region

  Started with Fujitsu as an Account Manager and through multiple promotions and relocations, became the General Manager of the Central Region, 1 of 4 regions in the country. Responsible for the Chicago, Detroit, Cleveland, and Minneapolis marketplaces. Became the the top General Manager at 125% of targets in the first 5 months of the fiscal year, with customer commitments that ranked the region at 146% of YTD target at the end of October '01. Responsible for the top 2 performing Sales Districts in the country which produced 44% of Fujitsu's YTD bookings and responsible for the Cleveland Branch becoming "Branch of the Year" out of 18 branches in 2000. Show less

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  Cms communications

  Nov 2001 - Sept 2005

  Director of central region sales

  Responsible for managing sales and operation teams in Chicago, St. Louis and Houston areas. Effectively worked with sales people to develop working sales processes that led to producing 4 of the 5 sales people that exceeded sales quota in 2004. Assisted teams in selling NEC's suite of telecommunication solutions including VoIP, ACD, and IVR within the NEAX 2000 and NEAX 2400 product lines. Also managed a technician team that maintained Siemens/Rolm PBX systems including the 9200, 8000, 9751 and 9006 product lines. Show less

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  Altura communication solutions

  Oct 2005 - Apr 2010

  Director of sales

  Managed sales teams in Chicago, Minneapolis and Detroit. Altura is an Avaya reseller and provided solutions including telecommunication, contact center, IVR, VoIP, voice-mail. Altura was the surviving company that resulted from Japan shutting down the sales of Fujitsu's F9600 Telecom switches in the United States and was created to maintain the vast number of long-term maintenance contracts that still existed, some of them for periods as long as 10 Years. Altura partnered with Avaya to create a unique network API that allowed customers to migrate from the F9600's to Avaya's IP technology in stages as opposed to complete replacement of entire switches to get into the newer technologies cost effectively. Show less

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  Get green technologies

  Apr 2010 - Feb 2016

  Executive account manager

  Responsible for the buying and selling of used electronics, network switches, telecommunication systems, PC's and Laptops. Managed a team that refurbished those items that were able to be used again and resold as used equipment and managed a team that would break down those items that were considered non-usable and sold as electronic scrap. Also played an integral part in establishing an online store where we would refurbish used laptops, upgrade processors, RAM and replace hard drives with factory images and resell them as used laptops through an online store and through partner channels. Show less

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  Nice

  Feb 2016 - Nov 2016

  District sales executive

  inContact is a provider of cloud contact center software and optimization tools. inContact's products are field-tested with proven scalability for contact centers of all sizes from enterprise to small and mid-sized operations. The complete WFO solution is comprised of business intelligence, speech and data/desktop analytics, agent coaching, call and desktop recording, as well as quality monitoring, performance management, workforce management and satisfaction surveys.

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  Get green technologies

  Nov 2016 - Jun 2018

  It asset disposition manager

  Get Green Technologies is certified R2 and NAID AAA. These certifications established an ability to properly handle the servers, devices and data storage security issues that all compliant companies need for their IT Asset Disposition Procedure & Policy Programs. I worked with companies to establish these programs properly along with proper Disposition Services. I provided customers the security they require for the handling of old data devices. Get Green Technologies is an authorized partner and service center for Epson, HP, and ELO. We are also partners with Zebra, Equinox, Panasonic, Datalogic, Posiflex, Honeywell, QSR, Cisco, Dell, APG, Lenovo, Hikvision, Brother, SOTI, and Staylinked. We inventory and support all major OEM products, including IBM, Toshiba, NCR, Fujitsu, HP, Dell, Zebra, Verifone, PAR, Radiant and MICROS.Company Highlights:● NEW and Refurbished Hardware Sales● IT Asset Disposition Services● IT Technical Services● IT Asset Management● IT Warehousing & Logistics● Project Management Show less

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  Altitude software (currently enghouse interactive)

  Jun 2018 - Jun 2019

  Global account director - north america (contractor)

  Altitude Software helps companies engage customers and deliver great service with unified customer interaction management solutions.Altitude's Xperience Omni-Channel Contact Center Solution, is a robust, modular, customer interaction management software platform. It handles all interactions and unifies all touch points throughout the organization in an open, platform-independent solution, based on industry standards and API's.Altitude's Unified Customer Interaction Solutions, leverage existing technology investments in the contact center, adding value without disruption, across a wide range of business situations. Our Contact Center solutions are being used by over 300,000 people in 1100 organizations in 80 countries, to manage enterprise functions including, but not limited to: Audio and Screen Recording, AI, Chat, Chat Bots, SMS, Email, Customer Care, Telemarketing, Telesales, Collections, Help-Desks, Surveys, Quality Management, Quality Assurance and Speech Analytics, to name a few.Altitude has a 25 year track record of industry recognition and has won dozens of awards for innovation and tangible results with customers in key markets worldwide. Its customer interaction solutions have been included by Gartner in the industry Magic Quadrants since 2004. Altitude Software has 12 offices in four continents, a 160-strong partner network, and is ISO 9001 certified for its worldwide customer support. Show less

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  Prospecting pros

  Jul 2019 - Aug 2022

  Founder & new business specialist
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  Unduit

  Aug 2022 - now

  Sr. account executive