Alexander Jones

Experience

• 

  Walt Disney World

  Jul 2006 - Jan 2007

  Cast Member
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  U.S. Bank

  Nov 2007 - Mar 2021

  - Collaborated with subject matter experts to create engaging e-learning modules, webinars, and workshops that facilitated continuous learning and professional growth- Implemented diversity and inclusion training initiatives to promote a respectful and inclusive work environment, resulting in improved employee satisfaction and retention- Created entertaining, structured, and targeted training and development supporting manuals, modules, and teaching aids to maximize impact and effectiveness Show less

  • Corporate Trainer and Learning Design

    Jun 2015 - Mar 2021

  • Branch Manager

    Jan 2013 - Jun 2015

  • Customer Service Manager

    Mar 2010 - Jan 2013

  • Universal Banker

    Oct 2008 - Mar 2010

  • Teller

    Nov 2007 - Oct 2008
• 

  Financial Beginnings Oregon

  Jun 2021 - Nov 2022

  Education And Training Manager

  - Evaluated the effectiveness of training programs through quantitative and qualitative assessments, and adjusted strategies to optimize learning outcomes- Maintained and modified a Learning Management System (LMS) to streamline training administration, track progress, and provide timely performance feedback for volunteers- Responsible for all volunteer preparation and training. Through conducting volunteer orientations and both in person and web-based training to increase volunteer facilitation skills Show less

• 

  Gentog, LLC

  Feb 2023 - now

  Director of Marketing and Learning and Development

  - Completed a total rebuild of company website to increase new hire enrollment – Focusing on business growth for the senior day care resulting in an 18% increase in client attendance- Conducted needs assessments and gap analyses to identify learning needs, leading to the development of targeted training solutions that directly addressed skill deficiencies- Served as a change agent in implementing a learning culture by promoting self-directed learning, collaborative knowledge sharing, and an innovative coaching culture- Designed and implemented comprehensive learning programs to enhance employee skills, productivity, and performance, resulting in an increase in overall team efficiency Show less